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 Charlotte •1 Room
 Charlotte • 1 Room
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Omni Charlotte Hotel

4-star property
132 E Trade St, Charlotte, NC 1-855-201-7819

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4.1 out of 5
Very good!
See all 19 Travelocity Reviews

"It was in a good location but very expensive for the stay " More

By a verified traveler on Sun 14 Jun 2020

Points Of Interest

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Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$164* Per night/room Sep 4 - Sep 5

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 1 King Bed (Club Premier Room)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

4-star hotel near EpiCentre

Central Charlotte getaway

With a stay at this Charlotte Center City hotel, you'll be steps from EpiCentre and Blumenthal Performing Arts Center. Discovery Place is 0.3 mi (0.5 km) away.

Business services

This hotel features a restaurant, a fitness center, and a poolside bar. Traveling on business? Take advantage of the 19 conference rooms, 24-hour business center, and valet parking. You'll appreciate the seasonal outdoor pool, bar/lounge, and laundry facilities.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and premium bedding, the 374 guestrooms also offer MP3 docks and LCD TVs with digital channels. Other amenities include 24-hour room service, WiFi, and minibars.

Omni Charlotte Hotel ratings based on 19 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Omni Charlotte Hotel

Everyone (11) Couples (4) Family (4)
4 out of 5

Posted by on Jun 20, 2020

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Comment from Hotel Management

Jun 20, 2020 by Paul Hvidsten

Thank you for taking the time to leave us a review. We hope to welcome you back again soon.

4 out of 5
It was in a good location but very expensive for the stay

Posted by on Jun 14, 2020

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Comment from Hotel Management

Jun 15, 2020 by Paul

Thank for taking the time to leave a review, we appreciate your feedback.

5 out of 5
Beautiful hotel, great friendly staff, to die for room! Had an excellent night in Charlotte. I didn't want to leave.

Posted by , from Winston Salem on Feb 23, 2020

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Comment from Hotel Management

Feb 24, 2020 by DouglasH GM

Thanks for staying with us Jae and glad you enjoyed our wonderful rooms and friendly staff. Come again soon.

1 out of 5
The property was great, our room & the view was fantastic.

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by DouglasH GM

Thanks for staying with us and glad you found our property great. Looks like the rating of 1 may of been a mistake.

4 out of 5
Everything was great. Guests in next room over indulged and screaming all night but otherwise perfect stay

Posted by on Feb 2, 2020

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Comment from Hotel Management

Feb 2, 2020 by DouglasH GM

Thanks for staying with us and so sorry that another guest did not honor our quiet time. We look forward to welcoming you back soon and will ensure you have a great stay.

3 out of 5

Posted by on Sep 29, 2019

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Comment from Hotel Management

Sep 30, 2019 by DouglasH GM

Thank you for staying with us and we look forward to seeing you again next time you are in Uptown Charlotte

5 out of 5

Posted by on Aug 18, 2019

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Comment from Hotel Management

Aug 19, 2019 by DouglasH GM

Thank you for staying with us and hope to see you again soon next time you are in Charlotte.

5 out of 5

Posted by on Aug 10, 2019

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Comment from Hotel Management

Aug 11, 2019 by DouglasH

Thanks for staying with us at Omni Charlotte

3 out of 5
The property and my stay was great! Although I called to reschedule or cancel my reservation more than 24 hours in advance and was unable to do so. I called to do it through travelocity and never received a call back. I called to do it through Omni and was told I had to do it through travelocity. I ended up going this weekend instead of next so that my money wasn't completely wasted. Upon arrival I was given a room subpar to what I paid for, I requested a suite with two queen beds and was given a room with a King bed that costs far less. It was fixed as soon as I mentioned it to the staff but it felt like they were just trying to cut corners. Also, they seem to try to get every nickel and dime you have. Valet parking is $33/day and was told it's cheaper than anywhere in the city. I parked literally next door for $10/day. The facility is wonderful, but I felt like the staff was nice to your face, and then did anything they could to squeeze more money out of you.

Posted by on May 13, 2019

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5 out of 5
Upgraded to Suite with No Extra Charge! Prime spot for Uptown Charlotte. Excellent place!

Posted by on Apr 21, 2019

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About the Omni Charlotte Hotel

Location 132 E Trade St, Charlotte, NC 28202

Property Features

Omni Charlotte Hotel offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 16000 square feet (1486 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Omni Charlotte Hotel. For a fee, parking is available. This 4-star Charlotte hotel is smoke free.

  • 374 guestrooms or units
  • 15 levels
  • 16000 sq ft of conference space
  • 1486 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Laundry facilities
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Airport: Charlotte-Douglas Intl. Airport (CLT) (15.8 km / 9.8 mi)
  • Train station: Charlotte Station (2.7 km / 1.7 mi)
  • Metro station: Charlotte Transportation Center Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Omni Charlotte Hotel offers 374 accommodations with MP3 docking stations and minibars. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.

Trade - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Coin Bar - Onsite rooftop bar. Open select days.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Golfing nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Weight limit: 25 lbs
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property

Personal protective equipment, including masks, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer

Contactless check-out is available

Individually-wrapped food options are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Pets (no exotic animals) are subject to approval. A pet fee is required at check-in. A credit card is required to cover any potential damage caused by the pet. Pets must be crated when hotel staff members enter the room. Guests with pets must sign a waiver upon check-in.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Parking height restrictions apply
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 22 for adults and USD 10 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 35.00 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Charlotte Hotel
  • Charlotte Omni
  • Charlotte Omni Hotel
  • Hotel Omni Charlotte
  • Omni Charlotte
  • Omni Charlotte Hotel
  • Omni Hotel Charlotte
  • Charlotte Omni
  • Omni Charlotte
  • Omni Hotel Charlotte
  • Omni Charlotte Hotel Hotel
  • Omni Charlotte Hotel Charlotte
  • Omni Charlotte Hotel Hotel Charlotte

You should know

  • The seasonal pool will open in March and close in October.
  • Pool access available from 11 AM to 9 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.