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"The desk clerk was very friendly, outgoing and informative. Our room was nice and even though we were next to a highway, he noise was minimal. " More

By a verified traveler on Tue 27 Jun 2017

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Hotel Description

Hotel perfectly located for exploring Benton Harbor

Heart of Benton Harbor

At this Benton Harbor hotel, you'll be within 3 miles (5 km) of Intercare Community Health Network and 6 miles (10 km) of Lake Michigan. Silver Beach and Lakeland Regional Medical Center are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool, a spa tub, and a restaurant. Enjoy the gym and free perks like on-the-go breakfast and free self parking. A business center, free WiFi in public areas, and laundry facilities are also on offer.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$45* Per night/room Sep 11 - Sep 12

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Howard Johnson by Wyndham Benton Harbor/St. Joseph ratings based on 22 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Howard Johnson by Wyndham Benton Harbor/St. Joseph

Everyone (14) Family (1)
2 out of 5
If you’re considering this hotel, don’t. The neighborhood was awful and I didn’t feel safe there. The hotel was disgusting. The elevators smelled like urine. I guess they’re doing some renovations, but I don’t see how you can improve any of it. The whole place looks like it’s falling apart. The only positive thing was the girl working at the front desk. Her name was Esmeralda and she was very nice. The only reason I stayed is because it was already paid for and it wasn’t in my budget to go to another hotel.

Posted by on Jul 15, 2021

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Comment from Hotel Management

Aug 6, 2021 by Manager on Duty

I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

1 out of 5

Posted by on May 8, 2021

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Comment from Hotel Management

May 19, 2021 by Manager on Duty

I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

1 out of 5
The only thing good about this place was the beds were comfortable. It is very dated and smells. The breakfast that was included, was cereal and you had to sit on the one couch out by check-in area to eat. Everyone was so mad and the staff was very whatever about it all. The pool is big, but dated and the whole place smelled. The elevator smell was horrible and the hallways like they were trying to cover something up with a poppuri smell. The air conditioner in the room when you turned it on smelled musty, to the point we were concerned about using it. The bathroom tub dripped no matter what we did to turn it off. That breakfast was like a slap in the face, Horrible.

Posted by on Aug 18, 2019

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Comment from Hotel Management

Aug 19, 2019 by Raj Bhardwaj

I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. General Manager Howard Johnson, Benton Harbor.

2 out of 5
The pool are was neat, but the hot tub was slimy. Ample parking. Conveniently off the highway and next to sonic. There was dried blood all over the bathtub, carpet peeling with dirt. Lots of stains on the wall. Very dirty. Was given 1 bath and 1 hand towel for 2 adults 3 kids. Hand towel was shredded and unusable. Stairwell was marked to not use... so what would happen if there was a fire? Ice machine broken. Floor was sticky in our room. Breakfast provided in the morning included Stale cereal.

Posted by on Jul 6, 2019

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Comment from Hotel Management

Jul 11, 2019 by Raj Bhardwaj

I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. General Manager Howard Johnson, Benton Harbor.

1 out of 5
This was the most horrible hotel experience myself and my family have ever had. We will never go back

Posted by , from Benton Harbor MI on Oct 29, 2018

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3 out of 5

Posted by on Aug 7, 2018

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2 out of 5
This hotel was one of the dirtiest I have ever seen. There were also many places on the property that needed repair. The check in policy does not allow for anyone to check in even slightly early. Check in time is 3 PM. I arrived at 2:50. I was told I would have to wait until three, along with many others.

Posted by on Jul 24, 2018

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1 out of 5

Scary and filthy

The room was filthy. There was stuff?!?!?!? Splattered on the walls. I called the cops at 5 am for a drunken fight outside my room. Never again!!

Posted by on Aug 21, 2017

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Comment from Hotel Management

Aug 23, 2017 by Management Americas best value Inn and suites

On behalf of our entire staff at Radisson we apologize for the concerns you shared about your experience at this hotel. I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

5 out of 5
Cons: The breakfast was ok, but it would have been better if there had been fruit and yogurt for those who would like a more healthy breakfast.
The desk clerk was very friendly, outgoing and informative. Our room was nice and even though we were next to a highway, he noise was minimal.

