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Hotel Description

3-star hotel near Charlotte Convention Center

City center stay

Within a 10-minute walk of this Charlotte Center City hotel, you'll find Charlotte Convention Center and Spectrum Center. NASCAR Hall of Fame and Dr. Martin Luther King, Jr. Monument are also within half a mile (1 km).

Business services

A gym, self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. Traveling for business? Take advantage of the business center, express check-out, and conference space.

Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$136* Per night/room Dec 18 - Dec 19

Room, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

King Suite with whirlpool

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard King

Bed Count 1 King Bed Maximum Occupancy 2 Max

One King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Charlotte Uptown ratings based on 15 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Charlotte Uptown

Everyone (9) Couples (3) Family (2)
5 out of 5
Good location and service!

Posted by , from PEEKSKILL on Jul 31, 2022

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5 out of 5

Posted by on Mar 14, 2022

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5 out of 5
Very clean whirlpool tub was hot and very relaxing breakfast was awesome staff friendly

Posted by on Jun 5, 2021

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5 out of 5
The staff was amazing and friendly. Would definitely stay again

Posted by on Apr 5, 2021

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3 out of 5
I checkin and was told how to get into the parking garage. So I drove into the garage and parked on the third floor. Got my belongs out of the car went to the elevator could not get the elevator to move. The doors to the elevator closed and the lights turn off. Find my phone call the hotel and was told I have to drive to the 5th floor to access the correct elevator. Would be nice to tell people this when they checkin. The room has a hole in the bathroom wall. There is a window shade that does not work.

Posted by on Feb 27, 2021

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5 out of 5

Posted by on Oct 3, 2020

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2 out of 5
The staff was rude and was not properly staffed for the services they say they offer.

Posted by , from Charlotte on Mar 16, 2020

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5 out of 5

Posted by on Mar 4, 2020

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5 out of 5
The staff was helpful and very nice. Good location too.

Posted by on Jan 27, 2020

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5 out of 5
The hotel restaurant didn't offer a wide variety of foods. But the breakfast buffet was good.

Posted by on Aug 25, 2019

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Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:

  • Fitness facility
  • Full-service spa
  • Indoor pool
  • Spa tub

The following facilities are closed on Wednesday and Thursday:

  • Full-service spa
  • Indoor pool
  • Spa tub

Property Features

WiFi is free in public spaces. You'll find a business center on site. The business-friendly Hilton Garden Inn Charlotte Uptown also features a fitness center, coffee/tea in a common area, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Charlotte hotel is smoke free.

  • 181 guestrooms or units
  • 15 levels
  • Built in 2001
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Charlotte Station (3.6 km / 2.2 mi)
  • Metro station: 3rd St - Convention Center Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Garden Inn Charlotte Uptown offers 181 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Noise-free guestrooms cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Guests are provided with hand sanitizer and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Noise-free rooms not guaranteed
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 25 for adults, USD 8 and USD 25 for children (approximately)
  • Fee for in-room wireless Internet: USD 4.95 per day (rates may vary)
  • Covered self parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Charlotte Hilton Garden Inn
  • Hilton Garden Inn Charlotte
  • Hilton Garden Inn Charlotte Uptown
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  • Hilton Garden Inn Charlotte Uptown Hotel
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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.