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"The desk clerk was very friendly, outgoing and informative. Our room was nice and even though we were next to a highway, he noise was minimal. " More

By a verified traveler on Tue 27 Jun 2017

Hotel Description

Hotel perfectly located for exploring Benton Harbor

Heart of Benton Harbor

Within 6 miles (10 km) of this Benton Harbor hotel, you'll find Silver Beach and Lakeland Regional Medical Center. Lake Michigan College and Box Factory for the Arts are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool, a spa tub, and a restaurant. Enjoy the fitness center and free perks like continental breakfast and free self parking. A business center, free WiFi in public areas, and laundry facilities are also on offer.

Free WiFi, cable TV

The 100 guestrooms offer TVs with cable channels, along with free WiFi and free local calls. Hair dryers, safes, and free toiletries are also available.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$45* Per night/room Mar 8 - Mar 9

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Howard Johnson by Wyndham Benton Harbor/St. Joseph ratings based on 20 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Howard Johnson by Wyndham Benton Harbor/St. Joseph

Everyone (13)
1 out of 5
The only thing good about this place was the beds were comfortable. It is very dated and smells. The breakfast that was included, was cereal and you had to sit on the one couch out by check-in area to eat. Everyone was so mad and the staff was very whatever about it all. The pool is big, but dated and the whole place smelled. The elevator smell was horrible and the hallways like they were trying to cover something up with a poppuri smell. The air conditioner in the room when you turned it on smelled musty, to the point we were concerned about using it. The bathroom tub dripped no matter what we did to turn it off. That breakfast was like a slap in the face, Horrible.

Posted by on Aug 18, 2019

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Comment from Hotel Management

Aug 19, 2019 by Raj Bhardwaj

I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. General Manager Howard Johnson, Benton Harbor.

2 out of 5
The pool are was neat, but the hot tub was slimy. Ample parking. Conveniently off the highway and next to sonic. There was dried blood all over the bathtub, carpet peeling with dirt. Lots of stains on the wall. Very dirty. Was given 1 bath and 1 hand towel for 2 adults 3 kids. Hand towel was shredded and unusable. Stairwell was marked to not use... so what would happen if there was a fire? Ice machine broken. Floor was sticky in our room. Breakfast provided in the morning included Stale cereal.

Posted by on Jul 6, 2019

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Comment from Hotel Management

Jul 11, 2019 by Raj Bhardwaj

I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. General Manager Howard Johnson, Benton Harbor.

1 out of 5
This was the most horrible hotel experience myself and my family have ever had. We will never go back

Posted by , from Benton Harbor MI on Oct 29, 2018

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3 out of 5

Posted by on Aug 7, 2018

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2 out of 5
This hotel was one of the dirtiest I have ever seen. There were also many places on the property that needed repair. The check in policy does not allow for anyone to check in even slightly early. Check in time is 3 PM. I arrived at 2:50. I was told I would have to wait until three, along with many others.

Posted by on Jul 24, 2018

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1 out of 5

Scary and filthy

The room was filthy. There was stuff?!?!?!? Splattered on the walls. I called the cops at 5 am for a drunken fight outside my room. Never again!!

Posted by on Aug 21, 2017

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Comment from Hotel Management

Aug 23, 2017 by Management Americas best value Inn and suites

On behalf of our entire staff at Radisson we apologize for the concerns you shared about your experience at this hotel. I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

5 out of 5
Cons: The breakfast was ok, but it would have been better if there had been fruit and yogurt for those who would like a more healthy breakfast.
The desk clerk was very friendly, outgoing and informative. Our room was nice and even though we were next to a highway, he noise was minimal.

Posted by on Jun 27, 2017

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Comment from Hotel Management

Jul 7, 2017 by Management, Americas best value inn and suites

Dear Guest We are happy that you enjoyed your stay at Americas best value inn and suites. We appreciate your feedback. It is great motivation for our team. We hope to see you again.

2 out of 5
Pros: I don't have a best part of stay here.
Cons: The rooms, and no breakfast.
Location: I wasn't there long enough to find out about locations and things to do nearby.
My review of this hotel was a bad experience, when checking in the front desk staff was pleasant. When i was giving my key to my room, i went in and seen that the beds look like it has'nt been made up, i went back to the front desk to inquire about this room, i was then giving another room. I went to this room and found nets flying or fleas i could'nt very well stay in this room either. Back to the front desk i went. Given the third room was my final room it was okay with the exceptional of the toliet being dirty i had the front desk staff to send a maid up to clean the toliet. Then i was told that when the rooms are not being use in awhile the toilets get light this. I thought to myself when i was told this, it is not true. I would not come back to this hotel bad experience.

