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5.0 out of 5

"Excellent, highly recomend. " More

By a verified traveler on Tue 16 Jan 2024

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Hotel Description

Enjoy 2 spa tubs at this 3.5-star Sasaima hotel

On boardwalk/promenade

Within 9 miles (15 km) of this hotel, you'll find Villeta Central Park and Paraíso Andino Nature Reserve. Also within 9 miles (15 km) are Panela Square and Church of St. Michael the Archangel.

Free perks

2 spa tubs, an outdoor pool, and an outdoor tennis court are all featured at this smoke-free hotel. Enjoy a meal from the restaurant and perks like free continental breakfast and free valet parking. Enjoy the gym and unwind at the bar/lounge and poolside bar.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$128* Per night/room Apr 17 - Apr 18

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

El Refugio Hotel & Spa ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for El Refugio Hotel & Spa

Everyone (1)
5 out of 5
Excellent, highly recomend.

Posted by on Jan 16, 2024

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Property Features

As a guest of El Refugio Hotel & Spa, you'll find 2 spa tubs, an outdoor tennis court, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. Business amenities include a meeting room and coworking spaces. A fitness center, spa services, and a library are also featured at El Refugio Hotel & Spa. Free self parking and valet parking are available. This 3.5-star Sasaima hotel is smoke free.

  • 14 guestrooms or units
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 1
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

El Refugio Hotel & Spa offers 14 accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. 39-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, and complimentary toiletries. This Sasaima hotel provides complimentary wireless Internet access. Additionally, rooms include minibars and complimentary bottled water. Housekeeping is provided daily.

  • Separate bedroom
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Portable fan
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast daily from 9:30 AM to 11 AM.

El Refugio Hotel & Spa has a restaurant on site.

Late night fare is available from 24-hour room service.

Nearby Activities

2 spa tubs are on site along with an outdoor pool. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site
  • Playground on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, facials, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Check-in time ends at 8:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9 AM - 9 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9 AM - 9 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for COP 90000.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Guests can access their rooms with a mobile device.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 9 AM
  • Front desk closes daily at 9 PM
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: COP 220000.0 per stay
  • Residents must pay VAT (19%) at the property. Travelers on a tourist visa are generally not required to pay VAT. VAT exemption eligibility will be assessed at the property and travelers may need to present their passport and tourist visa. The VAT may be charged where the room is shared by a taxable and non-taxable guest.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: COP 90000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • El Refugio Hotel Sasaima
  • El Refugio Hotel
  • El Refugio Sasaima
  • El Refugio Hotel Spa
  • El Refugio Hotel & Spa Hotel
  • El Refugio Hotel & Spa Sasaima
  • El Refugio Hotel & Spa Hotel Sasaima

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.