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"Pool was too cold. They advertised a restaurant and bar but neither was open " More

By a verified traveler on Fri 15 Apr 2022

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Hotel Description

3-star hotel perfect for exploring Boone

Heart of Boone

Within a 15-minute walk of the hotel, you'll find Boone Mall and Magic Mountain Mini Golf and Arcade. Also, Appalachian State University is within half a mile (1 km) and Holmes Convocation Center is within 2 miles (3 km).

Renovated in 2019

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$162* Per night/room Dec 10 - Dec 11

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Communication, Mobil Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, Multiple Beds

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Boone - University Area, an IHG Hotel ratings based on 9 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Boone - University Area, an IHG Hotel

Everyone (4) Family (4)
5 out of 5

Posted by on Jun 28, 2022

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5 out of 5
Pool was too cold. They advertised a restaurant and bar but neither was open

Posted by on Apr 15, 2022

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Comment from Hotel Management

Apr 15, 2022 by Front Desk

Thank you for taking time to send us this review. We apologize for the false advertisements on the 3rd party sites. On our actual Holiday Inn website is where you can find the most accurate information. We are looking into our pool heater as I type. We hope to better serve you in the future.

5 out of 5
The location of this property is excellent in Boone. Convenient to everything. The staff was friendly and courteous and quick. The room had been renovated within the last couple of years. Everything was clean.

Posted by on Dec 1, 2021

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Comment from Hotel Management

Dec 3, 2021 by Joseph

Thank you for taking time to send us these pleasant reviews. We use information such as yours to ensure that each guest has an enjoyable experience throughout the duration of their stay. We hope to see you again in the future!

4 out of 5
The property was clean and very nicely appointed. The staff was very friendly and helpful. I would have loved it if the coffee in the breakfast area were stronger. My only other suggestion would be for the staff member who checked us in. He gave us the typical check-in “spiel” and I’m sure he has said the same thing hundreds of times but he spoke it so quickly that I felt like he was talking at us rather than to us. It made me feel like I was just part of the routine rather than like a welcomed guest.

Posted by on Nov 8, 2021

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Comment from Hotel Management

Nov 9, 2021 by Joseph

Thank you for taking time to send us this review. We want to make each guest feel like they are welcome throughout the entire stay. We hope in the future, we can give you that warm welcome that you deserve.

3 out of 5
Small room, want $9 for breakfast that is free at most hotels, go down the street and eat at Waffle House and get full breakfast for $7.75!

Posted by , from HURST on Oct 29, 2021

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Comment from Hotel Management

Nov 1, 2021 by Joseph

Thank you for taking time to send us this review. We use information such as yours to better ensure every gets has a positive stay. We do apologize for the breakfast experience. We hope to see you again in the future!

5 out of 5

Posted by , from SHELBURNE FALLS on Aug 23, 2021

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4 out of 5
The hotel was beautiful and clean. I heard barely any noise from adjacent rooms. Unfortunately the pool and restaurant weren’t open during our stay due to Covid restrictions, but the pool looked inviting and the restaurant area looked nice. The only off-putting experience was when one of my key cards didn’t work. When I went to the desk the lady was checking in another guest. There was a man working on the other computer that looked to be a manager-type. He barely looked up at us and rudely said that she would get to us when she could. We were just standing there quietly waiting, there was no need to be rude. Other than that, everyone was very nice and helpful.

Posted by , from Burlington, NC on Jul 1, 2020

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Comment from Hotel Management

Apr 20, 2021 by Mike

Dear Valued Guest, Thank you for taking the time to give us some feedback on your recent stay with us. We appreciate all feedback and hope to have you back once again on a future visit! Sincerely, Michael M. Assistant General Manager

1 out of 5

Posted by on Sep 20, 2019

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Comment from Hotel Management

Sep 21, 2019 by Director of Sales

Thank you for taking the time to post your feedback. It is disheartening to read that we did not live up to our usual standards, and we are truly sorry your stay was less than satisfactory. We hope you will give us another chance to provide you with a much-improved experience. Daniel Cook, Director of Sales

1 out of 5
Do NOT stay here. It was baymont hotel before it lost all integrity and became a holiday inn. They have a “restaurant and bar” but when I went to order food for my son they were out of half the menu! But told me I could go next door to the sage brush and order it to go 🙄. NO microwave to heat up anything for kids, trash cans the size of soup cans. Also, I was charged 40 dollars pillows that they say were missing!!! We bring our own pillows. Agian I never write reviews but had too about this place and I’m sure I won’t be the last!!

Posted by on Jun 25, 2019

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Comment from Hotel Management

Jun 26, 2019 by Director of Sales

Thank you for choosing us and for your valued comments. We are very sorry we failed to provide you with the standard hospitality and also for the overall disappointing experience you had with our hotel. We value your feedback regarding our restaurant and have shared your concerns with our food and beverage team to make improvements. We hope to make up to you on a future visit and leave you with a more favorable impression of our hotel. Daniel Cook, Director of Sales

About the Holiday Inn Boone - University Area, an IHG Hotel

Location 1075 Highway 105, Boone, NC 28607

Property Features

Holiday Inn Boone - University Area, an IHG Hotel offers its guests an indoor pool, a spa tub, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A terrace, tour/ticket assistance, and a picnic area are also featured at the business-friendly Holiday Inn Boone - University Area, an IHG Hotel. You'll have access to the health club at a partner property. Limited free parking is available on a first-come, first-served basis. A complete renovation of Holiday Inn Boone - University Area, an IHG Hotel was completed in May 2019. Smoking is allowed in designated areas at this 3-star Boone hotel.

  • 1 building
  • 90 guestrooms or units
  • 5 levels
  • Built in 1988
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Boone - University Area, an IHG Hotel offers 90 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Boone hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (once per stay)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM.

Toast to Toast - This restaurant serves breakfast and dinner. A children's menu is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Rafting nearby
  • Water skiing nearby
  • Snow tubing nearby
  • Snowshoeing nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.00 and USD 20.00 for adults, USD 5.00 and USD 10.00 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Baymont Inn Boone South
  • Baymont Inn Hotel Boone South
  • Baymont Inn Boone App State Hotel
  • Baymont Inn App State Hotel
  • Baymont Inn Boone App State
  • Baymont Inn App State
  • Baymont Wyndham Boone App State Hotel
  • Baymont Wyndham App State Hotel
  • Baymont Wyndham Boone App State
  • Baymont Wyndham App State
  • Baymont Inn Suites Boone South
  • Boone University Area Boone
  • Holiday Inn Boone - University Area Hotel
  • Holiday Inn Boone - University Area Boone
  • Holiday Inn Boone - University Area Hotel Boone
  • Baymont Inn Suites Boone South
  • Baymont Inn Suites Boone Near App State
  • Baymont by Wyndham Boone Near App State
  • Boone University Area, An Ihg
  • Holiday Inn Boone University Area
  • Holiday Inn Boone - University Area, an IHG Hotel Hotel
  • Holiday Inn Boone - University Area, an IHG Hotel Boone
  • Holiday Inn Boone - University Area, an IHG Hotel Hotel Boone

You should know

  • Pool access available from 8:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.