Posted by on Nov 4, 2016

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2 out of 5

Room uncleaned

Cons: This hotel could benefit by housekeepers that took pride in a job well done, and actually changed the sheets!!!!
The bed in the first room we were given had two long black hairs on the pillow, and when we pulled the covers back, there were three more long black hairs, and crumbs. There was a broken lightbulb in the dresser drawer. Management was helpful, apologized and gave us another room, which at least had a clean bed, although the bathroom floor had hair in all four corners. Overall impression was not good.

Posted by on Oct 23, 2016

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1 out of 5

No

I was extremely uncomfortable. The room was disgusting!!

Posted by on Jun 21, 2016

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About the Howard Johnson by Wyndham Benton Harbor/St. Joseph

Location 798 Ferguson Dr, Benton Harbor, MI 49022

Property Features

Howard Johnson by Wyndham Benton Harbor/St. Joseph offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. A business center and a meeting room are available. Event space at this hotel measures 4280 square feet (385 square meters) and includes a conference center. Howard Johnson by Wyndham Benton Harbor/St. Joseph also features an arcade/game room, coffee/tea in a common area, and laundry facilities. Self parking is free. This Benton Harbor hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 5 levels
  • 4280 sq ft of conference space
  • 385 sq m of conference space
  • Continental breakfast (free)
  • Dining venue
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Game room or arcade
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.)
  • Train station: St. Joseph-Benton Harbor Station (8.2 km / 5.1 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Howard Johnson by Wyndham Benton Harbor/St. Joseph offers 100 air-conditioned accommodations with safes and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Benton Harbor hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Cable channels
  • Premium channels
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 9.99 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 15 per pet (varies based on length of stay), plus a deposit of USD 250 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 100 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 15 per pet (varies based on length of stay)
  • Early check-in fee: USD 5 (subject to availability)
  • Late check-out fee: USD 5 (subject to availability)
  • Rollaway bed fee: USD 9.99 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Americas Best Value Inn Benton Harbor
  • Americas Best Value Inn Hotel Benton Harbor
  • Americas Best Value Benton Harbor
  • Americas Best Value Inn Benton Harbor Hotel
  • Americas Best Value Inn Benton Harbor
  • Howard Johnson Wyndham Benton Harbor Hotel
  • Howard Johnson Wyndham Hotel
  • Americas Best Value Inn & Suites-Benton Harbor Benton Harbor
  • Americas Best Value Inn Suites Benton Harbor
  • Americas Best Value Inn Hotel
  • Americas Best Value Inn
  • Americas Best Value Inn Suites
  • Americas Best Benton Harbor
  • Howard Johnson Wyndham Benton Harbor
  • Howard Johnson Wyndham
  • Hotel Howard Johnson by Wyndham Benton Harbor Benton Harbor
  • Benton Harbor Howard Johnson by Wyndham Benton Harbor Hotel
  • Hotel Howard Johnson by Wyndham Benton Harbor
  • Howard Johnson by Wyndham Benton Harbor Benton Harbor
  • Americas Best Value Inn Suites
  • Americas Best Value Inn Suites Benton Harbor
  • Howard Johnson Wyndham Benton Harbor Hotel
  • Howard Johnson Wyndham Benton Harbor
  • Hotel Howard Johnson by Wyndham Benton Harbor Benton Harbor
  • Benton Harbor Howard Johnson by Wyndham Benton Harbor Hotel
  • Hotel Howard Johnson by Wyndham Benton Harbor
  • Howard Johnson by Wyndham Benton Harbor Benton Harbor
  • Americas Best Value Inn Suites Benton Harbor
  • Howard Johnson Wyndham Hotel
  • Howard Johnson Wyndham
  • Americas Best Value Inn Suites
  • Americas Suites Benton Harbor
  • Howard Johnson by Wyndham Benton Harbor/St. Joseph Hotel
  • Howard Johnson by Wyndham Benton Harbor/St. Joseph Benton Harbor

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.