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"Likes - staff were all very polite and helpful - one of the hotels best amenities. Dislikes - poor standard of rooms for five star hotel. We couldn't ... " More

By a verified traveler on Tue 19 Nov 2019

Hotel Description

5-star beachfront resort near Palm Cove Beach

Beachside getaway

A stay at this Palm Cove resort places you within half a mile (1 km) of Palm Cove Beach and 2 miles (3 km) of Clifton Beach. Kuranda National Park and Wet Tropics of Queensland are also within 2 miles (3 km).

Luxury amenities

This luxury resort features a full-service spa, 3 outdoor pools, and a restaurant. Families will appreciate the children's pool, barbecue grills, and in-room childcare. Relax with a drink at one of the 2 bars/lounges and enjoy perks like free self parking.

Free WiFi, balconies

The 65 soundproofed guestrooms offer free WiFi and 24-hour room service. Other amenities include balconies, wired Internet, and TVs with digital channels.

Studio, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$214* Per night/room Apr 28 - Apr 29

1 Bedroom Apartment

Bed Count 1 Full Bed Maximum Occupancy 3 Max

2 bedroom Rooftop Spa Apartment

Bed Count 2 Full Beds Maximum Occupancy 5 Max

2 Bedroom Apartment

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Pullman Palm Cove Sea Temple Resort and Spa ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Pullman Palm Cove Sea Temple Resort and Spa

Couples (1)
3 out of 5
Likes - staff were all very polite and helpful - one of the hotels best amenities. Dislikes - poor standard of rooms for five star hotel. We couldn't use our ground floor balcony due to ants. Generally in need of upgrading. Gym needs updating too - no free weights section. Generally poor air con in the hotel. Just not good enough for a five star property.

Posted by on Nov 19, 2019

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Comment from Hotel Management

Nov 26, 2019 by Craig Dodd

Hello guest, Many thanks for taking the time to review our resort. I'm pleased to hear our team left such a positive impression with you although disappointed to hear of your impression with our rooms. We are in the process of finalising a room upgrade with our owners; and confident once this is completed we'll provide a greatly improved experience for our guests. Thank you again for your feedback. Kind regards Craig Dodd

About the Pullman Palm Cove Sea Temple Resort and Spa

Location 5 Triton Street, Palm Cove, QLD 4879

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Pullman Palm Cove Sea Temple Resort and Spa offers its guests a full-service spa, 3 outdoor swimming pools, a spa tub, and a fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is available in public spaces for a fee. You'll find a business center on site. A children's pool, spa services, and a terrace are also featured at the luxury Pullman Palm Cove Sea Temple Resort and Spa. Self parking is free. Smoking is allowed in designated areas at this 5-star Cairns resort.

  • 65 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Dining venue
  • Bar by the pool
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Cairns Intl. Airport (CNS) (25.3 km / 15.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Pullman Palm Cove Sea Temple Resort and Spa offers 65 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Televisions come with premium digital channels and pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • In-room dining (24 hours)
  • Television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Pullman Palm Cove Sea Temple Resort and Spa has a restaurant on site.

24-hour room service is available.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Bicycle rentals nearby
  • Rafting nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

Vie Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily.

  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 52.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 36.00 for adults and AUD 18.00 for children (approximately)
  • Fee for in-room wireless Internet: AUD 22.50 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 22.50 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 22.50 per night (rates may vary)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 52.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pullman Palm Cove Sea Temple
  • Pullman Palm Cove Sea Temple Resort
  • Pullman Sea
  • Pullman Sea Resort
  • Pullman Sea Temple Resort
  • Pullman Sea Temple
  • Pullman Palm Cove Sea Temple Resort Spa
  • Pullman Palm Cove Sea Temple
  • Pullman Palm Cove Sea Temple Resort and Spa Resort
  • Pullman Palm Cove Sea Temple Resort and Spa Palm Cove
  • Pullman Palm Cove Sea Temple Resort and Spa Resort Palm Cove

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO sustainable tourism pledge

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.