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4.3 out of 5

"Thoroughly enjoyed our stay there. " More

By a verified traveler on Sun 02 Jul 2023

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Hotel Description

Hotel perfectly located for exploring Banff

City center stay

With a stay at this Downtown District hotel, you'll be steps from Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Canadian Ski Museum West and Banff Legacy Trail are also within half a mile (1 km).

Free shuttle, parking

This smoke-free hotel features 2 spa tubs, a restaurant, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the sauna and perks like free self parking and a free area shuttle.

Standard Room Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$111* Per night/room Apr 7 - Apr 8

Superior Room 2 Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room 1 King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Queen Beds, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room 1 King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mountain View King Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Banff Ptarmigan Inn ratings based on 9 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Banff Ptarmigan Inn

Everyone (4) Couples (3) Family (2)
4 out of 5
Nice

Posted by on Sep 27, 2023

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Comment from Hotel Management

Sep 27, 2023 by Front Office Manager

Thank you for your feedback

5 out of 5
Thoroughly enjoyed our stay there.

Posted by on Jul 2, 2023

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Comment from Hotel Management

Jul 11, 2023 by General Manager

Thank you for your feedback! Hope to see you again soon

3 out of 5
We had a Mountain View room, which was very nice, however it was very loud from the street until about 5 am. Because of this, we didn’t get a good rest. Would prefer a much more quiet place.

Posted by , from HONOLULU on Mar 25, 2022

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4 out of 5
Convenient, clean. Wouldn’t allow early check-in but could park in garage early. Curt receptionist, no other contact with staff. Room was good size but very small bathroom.

Posted by on Sep 21, 2021

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5 out of 5

Posted by , from CALGARY on Oct 9, 2023

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Comment from Hotel Management

Oct 30, 2023 by General Manager

Thank you for your feedback!

5 out of 5

Posted by on Aug 2, 2022

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4 out of 5
Great view. Nice breakfast. Friendly staff. No air conditioning so the room is hot

Posted by on Jun 27, 2021

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5 out of 5

Posted by on Apr 1, 2021

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4 out of 5
Emplacement ideal Calme malgre que soit situe sur une artere principale Resto dans l'hotel

Posted by on Aug 11, 2021

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About the Banff Ptarmigan Inn

Location 337 Banff Ave, Banff, AB T1L 1H8

Property Features

Banff Ptarmigan Inn offers its guests 2 spa tubs and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 1700 square feet (158 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Banff Ptarmigan Inn. A free area shuttle within 5 kilometers is available. Free self parking is available. This Banff hotel is smoke free.

  • 134 guestrooms or units
  • 1700 sq ft of conference space
  • 158 sq m of conference space
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Banff Station (0.6 km / 0.4 mi)
  • Property shuttles: Free area shuttle within 5 kilometers
  • Parking: Free self parking

Room Amenities

Banff Ptarmigan Inn offers 134 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.

Banff Ptarmigan Inn has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

2 spa tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Canoeing nearby
  • Snowboarding nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Hot springs nearby
  • Cross-country skiing nearby
  • Ice skating nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Snow tubing nearby
  • Boat tours nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 25 per pet, per night
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 16
  • Social distancing measures are not in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15–22 per person
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Banff Ptarmigan
  • Banff Ptarmigan Inn
  • Ptarmigan Banff
  • Ptarmigan Inn
  • Ptarmigan Inn Banff
  • Banff Ptarmigan Hotel Banff
  • Banff Ptarmigan Inn Hotel
  • Banff Ptarmigan Inn Banff
  • Banff Ptarmigan Inn Hotel Banff

You should know

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.