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Omni Charlotte Hotel

4-star property
132 E Trade St, Charlotte, NC 1-855-201-7819

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3.9 out of 5
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See all 53 Travelocity Reviews

"Great hotel. Heart of the city and downtown action. Loved the rooftop pool with the gigantic TV screen. " More

By a verified traveler on Tue 12 Jun 2018

Points Of Interest

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Hotel Description

4-star hotel near EpiCentre

Heart of Charlotte

With a stay at this Charlotte Center City hotel, you'll be steps from EpiCentre and Blumenthal Performing Arts Center. Discovery Place is 0.3 mi (0.5 km) away.

Business services

This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the 19 conference rooms, 24-hour business center, and valet parking. You'll appreciate the fitness center, bar/lounge, and laundry facilities.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and premium bedding, the 374 guestrooms also offer MP3 docks and LCD TVs with digital channels. 24-hour room service, WiFi, and minibars are also available.

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$144* Per night/room Nov 22 - Nov 23

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 1 King Bed (Club Premier Room)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Omni Charlotte Hotel ratings based on 53 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Omni Charlotte Hotel

Everyone (23) Couples (2) Family (2)
3 out of 5

Posted by on Sep 29, 2019

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Comment from Hotel Management

Sep 30, 2019 by DouglasH GM

Thank you for staying with us and we look forward to seeing you again next time you are in Uptown Charlotte

5 out of 5

Posted by on Aug 18, 2019

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Comment from Hotel Management

Aug 19, 2019 by DouglasH GM

Thank you for staying with us and hope to see you again soon next time you are in Charlotte.

5 out of 5

Posted by on Aug 10, 2019

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Comment from Hotel Management

Aug 11, 2019 by DouglasH

Thanks for staying with us at Omni Charlotte

3 out of 5
The property and my stay was great! Although I called to reschedule or cancel my reservation more than 24 hours in advance and was unable to do so. I called to do it through travelocity and never received a call back. I called to do it through Omni and was told I had to do it through travelocity. I ended up going this weekend instead of next so that my money wasn't completely wasted. Upon arrival I was given a room subpar to what I paid for, I requested a suite with two queen beds and was given a room with a King bed that costs far less. It was fixed as soon as I mentioned it to the staff but it felt like they were just trying to cut corners. Also, they seem to try to get every nickel and dime you have. Valet parking is $33/day and was told it's cheaper than anywhere in the city. I parked literally next door for $10/day. The facility is wonderful, but I felt like the staff was nice to your face, and then did anything they could to squeeze more money out of you.

Posted by on May 13, 2019

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5 out of 5
Upgraded to Suite with No Extra Charge! Prime spot for Uptown Charlotte. Excellent place!

Posted by on Apr 21, 2019

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5 out of 5
The hotel is beautiful the staff was kind, and our stay was comfortable.

Posted by on Apr 5, 2019

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5 out of 5
Beautiful view from the room! The bar was great too.

Posted by on Mar 16, 2019

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5 out of 5
Very respecruful and friendly love the layout and the privacy!!!

Posted by , from Charlotte NC on Feb 24, 2019

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4 out of 5
Loved the decor but didn’t love the tiny bathroom in our room

Posted by on Feb 24, 2019

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5 out of 5
Great Hotel will use again great location Beautiful room very clean

Posted by on Jan 10, 2019

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About the Omni Charlotte Hotel

Location 132 E Trade St, Charlotte, NC 28202

Property Features

Omni Charlotte Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 16000 square feet (1486 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Omni Charlotte Hotel. For a fee, parking is available. This 4-star Charlotte hotel is smoke free.

  • 374 guestrooms or units
  • 15 levels
  • 16000 sq ft of conference space
  • 1486 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Laundry facilities
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Charlotte, NC (CLT-Charlotte-Douglas Intl.) (11.5 km / 7.1 mi)
  • Train station: Charlotte Station (2.7 km / 1.7 mi)
  • Metro station: Charlotte Transportation Center Station (0.2 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Omni Charlotte Hotel offers 374 air-conditioned accommodations with MP3 docking stations and minibars. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.

Trade - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Coin Bar - Onsite rooftop bar. Open select days.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Golfing nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 100.00 per accommodation, per stay, plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 25 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Pets (no exotic animals) are subject to approval. A pet fee is required at check-in. A credit card is required to cover any potential damage caused by the pet. Pets must be crated when hotel staff members enter the room. Pets must not be left unattended. Guests with pets must sign a waiver upon check-in.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • UnionPay
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 22 for adults and USD 10 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 44 per day
  • Valet parking fee: USD 33.00 per night (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Charlotte Hotel
  • Charlotte Omni
  • Charlotte Omni Hotel
  • Hotel Omni Charlotte
  • Omni Charlotte
  • Omni Charlotte Hotel
  • Omni Hotel Charlotte
  • Charlotte Omni
  • Omni Charlotte
  • Omni Hotel Charlotte
  • Omni Charlotte Hotel Hotel
  • Omni Charlotte Hotel Charlotte
  • Omni Charlotte Hotel Hotel Charlotte

You should know

  • The seasonal pool will open in March and close in October.
  • Pool access available from 11 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.