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"Not fancy but very adequate at a good price located downtown. Good breakfast and quite. Will go back. " More

By a verified traveler on Sat 14 Jul 2018

Hotel Description

Motel near Biltmore Village in Asheville

Heart of Asheville

Within a 15-minute walk of this Downtown Asheville motel, you'll find U.S. Cellular Center and The Orange Peel. Biltmore Village and University of North Carolina at Asheville are also within 3 miles (5 km).

Free perks

This motel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. There's a seasonal outdoor pool on site, and a 24-hour front desk and express check-out are also provided.

Free WiFi, balconies

Featuring conveniences like refrigerators and microwaves, the 89 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include balconies, premium bedding, and coffee/tea makers.

Basic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$70* Per night/room Jan 30 - Jan 31

Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Downtown Inn and Suites ratings based on 25 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Downtown Inn and Suites

Everyone (15) Couples (3) Family (3)
4 out of 5
I enjoyed my stay. I was comfortable and it was pleasant.

Posted by on Dec 27, 2019

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Comment from Hotel Management

Dec 28, 2019 by management

Thank your staying with us. We appreciate you taking time to write a review.

4 out of 5

Posted by on Dec 1, 2019

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Comment from Hotel Management

Dec 2, 2019 by Front Desk

We appreciate your business and for you taking the time to leave a review. Thank you for staying with us.

4 out of 5
Great location. Very clean. Friendly staff. Good value.

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 18, 2019 by Front Desk

Thank you for staying with us and taking the time to leave a review. We appreciate your business.

4 out of 5

Posted by on Nov 1, 2019

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Comment from Hotel Management

Nov 14, 2019 by Front Desk

Thank you for choosing to stay with us. We appreciate your business and the review.

3 out of 5
Great location, great staff. Very decent breakfast. But the property is way overdue for refurbishment/upgrade. Paint and wallpaper old and peeling, old furniture, old styling - outside doors, minimal amenities (no alarm clock). High-season weekends extremely expensive for this property.

Posted by on Oct 25, 2019

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Comment from Hotel Management

Oct 29, 2019 by Front Desk

Thank you for staying with us. Recently, we have made many significant investments in the property. For example, we have stocked our guest rooms with new furniture, carpet, mattresses, wallpaper and appliances. We also installed a new parking lot adjacent elevator that gives our guests quick access to their rooms from the parking lot. We have installed new RFID electronic lock on all of our guest room doors. We have also installed new heating/ ac mini split units in all our rooms.

4 out of 5

Posted by on Sep 13, 2019

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Comment from Hotel Management

Sep 27, 2019 by Front Desk

Thank you for choosing to stay with us. We appreciate the review and your business!

4 out of 5
Parking was the only real issue. Very tight main lot and limited spaces, but a nearby overflow lot was available.

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 14, 2019 by Front Desk

Thank you for choosing to stay with us. We appreciate your business. Unfortunately, we cannot provide all guests with onsite parking. But we do always guarantee free parking either onsite, or in one of our overflow lots which are all less than half a block away.

4 out of 5
The motel isn’t fancy, but it’s perfect if you want an affordable place to sleep in a prime location for exploring downtown Asheville! We were very pleased to be immersed in the city. Expect traffic noise, good locations come with a cost!

Posted by on Jun 28, 2019

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Comment from Hotel Management

Jul 4, 2019 by Front Desk

We appreciate the review and your business.

4 out of 5
The location is PERFECT! you can walk all over the downtown area and to many of the local breweries. The room was clean and the beds were super comfortable. We were on the front side (downtown view) and could hear the buses all night long. Next stay we will request a mountain view room. Staff was very nice. Breakfast was basics so we ate out both days. The only negative is that the stair wells need makeovers since they are covered in old peeling wallpaper and they seemed dirty. I would stay here again.

Posted by , from Louisville on Jun 27, 2019

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Comment from Hotel Management

Jul 12, 2019 by Front Desk

Thank you for staying with us and taking the time to leave a review. We appreciate your business.

3 out of 5
Small room, with some tripping hazards along the bed frame. Hopefully the management took care of them. We were offered a discount due to tripping on the metal part sticking out.

Posted by on May 22, 2019

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Comment from Hotel Management

May 26, 2019 by Front Desk

We apologize for any inconvenience that you experienced during your stay. We appreciate your business. We have taken care of the problem that you had. Thank you for staying with us.

About the Downtown Inn and Suites

Location 120 Patton Avenue, Asheville, NC 28801

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. The business-friendly Downtown Inn and Suites also features a seasonal outdoor pool, laundry facilities, and express check-out. Self parking is free. This Asheville motel is smoke free.

  • 89 guestrooms or units
  • 5 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Asheville, NC (AVL-Asheville Regional) (23.2 km / 14.4 mi)
  • Parking: Free self parking

Room Amenities

Downtown Inn and Suites offers 89 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Asheville motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6 AM to noon.

Nearby Activities

Recreational amenities at the motel include a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Guests must provide a picture ID at check-in. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 12.00 per pet, per day
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Only bookings from non-local guests are accepted. Guests whose residence is within 75 mi (120 km) of the property will not be allowed to check in. Noise-free guestrooms cannot be guaranteed.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Only bookings from non-local guests are accepted. Guests whose residence is within 75 mi (120 km) of the property will not be allowed to check in. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 12.00 per pet, per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Downtown Inn
  • Inn Downtown
  • Downtown Inn Asheville
  • Downtown Inn and Suites Motel
  • Downtown Inn and Suites Asheville
  • Downtown Inn and Suites Motel Asheville

You should know

  • The seasonal pool will open in April and close in October.
  • Pool access available from 8 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.