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UNC Charlotte Marriott Hotel & Conference Center

3.5-star property
9041 Robert D. Snyder Rd, Charlotte, NC 1-855-201-7819
3.5 out of 5
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See all 10 travelocity Reviews

"Clean, friendly and upscale. " More

By a verified traveler on Mon 27 Nov 2023

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Hotel Description

3.5-star hotel near University of North Carolina at Charlotte

University City stay

A stay at this University City hotel places you within half a mile (1 km) of University of North Carolina at Charlotte and 3 miles (5 km) of PNC Music Pavillion. Charlotte Motor Speedway and Concord Mills are also within 6 miles (10 km).

Dining, 24-hour fitness

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas, express check-in, and valet parking. There's a 24-hour gym on site, and a 24-hour front desk and a terrace are also provided.

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$118* Per night/room May 19 - May 20

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

UNC Charlotte Marriott Hotel & Conference Center ratings based on 10 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for UNC Charlotte Marriott Hotel & Conference Center

Everyone (4) Family (6)
1 out of 5
We were confirmed for a king with roll away bed but did not get this when checking in. Very disappointing since the hotel sent a message confirming this before our arrival.

Posted by on Mar 28, 2024

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Comment from Hotel Management

Mar 30, 2024 by Stephanie Wilkins

Dear valued guest, Dear Valued Guest, Thank you for choosing to stay with us here at the UNC Charlotte Marriott Hotel and Conference Center. We apologize for any inconvenience during your stay. I will be sure to follow up with the hotel team to ensure this does not happen again. If travels bring you back to the area, please stop by to see us again.

1 out of 5
Property amenities list free wifi but after check in they state it is only for Bonvoy members.

Posted by , from GALLOWAY on Feb 12, 2024

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Comment from Hotel Management

Feb 12, 2024 by Stephanie Wilkins

Dear Valued Guest,Thank you for choosing to stay with us here at the UNC Charlotte Marriott Hotel and Conference Center. I apologize we did not meet your or our standards regarding your overall stay. If travels bring you back to the area, please allow us another opportunity to host you!

5 out of 5

Posted by on Jan 29, 2024

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Comment from Hotel Management

Mar 20, 2024 by Stephanie Wilkins

Dear Valued Guest, Thank you for leaving us an amazing review regarding your overall stay with us. It was truly a pleasure to host you. If travels bring you back to the area, please stop by to see us again.

5 out of 5
Clean, friendly and upscale.

Posted by on Nov 27, 2023

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Comment from Hotel Management

Nov 29, 2023 by Stephanie Wilkins

Dear Valued Guest, Thank you for choosing to stay here at UNC Charlotte Marriott Hotel and Conference Center. It was a pleasure to host you during your travels to the area. Please stop by to see us again in the near future.

5 out of 5
Staff was very friendly. We had a very easy checkin.

Posted by on May 29, 2023

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Comment from Hotel Management

May 30, 2023 by Stephanie Wilkins

Dear valued Guest, Thank you for the awesome review! We hope to see you again when travels bring you back to the area.

4 out of 5
I liked how friendly the check-in staff was and how clean and modern the facility was. What I didn't like AT ALL is that I asked for a King bed and we had a Queen bed. Didn't realize when we checked in and quickly dropped off our bags. When we returned after our event, it was late and w were too tired to complain. But you should know that calling a bed a king and charging for it when it is only a queen is NOT OKAY.

Posted by , from Chapel Hill on May 17, 2022

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1 out of 5
We didn’t make it past the lobby. Room was given away. Told delay in checking. 9:30 pm told there was no power. What a horrible experience with 2 little babies in tow.

Posted by on Aug 21, 2021

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Comment from Hotel Management

Aug 23, 2021 by Hotel Management

Thank you for choosing to stay at the Charlotte Marriott Hotel and Conference Center. We have fallen short of your expectations and have shared your feedback with the appropriate hotel staff. We do apologize for the experience you had while visiting our hotel.

5 out of 5
It was fabulous. I would Definitely stay again

Posted by on Aug 13, 2021

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Comment from Hotel Management

Aug 23, 2021 by Hotel Management

Thank you for choosing to stay at the Charlotte Marriott Hotel and Conference Center. We appreciate the feedback and hope to see you again. Thank you

5 out of 5

Posted by on May 24, 2021

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Comment from Hotel Management

Jun 4, 2021 by Quinton King

Good morning, Thank you for taking the time to complete the survey We would like to hear more about your stay and any feedback you would like to share

3 out of 5
Stayed on college campus. However I had to wait 5.5 hours for my room to be ready. Paid for 2 queen beds. Settled for a single bed had to share with kids. Got in room at 10:30 p.m. they need more cleaning staff. Staff was doing the best they could l.

Posted by on May 17, 2021

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Comment from Hotel Management

Jun 4, 2021 by Quinton King

Good morning, Thank you for taking the time to complete the survey We do apologize for the long wait and having to be checked into a King room instead of what you booked.

About the UNC Charlotte Marriott Hotel & Conference Center

Location 9041 Robert D. Snyder Rd, Charlotte, NC 28262

Property Features

UNC Charlotte Marriott Hotel & Conference Center offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 9 meeting rooms available. The business-friendly UNC Charlotte Marriott Hotel & Conference Center also features a terrace, dry cleaning/laundry services, and express check-in. Parking is available for a fee. This 3.5-star Charlotte hotel is smoke free.

  • 226 guestrooms or units
  • 7 levels
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Metro station: JW Clay Boulevard /UNC Charlotte Station (0.3 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

UNC Charlotte Marriott Hotel & Conference Center offers 226 accommodations with coffee/tea makers and bathrobes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

Golden Owl Tavern - Onsite restaurant.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150.00 per accommodation, per stay
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property is not currently implementing any guest safety measures
  • Property is not cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15 per day
  • Valet parking fee: USD 26 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • UNC Charlotte Marriott HTL Cfrnce CTR
  • UNC Charlotte Marriott Hotel & Conference Center Hotel
  • UNC Charlotte Marriott Hotel & Conference Center CHARLOTTE
  • UNC Charlotte Marriott Hotel & Conference Center Hotel CHARLOTTE

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.