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 Asheville • 1 Room
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Downtown Inn and Suites

2.5-star property
120 Patton Avenue, Asheville, NC 1-855-201-7819
4.0 out of 5
Very good!
See all 27 travelocity Reviews

"The hotel is clean with basic city noise outside the building. " More

By a verified traveler on Thu 06 Apr 2023

Points Of Interest

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Hotel Description

Motel near Harrah's Cherokee Center - Asheville in Asheville

Heart of Asheville

Within a 10-minute walk of this Downtown Asheville motel, you'll find Harrah's Cherokee Center - Asheville and Wicked Weed Brewing. Also, The Orange Peel is within half a mile (1 km) and Grey Eagle is within 2 miles (3 km).

Business services

This motel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the 24-hour business center. There's a seasonal outdoor pool on site, and a 24-hour front desk and express check-out are also provided.

Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$85* Per night/room Jun 11 - Jun 12

Basic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Downtown Inn and Suites ratings based on 27 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Downtown Inn and Suites

Everyone (14) Couples (6) Family (5)
5 out of 5
The hotel is clean with basic city noise outside the building.

Posted by , from Windermere on Apr 6, 2023

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Comment from Hotel Management

Apr 6, 2023 by Management

Thank you for staying with us. Our location provides easy and immediate access to all of Asheville’s unique downtown area. Unfortunately, that also means it comes with standard city noise.

5 out of 5
Needs some updating

Posted by , from Oakland Park on Apr 1, 2023

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Comment from Hotel Management

Apr 4, 2023 by Management

Thank you for staying with us. Recently, we have made many significant investments in the property. For example, we have stocked our guest rooms with new furniture, carpet, mattresses, wallpaper and appliances. We also installed a new parking lot elevator adjacent elevator that gives our guests quick access to their rooms from the parking lot at the cost of 500,000. We have installed new RFID electronic lock on all of our guest room doors. We have also installed new heating/ ac mini split units in all our rooms at the cost of 450,000. We have installed a new roof on the main building at a cost of 250,000. We have installed fiber Internet services at the cost of 30,000. We have installed a fire sprinkler system and alarm system at the cost of 350,000. We have installed a new stairway tower at the cost of 600,000. We have also remodeled our breakfast area at the cost of 50,000. We have also replaced the lobby floor, lobby furniture, and lobby pictures. We have resurfaced and striped the parking lost at a cost of 7,000.

5 out of 5

Posted by on Dec 18, 2022

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5 out of 5

Posted by , from MELBOURNE on Aug 14, 2022

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5 out of 5

Posted by , from Cornelius on Aug 12, 2022

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2 out of 5
WOW! the pictures are from a long time ago. the hotel no longer looks like that. It is old and smelly, dirty.

Posted by on Aug 9, 2022

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5 out of 5

Posted by on Jul 31, 2022

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5 out of 5
Great location downtown for a reasonable price. The rooms were dated, but clean. The breakfast was as expected - I enjoyed my waffle. Staff was friendly and helpful. Parking is not the most abundant and it's tight to maneuver... but it is downtown so FREE parking is a plus, and the staff was very accommodating. Being within walking distance to Rabbit Rabbit was a huge plus for us. I would stay here again for a 1 night or weekend trip.

Posted by on May 1, 2022

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Comment from Hotel Management

May 4, 2022 by Management

Thank you for staying with us and for taking the time to leave a review. We appreciate your business. We are the only downtown hotel that provides free parking to all our guests. Unfortunately, we cannot provide all guests with onsite parking. But we do always guarantee free parking either onsite, or in one of our overflow lots which are all less than half a block away.

5 out of 5
A decent place to stay and in a very walkable location.

Posted by on Apr 24, 2022

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Comment from Hotel Management

May 4, 2022 by Management

Thank you for staying with us and for taking the time to leave a review. We appreciate your business.

5 out of 5

Posted by on Mar 4, 2022

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About the Downtown Inn and Suites

Location 120 Patton Avenue, Asheville, NC 28801

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. The business-friendly Downtown Inn and Suites also features a seasonal outdoor pool, laundry facilities, and express check-out. Self parking is free. This Asheville motel is smoke free.

  • 89 guestrooms or units
  • 5 levels
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Downtown Inn and Suites offers 89 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the motel include a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests must provide a picture ID at check-in.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 15.00 per pet, per day
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Only bookings from non-local guests are accepted; guests whose residence is within 75 mi (120 km) of the property will not be allowed to check in

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 75 mi (120 km) of the property will not be allowed to check in. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

  • Noise-free rooms not guaranteed
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Downtown Inn
  • Inn Downtown
  • Downtown Inn Asheville
  • Downtown Inn and Suites Motel
  • Downtown Inn and Suites Asheville
  • Downtown Inn and Suites Motel Asheville

You should know

  • The seasonal pool will open in June and close in September.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.