Posted by on Jun 27, 2017

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Comment from Hotel Management

Jul 7, 2017 by Management, Americas best value inn and suites

Dear Guest We are happy that you enjoyed your stay at Americas best value inn and suites. We appreciate your feedback. It is great motivation for our team. We hope to see you again.

2 out of 5
Pros: I don't have a best part of stay here.
Cons: The rooms, and no breakfast.
Location: I wasn't there long enough to find out about locations and things to do nearby.
My review of this hotel was a bad experience, when checking in the front desk staff was pleasant. When i was giving my key to my room, i went in and seen that the beds look like it has'nt been made up, i went back to the front desk to inquire about this room, i was then giving another room. I went to this room and found nets flying or fleas i could'nt very well stay in this room either. Back to the front desk i went. Given the third room was my final room it was okay with the exceptional of the toliet being dirty i had the front desk staff to send a maid up to clean the toliet. Then i was told that when the rooms are not being use in awhile the toilets get light this. I thought to myself when i was told this, it is not true. I would not come back to this hotel bad experience.

Posted by on Nov 4, 2016

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About the Howard Johnson by Wyndham Benton Harbor/St. Joseph

Location 798 Ferguson Dr, Benton Harbor, MI 49022

Property Features

Howard Johnson by Wyndham Benton Harbor/St. Joseph offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. A business center and a meeting room are available. Event space at this hotel measures 4280 square feet (385 square meters) and includes a conference center. Howard Johnson by Wyndham Benton Harbor/St. Joseph also features an arcade/game room, coffee/tea in a common area, and laundry facilities. Self parking is free. This Benton Harbor hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 5 levels
  • 4280 sq ft of conference space
  • 385 sq m of conference space
  • To-go breakfast (free)
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Game room or arcade
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: St. Joseph-Benton Harbor Station (8.2 km / 5.1 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Howard Johnson by Wyndham Benton Harbor/St. Joseph offers 100 air-conditioned accommodations with safes and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Benton Harbor hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Cable channels
  • Premium channels
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 9.99 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 15 per pet (varies based on length of stay), plus a deposit of USD 250 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 100 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Noise-free rooms not guaranteed
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 15 per pet (varies based on length of stay)
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 5 (subject to availability)
  • Rollaway bed fee: USD 9.99 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Americas Best Value Inn Benton Harbor
  • Americas Best Value Inn Hotel Benton Harbor
  • Americas Best Value Benton Harbor
  • Americas Best Value Inn Benton Harbor Hotel
  • Americas Best Value Inn Benton Harbor
  • Howard Johnson Wyndham Benton Harbor Hotel
  • Howard Johnson Wyndham Hotel
  • Americas Best Value Inn & Suites-Benton Harbor Benton Harbor
  • Americas Best Value Inn Suites Benton Harbor
  • Americas Best Value Inn Hotel
  • Americas Best Value Inn
  • Americas Best Value Inn Suites
  • Americas Best Benton Harbor
  • Howard Johnson Wyndham Benton Harbor
  • Howard Johnson Wyndham
  • Hotel Howard Johnson by Wyndham Benton Harbor Benton Harbor
  • Benton Harbor Howard Johnson by Wyndham Benton Harbor Hotel
  • Hotel Howard Johnson by Wyndham Benton Harbor
  • Howard Johnson by Wyndham Benton Harbor Benton Harbor
  • Americas Best Value Inn Suites
  • Americas Best Value Inn Suites Benton Harbor
  • Howard Johnson Wyndham Benton Harbor Hotel
  • Howard Johnson Wyndham Benton Harbor
  • Hotel Howard Johnson by Wyndham Benton Harbor Benton Harbor
  • Benton Harbor Howard Johnson by Wyndham Benton Harbor Hotel
  • Hotel Howard Johnson by Wyndham Benton Harbor
  • Howard Johnson by Wyndham Benton Harbor Benton Harbor
  • Americas Best Value Inn Suites Benton Harbor
  • Howard Johnson Wyndham Hotel
  • Howard Johnson Wyndham
  • Americas Best Value Inn Suites
  • Americas Suites Benton Harbor
  • Howard Johnson by Wyndham Benton Harbor/St. Joseph Hotel
  • Howard Johnson by Wyndham Benton Harbor/St. Joseph Benton Harbor

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.