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"We barely had a quarter roll of toilet paper when we checked out . Called several times over the first day to the desk to get more. They did not bring ... " More

By a verified traveler on Mon 02 May 2022

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Hotel Description

3-star hotel in Downtown Wilmington

Downtown Wilmington stay

With a stay at this Downtown Wilmington hotel, you'll be steps from Wilmington Railroad Museum and Wilmington Convention Center. Cape Fear Community College and Cape Fear River are also within half a mile (1 km).

Dining, 24-hour fitness

This hotel features a restaurant and 2 bars/lounges. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and valet parking. Enjoy the 24-hour gym and conveniences like a 24-hour front desk and wedding services.

Room, 2 Queen Beds, Non Smoking (aloft)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$126* Per night/room Oct 16 - Oct 17

Room, 1 King Bed, Non Smoking, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (aloft)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking, River View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Balcony, Corner (breezy)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Aloft Wilmington at Coastline Center ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Aloft Wilmington at Coastline Center

Family (1)
3 out of 5
We barely had a quarter roll of toilet paper when we checked out . Called several times over the first day to the desk to get more. They did not bring any. Ended up sourcing my own. Very disappointed. I guess I could’ve complained and got something for free. Considering the lady in front of me got a night comped because there was hair in her shower drain. Not the worst experience, not the best, slightly disappointed.

Posted by on May 2, 2022

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Comment from Hotel Management

May 2, 2022 by Jackie Blake

Thank you for choosing our hotel while visiting Wilmington and I am so sorry you had issues during your stay. I will be sure to relay your comments with our team at the front desk and housekeeping and use your experience as a training tool to make improvements. We do hope you will come back again.

About the Aloft Wilmington at Coastline Center

Location 501 NUTT STREET, Wilmington, NC 28401

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. The business-friendly Aloft Wilmington at Coastline Center also features a 24-hour fitness center, dry cleaning/laundry services, and a front desk safe. For a fee, parking is available. This 3-star Wilmington hotel is smoke free.

  • 125 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • Built in 2021
  • Dining venue
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Wedding services available
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Aloft Wilmington at Coastline Center offers 125 accommodations with safes and complimentary bottled water. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Coffee maker
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Climate control (air conditioning)
  • Toothbrush and toothpaste available

Food & Drink

Guests can enjoy full breakfast for a fee.

Aloft Wilmington at Coastline Center has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 40 lbs)
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, American Express, and Discover.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Pets allowed (no fees)
  • Children stay free
  • Pets cannot be left unattended

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 15.00 per person (approximately)
  • Self parking fee: USD 15.00 per day
  • Valet parking fee: USD 21.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aloft Wilmington at Coastline Center Hotel
  • Aloft Wilmington at Coastline Center WILMINGTON
  • Aloft Wilmington at Coastline Center Hotel WILMINGTON
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.