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4.6 out of 5

"Best shower ever! Nice Mountain View-higher floor. Easy valet parking. " More

By a verified traveler on Fri 02 Apr 2021

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Hotel Description

3.5-star hotel near The Orange Peel

City center stay

Your stay at this Downtown Asheville hotel places you within 2 miles (3 km) of The Orange Peel and Grey Eagle. University of North Carolina at Asheville and Biltmore Estate are also within 3 miles (5 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A coffee shop, a snack bar/deli, and express check-out are also on offer.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 115 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs. Room service, free local calls, and hair dryers are also available. Limited housekeeping is available.

Room, 1 King Bed, Accessible, Non Smoking (Mobil, Roll In Shwr)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$152* Per night/room May 30 - May 31

Deluxe Room, Accessible, Non Smoking (Hear, Tran Shwr)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Accessible, Non Smoking (Mobil, Roll Shwr)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Executive Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 1 King Bed (Penthouse)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Indigo Asheville Downtown, an IHG Hotel ratings based on 23 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Indigo Asheville Downtown, an IHG Hotel

Everyone (15) Couples (4) Business (1) Family (5)
5 out of 5

Posted by on Sep 6, 2021

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5 out of 5
Walk downtown

Posted by on Jul 10, 2021

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5 out of 5
Best shower ever! Nice Mountain View-higher floor. Easy valet parking.

Posted by on Apr 2, 2021

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Comment from Hotel Management

Apr 22, 2021 by Mark

I'm so thrilled o hear you enjoyed your stay!

5 out of 5

Posted by on Mar 29, 2021

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Comment from Hotel Management

Apr 22, 2021 by Mark

Thank you!

5 out of 5
Check in was easy and fast. Valet, very helpful and accommodating. Rooms had great decor. Appreciated the purified water dispensers.

Posted by on Nov 14, 2019

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Comment from Hotel Management

Nov 16, 2019 by Jess

We are thrilled that you enjoyed your stay! Hope to see you next time you visit Asheville.

5 out of 5
Overall great property with a great location. Walking distance to downtown Asheville restaurants and shops. Slight issue with bed but was quickly addressed. Enjoyed our stay.

Posted by on Oct 22, 2019

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Comment from Hotel Management

Oct 24, 2019 by Mark

I'm glad you had a good stay with us! Thank you for sharing!

5 out of 5
It was a lovely hotel with friendly and accommodating staff. We are used to a tempurpedic mattress so the bed could have been better but acceptable. The hotel seems to be near a fire station so most days you hear an engine or ambulance going by on the street below. But the location is excellent, just 5-10 minutes to some outstanding restaurants. Over all we were very happy with the hotel and would not hesitate to return.

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 15, 2019 by Mark

Thank you for staying with us! I'm glad you enjoyed your stay!

4 out of 5

Posted by on Aug 14, 2019

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Comment from Hotel Management

Aug 15, 2019 by Mark

Thank you!

5 out of 5
Wonderful location. Friendly staff. Clean, neat rooms. Wish parking cam with the room rate. Valets are excellent, but tipping all the time is a bit much.

Posted by on May 10, 2019

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Comment from Hotel Management

May 13, 2019 by Mark

Thanks for staying with us! We appreciate your feedback!

5 out of 5
Very nice! Beautiful view of the mountains & city!

Posted by on May 7, 2019

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Comment from Hotel Management

May 8, 2019 by Mark

Thank you for staying with us! I'm glad you had a good time.

About the Hotel Indigo Asheville Downtown, an IHG Hotel

Location 151 Haywood Street, Asheville, NC 28801

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and a meeting room. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Indigo Asheville Downtown, an IHG Hotel. Parking is available for a fee. This 3.5-star Asheville hotel is smoke free.

  • 115 guestrooms or units
  • 13 levels
  • 465 sq ft of conference space
  • Built in 2009
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Indigo Asheville Downtown, an IHG Hotel offers 115 accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

  • In-room dining (limited hours)
  • HD television
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:00 AM.

One Fifty One Boutique - This bistro serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Ziplining nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Ecotours nearby
  • Snow tubing nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 per room (weight limit: 80 lbs)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Limited housekeeping is provided every 2 days.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 1.00 and USD 10.00 for adults, USD 1.00 and USD 10.00 for children (approximately)
  • Covered valet parking fee: USD 20.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Indigo ASHEVILLE DOWNTOWN
  • Indigo ASHEVILLE DOWNTOWN

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.