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 Asheville •1 Room
 Asheville • 1 Room
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Kimpton Hotel Arras, an IHG Hotel

4-star property
7 Patton Avenue, Asheville, NC 1-855-201-7819
4.9 out of 5
Exceptional!
See all 9 travelocity Reviews

"I would stay here again in a heartbeat. The location could not have been better. It is right in the heart of downtown and you can walk in any direct ... " More

By a verified traveler on Sun 01 Oct 2023

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Hotel Description

4-star hotel near Asheville Art Museum

Downtown Asheville stay

A stay at this Downtown Asheville hotel places you steps from Asheville Art Museum and within a 5-minute walk of Pack Square. Grove Arcade and The Orange Peel are also within half a mile (1 km).

Multiple dining options

This hotel features 2 restaurants, a bar/lounge, and a 24-hour gym. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A terrace, a snack bar/deli, and express check-out are also on offer.

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$240* Per night/room Oct 29 - Oct 30

Room (Essential)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 1 King Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Kimpton Hotel Arras, an IHG Hotel ratings based on 9 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Kimpton Hotel Arras, an IHG Hotel

Everyone (4) Couples (2) Family (2)
5 out of 5
I would stay here again in a heartbeat. The location could not have been better. It is right in the heart of downtown and you can walk in any direction and hit many, many cool shops and eateries. You don't need to drive anywhere. The art museum is across the street and so is the Chocolate Lounge! There is a "town square" right in front of the hotel and they had a street fair there our last day. Staff was great--helpful and friendly. Room was nice. Servers in the restaurant were great. Room service was limited but available and didn't take long. We were on the 9th floor and had a great view. There is free coffee in the morning and free wine and beer in the late evening for happy hour. We had a great time just hanging out at the hotel and walking around downtown. There is so much to see and do!

Posted by on Oct 1, 2023

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Comment from Hotel Management

Oct 1, 2023 by Kimpton Hotel Arras

Hello Andria, Thank you for sharing your great experience here with us. We are so glad that your had a wonderful time here in Asheville. We hope to welcome you again soon!

5 out of 5
Great location! Super friendly staff! Not a quiet stay with lots of city noises, etc. but that’s to be expected. We would definitely stay again. Beautiful guest rooms! Be sure to understand parking fees as Travelocity says free parking as an amenity. It’s $32/night but with unlimited car use. Can’t say enough about location - shopping, dining, etc.; all within walking distance.

Posted by on Jul 15, 2023

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Comment from Hotel Management

Jul 16, 2023 by Kimpton Hotel Arras

Hi Suzanne, thank you so much for your kind review! We are so glad that you enjoyed your time here. I apologize for the parking cost troubles; I will contact them to get that fixed. We hope to welcome you again soon!

5 out of 5

Posted by , from Mason on Jul 3, 2023

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Comment from Hotel Management

Jul 24, 2023 by Kimpton Hotel Arras

Hey Randy, thank you for your kind review. We hope to welcome you again soon!

5 out of 5
The stuff and hotel itself was exceptional. This was one of the most pleasant stays that i have had. Awesome

Posted by , from Miami on Jul 31, 2022

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Comment from Hotel Management

Aug 1, 2022 by Afton

We are so thrilled to hear that you enjoyed your stay, Brent! Come back and see us!

5 out of 5
The most amazing hotel stay! Came for a relaxing birthday weekend and from the moment we arrived we felt extremely welcomed and cared for. The staff was kind and beyond accommodating. The amenities were clean, modern, and quiet. The hotel is in a fantastic location and you can easily walk to most bars or restaurants. I will definitely be staying again and recommend that everyone books a stay!

Posted by on Jul 10, 2021

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4 out of 5
The hotel was beautiful and exceptionally clean! We had a beautiful view of the city and we were able to relax and enjoy our stay!

Posted by on Jun 13, 2021

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Comment from Hotel Management

Jun 13, 2021 by Will B

We are so glad you had a great stay but sincerely apologize we did not provide you with a 5/5 stay. Next time :)

5 out of 5
Excellent service and beautiful hotel. Highly recommend.

Posted by on Apr 4, 2021

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Comment from Hotel Management

Apr 5, 2021 by Will B

Thank you so much for your review. We are glad you had a wonderful time with us and we look forward to seeing you again very soon.

5 out of 5

Posted by on Jan 30, 2020

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Comment from Hotel Management

Feb 1, 2020 by Will B

Thank you for your review. We look forward to having you stay with us again soon.

5 out of 5

Posted by on Dec 23, 2019

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Comment from Hotel Management

Dec 24, 2019 by Will B

Thank you for your review!

About the Kimpton Hotel Arras, an IHG Hotel

Location 7 Patton Avenue, Asheville, NC 28801

Property Features

Kimpton Hotel Arras, an IHG Hotel offers its guests a 24-hour fitness center and complimentary bicycles. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi. There's an onsite business center. Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly Kimpton Hotel Arras, an IHG Hotel. Parking is available for a fee.

  • 128 guestrooms or units
  • 2 dining venues
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Manager's reception (free)
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

Kimpton Hotel Arras, an IHG Hotel offers 128 accommodations with minibars and safes. Beds feature Frette Italian sheets, down comforters, and premium bedding. Televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Refrigerator
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

The hotel hosts a free manager's reception daily.

Bargello - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

District 42 - This cocktail bar serves light fare only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Segway rental/tour nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Health or beauty spa nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast and dinner.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16–30 for adults, and USD 16–25 for children
  • Valet parking fee: USD 32 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kimpton Hotel Arras
  • Kimpton Arras, An Ihg
  • Kimpton Hotel Arras, an IHG Hotel Hotel
  • Kimpton Hotel Arras, an IHG Hotel Asheville
  • Kimpton Hotel Arras, an IHG Hotel Hotel Asheville

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.