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4.6 out of 5

"Very nice place, accent pillow on the bed smelt of urine " More

By a verified traveler on Mon 24 Dec 2018

Hotel Description

4.5-star luxury hotel near Duke Energy Headquarters

Charlotte Center City stay

Within a 10-minute walk of this Charlotte Center City hotel, you'll find Duke Energy Headquarters and BB & T Ballpark. Bank of America Corporate Center and Blumenthal Performing Arts Center are also within half a mile (1 km).

Renovated in 2017

The hotel's 24-hour fitness center, a rooftop terrace, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the 5 conference rooms, business center, and valet parking. Enjoy a meal from the restaurant and perks like a free area shuttle.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and Frette Italian sheets, the 217 guestrooms also offer 24-hour room service and flat-screen TVs with cable channels. Other amenities include WiFi, wired Internet, and Netflix.

Suite (Penthouse)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Park View (Accessible Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Accessible (Accessible Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible (Accessible Shower)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Kimpton Tryon Park Hotel ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Kimpton Tryon Park Hotel

Everyone (5)
5 out of 5

Posted by on Dec 24, 2020

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Comment from Hotel Management

Dec 25, 2020 by Brooke A.

Thank you so much for your positive feedback! We hope to see you again soon!

5 out of 5

Posted by on Mar 11, 2019

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Comment from Hotel Management

Apr 5, 2019 by Ashley Reese - Front Office Supervisor

Thanks for a great rating!

5 out of 5
Very nice place, accent pillow on the bed smelt of urine

Posted by on Dec 24, 2018

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Comment from Hotel Management

Dec 30, 2018 by Ashley Reese - Front Office Supervisor

Thank you for sharing your feedback! Please accept our sincere apologies for your experience - of course, this is never our intention. We would love for you to join us again so please give us a shout when your travels bring you back to the Queen City.

3 out of 5
No worth the extra money, decent location, but if you want to sleep at night forget about it, very loud music and stomping form the roof top bar and the bar accross the street, unless you don't get into bed till after 2 AM, then it would not be a problem.

Posted by on Dec 19, 2018

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Comment from Hotel Management

Dec 22, 2018 by Ashley Reese - Front Office Supervisor

Thank you for your feedback! We are so sorry this was your experience and of course never our intent. Please accept our sincere apology for the noise you experienced from neighboring establishments. We do invite you again, so please let us know you prefer a lower floor and we will be extra careful to honor your request.

5 out of 5

Posted by on Dec 17, 2018

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Comment from Hotel Management

Dec 17, 2018 by - Austin, Front Office Manager

Thank you for the great rating! We hope to see you again soon.

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Shuttle services

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Kimpton Tryon Park Hotel offers its guests a 24-hour fitness center and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is available in public spaces for a fee. A business center and limo/town car service are available. Event space at this hotel measures 139930.84 square feet (13000 square meters) and includes conference space. A rooftop terrace, spa services, and a library are also featured at the luxury Kimpton Tryon Park Hotel. A free area shuttle within 3 miles is available. Parking is available for a fee. A complete renovation of Kimpton Tryon Park Hotel was completed in November 2017. This 4.5-star Charlotte hotel is smoke free.

  • 217 guestrooms or units
  • 19 levels
  • 2 bars or lounges
  • 139930.84 sq ft of conference space
  • 13000 sq m of conference space
  • Built in 2017
  • Dining venue
  • Deli
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Snack bar/deli
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Airport: Charlotte-Douglas International Airport (CLT) (11 km / 6.8 mi)
  • Train station: Charlotte Station (3.4 km / 2.1 mi)
  • Metro station: 3rd St - Convention Center Station (0.5 km / 0.3 mi)
  • Property shuttles: Free area shuttle within 3 miles
  • Parking: Valet parking available for a surcharge

Room Amenities

Kimpton Tryon Park Hotel offers 217 accommodations with minibars and safes. Pillowtop beds feature Frette Italian sheets and premium bedding. Flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and portable fans. Microwaves, refrigerators, and in-room massages can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Portable fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7 AM to 10 AM and on weekends from 8 AM to 1 PM.

Kimpton Tryon Park Hotel has a restaurant on site.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

  • Free bicycles on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Due to COVID-19, housekeeping service is not available. Guests will be provided amenities via delivery during their stay.

Due to COVID-19, valet parking and shuttle services are not available until further notice.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.00 and USD 45.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.99 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 12.99 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.99 per 24-hour period (rates may vary)
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Refrigerator fee: USD 25.00 per night
  • In-room microwave fee: USD 15.00 per night
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kimpton Tryon Park Hotel Charlotte
  • Kimpton Tryon Park Charlotte
  • Kimpton Tryon Park
  • Kimpton Tryon Park Hotel Hotel
  • Kimpton Tryon Park Hotel Charlotte
  • Kimpton Tryon Park Hotel Hotel Charlotte

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.