Charlotte Center City stay
A stay at this Charlotte Center City hotel places you steps from Charlotte Convention Center and within a 10-minute walk of NASCAR Hall of Fame. Bank of America Stadium and EpiCentre are also within half a mile (1 km).
The hotel's indoor pool, 24-hour fitness center, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the 28 conference rooms, business center, and valet parking. Enjoy a meal from the restaurant and perks like free WiFi.
Comfy beds, WiFi
The 700 guestrooms feature pillowtop beds, flat-screen TVs with cable channels, and thoughtful touches like pillow menus and bathrobes. 24-hour room service, WiFi, and rainfall showerheads are also available.
Mar 2, 2020 by Hotel Manager
Dear Lynn, Thank you for your wonderful review of The Westin Charlotte. My team an I strive to provide each guest with a memorable experience, and I am so pleased that you enjoyed the convenience of SoCo Cafe! We hope you will be our guest again in the future. Be Well, Toby Scott-Long Hotel Manager
Feb 10, 2020 by Hotel Manager
Dear Dee, Thank you for your lovely review of The Westin Charlotte. I am so pleased to hear that you and your family were provided with a True Westin Experience. We hope you will stay with us again in the future. Be Well, Toby Scott-Long Hotel Manager
Sep 26, 2019 by Hotel Manager
Dear Valued Guest, We appreciate your feedback as helps us ensure a True Westin Experience during future stays. I apologize that you expereinced this issue. If you would like to discuss further, please feel free to contact me directly at the hotel. Be Well, Toby Scott-Long Hotel Manager
Aug 28, 2019 by Hotel Manager
Dear Valued Guest, My Team and I greatly appreciate you taking time to write a review regarding your recent visit to The Westin Charlotte. I am deeply sorry that you encountered an issue, but thank you for being understanding and providing positive feedback regarding our security team; they do work hard to handle these situations and make sure everyone is safe. We hope that you will come back in the near future to stay with us again. Be well, Toby Scott-Long Hotel Manager
Jul 1, 2019 by The Westin Charlotte
Dear Valued Guest, Thank you for providing a 5 star review. Be well, Toby Scott-Long Hotel Manager
Nov 23, 2018 by Toby Scott-Long, Hotel Manager
Kristina, thank you for taking time to review your hotel stay with us. I would like to offer my sincerest apologies that you found your most recent stay with us unsatisfactory. Your experience is not the experience we strive to provide to our guests. Please contact the hotel and ask for myself if I can assist with your stay any further. Be well, Toby Scott-Long, Hotel Manager
May 20, 2016 by Guntram Merl, Hotel Manager
Thank you for taking the time to review The Westin Charlotte Kerri. I offer my sincerest apologies that your most recent stay with us fell below a true Westin experience. We appreciate feedback in all forms as it helps us to better our hotel. I hope that you will return in the near future so that we may exceed your expectations. If you should need anything further please contact the hotel and ask for myself. Be well, Guntram Merl, Hotel Manager
Apr 16, 2016 by Guntram Merl, Hotel Manager
Thank you for taking the time to review The Westin Charlotte. I do apologize that your visit fell below a true Westin experience. This past experience is not a true representation of the experience we strive to provide. We have used your helpful feedback to address the concerns you provided. We hope to have you return in the near future and please contact the hotel and ask for myself shall you need anything further. Be well, Guntram Merl, Hotel Manager
Dec 31, 2015 by Guntram
Thank you for taking the time to review our hotel. We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager
The Westin Charlotte offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 16276 square feet (1512 square meters) and includes a conference center. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly The Westin Charlotte. For a fee, parking is available. This 4-star Charlotte hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
The Westin Charlotte offers 700 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, and hair dryers. This Charlotte hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.
JP Charlotte - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
SoCo Cafe - This café specializes in American cuisine and serves breakfast, dinner, and light fare. Open daily.
SoCo Bar - This lobby lounge specializes in American cuisine and serves breakfast and dinner. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival.
It is property policy that all guests must wear a face mask within public areas of the property.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Guests are provided with hand sanitizer
The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.