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Home2 Suites by Hilton Charlotte Uptown, NC

3-star property
610 S. Caldwell St., Charlotte, NC 1-855-201-7819
3.3 out of 5
See all 10 travelocity Reviews

"At first it was hard to find the lobby (2nd floor) but once I did, I enjoyed the stay. The hotel wa a clean and new and well maintained. Great locatio ... " More

By a verified traveler on Sat 19 Mar 2022

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Hotel Description

3-star Art Deco hotel near NASCAR Hall of Fame

Heart of Charlotte

Within a 15-minute walk of this Charlotte Center City hotel, you'll find NASCAR Hall of Fame and Bank of America Stadium. Spectrum Center is 0.6 mi (1 km) away.

Free breakfast

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast and free WiFi. Business travelers can take advantage of the laundry service. Enjoy the seasonal outdoor pool and conveniences like a 24-hour front desk and laundry facilities.

Kitchenettes, LCD TVs

The 180 guestrooms feature well-equipped kitchenettes with refrigerators, microwaves, and dishwashers, as well as LCD TVs with cable channels. Sofa beds, sitting areas, and coffee/tea makers are also available. Housekeeping is available on request.

Studio, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$150* Per night/room Jun 19 - Jun 20

Studio, 1 Queen Bed, Accessible (Hearing)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Home2 Suites by Hilton Charlotte Uptown, NC ratings based on 10 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Home2 Suites by Hilton Charlotte Uptown, NC

Everyone (3) Couples (6) Family (1)
5 out of 5
At first it was hard to find the lobby (2nd floor) but once I did, I enjoyed the stay. The hotel wa a clean and new and well maintained. Great location across the street from the NASCAR Hall of Fame. Would stay again.

Posted by , from Pembroke Pines on Mar 19, 2022

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5 out of 5
I liked the entire experience at such a nice place to stay as this. The only thing I really didn't like were the pillows...way too flat & soft for my neck issues.

Posted by on Dec 28, 2021

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5 out of 5
Very much enjoyed our stay here. The property was clean and in a good area (felt very safe). It’s close enough to college and tryon street that it’s a quick walk to those places so we didn’t feel the need for a car. The breakfast was very good and had a large spread of food. When we arrived to the hotel we were able check in early around 11:30 since a room was ready for us. I cleaned all of the surfaces (as I do everywhere) upon arrival and when we went to use the freezer, noticed that there was an unopened bag of pizza rolls in there. It made me question how thoroughly they cleaned everything but overall it was a very good stay and a large hotel room for a reasonable price!

Posted by on Dec 14, 2021

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1 out of 5
The room was really nice But could not understand one word the clerk at the counter was saying on the phone or at check in Then was charged supposedly $50 for parking but had $250 charges times two on credit card so a total of $500 to Park

Posted by on Oct 2, 2021

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Comment from Hotel Management

Oct 4, 2021 by Ms Tameka

Good morning, Brian We would like to extend our apologies for the extra charges on your card. We have credited your credit card back the monies that you are owed.

5 out of 5
Very nice property for the price point

Posted by on Oct 1, 2021

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Comment from Hotel Management

Nov 8, 2021 by Front Office Manager

We would like to thank you for your recent stay with us. We hope that we meet all your hospitality needs and then some. We look forward to seeing you again soon. Ms. Tameka Matthews Front Office Manager Home2 Suites

1 out of 5

Posted by on Aug 28, 2021

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4 out of 5
None

Posted by on Jun 6, 2021

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2 out of 5
In the description for covid restrictions it clearly listed 24 hour vacancy between bookinga but when we got there we had to wait for room to be cleaned from previous guest check out. The description is misleading and if that is no longer the policy it should have been listed that way.

Posted by on Feb 19, 2021

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1 out of 5
I loved the downtown scenery, across from the NASCAR building was exiting! The downside is that the representative “Malik” (ponytail) was very rude before & after check-in. He charged my cc $58.00 & the morning of check-out the morning representative kindly corrected “Malik’s” mistake!

Posted by , from Atlanta,GA on Jun 7, 2020

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Comment from Hotel Management

Jun 8, 2020 by JIM

Lyndon, Thanks for your feedback and sorry you had an inconvenience during your stay. We will get this addressed and ensure this isn’t a reflection of who we are.

4 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Home2

Thanks for your feedback.

About the Home2 Suites by Hilton Charlotte Uptown, NC

Location 610 S. Caldwell St., Charlotte, NC 28202

Renovations + Closures

The following facilities or services will be unavailable from February 1 2022 to June 1 2022 (dates subject to change):

  • Dining venue(s)

Property Features

Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A seasonal outdoor pool, barbecue grills, and multilingual staff are also featured at the business-friendly Home2 Suites by Hilton Charlotte Uptown, NC. For a fee, parking is available. This Art Deco Charlotte hotel is smoke free.

  • 180 guestrooms or units
  • 10 levels
  • Built in 2019
  • To-go breakfast (free)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Convenience store
  • BBQ grill(s)
  • Computer for guest use
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Charlotte Station (3.5 km / 2.2 mi)
  • Metro station: Stonewall Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Home2 Suites by Hilton Charlotte Uptown, NC offers 180 accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with unspecified sofa beds. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. 43-inch LCD televisions come with premium cable channels. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

  • In-room kitchenette
  • Sitting area
  • Pull-out sofa bed
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Desk chair

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after 7:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 110 lbs)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • UnionPay
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Home2 Suites by Hilton Charlotte Uptown NC
  • Home2 Suites by Hilton Charlotte Uptown, NC Hotel
  • Home2 Suites by Hilton Charlotte Uptown, NC Charlotte
  • Home2 Suites by Hilton Charlotte Uptown, NC Hotel Charlotte

You should know

  • The seasonal pool will open in May and close in October.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.