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4.4 out of 5

"Beautiful hotel. Room was just as pictured online. Staff friendly. " More

By a verified traveler on Fri 25 Oct 2019

Hotel Description

4.5-star luxury hotel near EpiCentre

Central Charlotte getaway

At this Fourth Ward hotel, you'll be well placed to visit Bank of America Corporate Center and Discovery Place, both steps away. EpiCentre and Spectrum Center are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A snack bar/deli, a lobby fireplace, and a library are also on offer.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 47 guestrooms also offer free WiFi and iPod docks. Flat-screen TVs come with satellite channels, and other amenities include minibars and room service. Housekeeping is available on request.

Executive Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

City Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Suite, 1 King Bed, Accessible, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Ivey's Hotel ratings based on 9 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Ivey's Hotel

Everyone (5) Couples (3)
2 out of 5
The room was very nice, clean and comfortable. Upon check-in the associate displayed very poor and unfriendly customerr service. He shoved a couple of papers at me and instructed me to initial and sign in highlighted areas but due to poor lighting I was not able to see highlights. The associate offered no assistance. He then informed me that there would be a $250 per day incidental hold on my card. I checked out approximately 8:30 this morning and was told I would receive my receipt later. It is now 5pm and no receipt. I checked my bank account and see that$750 was held I am very disappointed in the customer service delivery.

Posted by , from DC on Aug 9, 2020

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Comment from Hotel Management

Aug 11, 2020 by Bridget Yoak, Assistant General Manager

Thank you for speaking with me yesterday to go over your stay. Again we apologize that your stay was less than perfect and will continually work with our staff to ensure they are providing top-notch service. Hope to see you back again soon!

5 out of 5
Beautiful hotel. Room was just as pictured online. Staff friendly.

Posted by on Oct 25, 2019

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Comment from Hotel Management

Nov 12, 2019 by Saphira

Thank you so much for your wonderful review. We are so happy that you enjoyed your stay! We hope to see you again very soon.

4 out of 5
Very comfortable. Nice hotel - attractive and the staff were friendly and helpful.

Posted by on Oct 14, 2019

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Comment from Hotel Management

Nov 12, 2019 by Saphira

Thank you for your review of your recent stay with us here at The Ivey's. We are truly delighted that you enjoyed the hotel and staff, and hope that you will be back soon to visit us!

5 out of 5
Beautiful high end room and bathroom was dreamy. The best smelling hotel ive ever stayed in! Love the lavender !

Posted by on Jul 5, 2019

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4 out of 5
At check-in, valet services were not available. Parking and finding front desk was very confusing. We paid for city view and the only view was the building across the street. Staff was very professional and courteous. Room was very cozy, quiet, and clean.

Posted by on May 12, 2019

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5 out of 5
The staff was exceptional and helpful. Perfectly clean room, very well appointed. My only complaint (and it's very minor) is that the curtains don't quite close all the way, so light from the atrium is always seeping into the room. Again, a minor point is what is altogether a wonderful place to stay.

Posted by on Apr 17, 2019

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5 out of 5
This is a lovely property with great service and located central to Uptown Charlotte. We enjoyed the well appointed room and the Library lounge was a nice touch. I would highly recommend this as a destination when visiting Uptown.

Posted by , from Waxhaw, NC on Apr 15, 2019

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5 out of 5
This was one of the best hotels that we have ever been to. The staff was very professional , the accommodations were gorgeous, the room was fitted with anything you needed, very close to wonderful restaurants, and the complimentary breakfast was like being in a French bakery for breakfast. This is a hidden gem and we will try their sister hotels in Ashville and Miami!

Posted by on Jan 27, 2019

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Comment from Hotel Management

Jan 30, 2019 by Anna Dianov - Front Office Manager

Thank you so much for writing us such a lovely review! I am so happy you enjoyed your stay. Please come back and stay with us again soon!

5 out of 5
Beautiful hotel! Great location and great attention to detail.

Posted by on Dec 9, 2018

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Comment from Hotel Management

Jan 27, 2019 by Anna Dianov - Front Office Manager

Thank you so much for the kind review! We are privileged to be in the heart of our vibrant city! I hope you will come back and stay with us again soon!

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. A 24-hour fitness center, a library, and gift shops/newsstands are also featured at the luxury The Ivey's Hotel. Parking is available for a fee. This 4.5-star Charlotte hotel is smoke free.

  • 47 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Deli
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Charlotte-Douglas Intl. Airport (CLT) (15.6 km / 9.7 mi)
  • Train station: Charlotte Station (2.4 km / 1.5 mi)
  • Metro station: Charlotte Transportation Center Station (0.4 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Ivey's Hotel offers 47 accommodations with iPod docking stations and minibars. Beds feature premium bedding. 60-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided on request.

  • Deep soaking tub
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception daily.

The Ivey's Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50.00 per accommodation, per day, plus a deposit of USD 350 per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 20 lbs)
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Onsite parties or group events are strictly prohibited

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast and through room service.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 18 for adults and USD 10 for children (approximately)
  • Valet parking fee: USD 38.00 per night
  • Pet deposit: USD 350 per stay
  • Pet fee: USD 50.00 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ivey Hotel Charlotte
  • Ivey Charlotte
  • Ivey's Hotel Charlotte
  • Ivey's Hotel
  • The Ivey's Hotel Hotel
  • The Ivey's Hotel Charlotte
  • The Ivey's Hotel Hotel Charlotte

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.