In shopping district
Your stay at this North Lake hotel places you within 3 miles (5 km) of Northlake Mall and Metrolina Tradeshow Expo. Discovery Place Kids and The Park - Huntersville are also within 6 miles (10 km).
This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.
Free Internet, kitchenettes
The 104 guestrooms feature flat-screen TVs with satellite channels, free WiFi and free wired Internet, and kitchenettes with refrigerators and microwaves. Other amenities include sofa beds, dining areas, and sitting areas.
Jul 12, 2021 by A. Matthews
Thank you taking time out to write a review, we do not allow locals to stay unless approved by GM or AGM before checkin.
Jan 4, 2021 by A. Matthews
Dear guest, Due to Covid 19 we had to remove the coffee in the rooms. However we have coffee in the lobby 24/7. If you have any concerns about your stay please reach out to me at the hotel.
Aug 8, 2020 by Office Manager
Thank You for your feedback .
Sep 9, 2019 by General Manager
Thank you for leaving us some feedback. I will make sure that my staff is aware of these issues. I do apologize for the housekeeping issues that you experienced during your stay as well as the pool not being cleaned. I will make sure to address these things immediately. If you are ever in the area and we would like to invite you back to make things right. Thank you!
Jul 29, 2019 by General Manager
Thanks for the feedback! We will be going through a remodel starting in the Fall of this year! We are excited about all the changes and look froward to sharing it with guest like you!
Jul 19, 2019 by General Manager
Thank you for taking the time to leave us a review! We appreciate your feedback .
Jun 12, 2019 by Candice Karriker
We truly appreciate your feedback and most definitely appreciate your comments and concerns. I will make sure that each department is aware of these issues.
May 20, 2019 by J. Bradshaw
Thank you for taking time to complete this survey guests surveys are very important to us.
Apr 15, 2019 by J. Bradshaw, GM
Due to COVID-19, this property’s food and beverage options may be limited.
Comfort Suites Northlake offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 750 square feet (68 square meters). The business-friendly Comfort Suites Northlake also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Self parking is free. This Charlotte hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking , Free RV, bus, truck parking
Comfort Suites Northlake offers 104 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch flat-screen televisions come with satellite channels. Kitchenettes offer refrigerators, microwaves, and separate dining areas. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Guests are served free buffet breakfast daily from 6:30 AM to 8:00 AM. The hotel hosts a free manager's reception on select days.
Bob Evans - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.47 km) of the property will not be allowed to check in
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host.This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80.47 km) of the property will not be allowed to check in. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.