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4.4 out of 5

"Perfect location for Asheville Also enjoyed outside patio bar as well as a wonderful pool area " More

By a verified traveler on Mon 26 Apr 2021

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Hotel Description

3-star hotel near Biltmore Estate

Downtown Asheville stay

At this Downtown Asheville hotel, you'll be well placed to visit Wicked Weed Brewing and The Orange Peel, both steps away. Pack Square and Grove Arcade are also within half a mile (1 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, iPod docks

Featuring conveniences like refrigerators and coffee/tea makers, the 115 guestrooms also offer free WiFi and LCD TVs with digital channels. Other amenities include iPod docks, premium bedding, and safes. Housekeeping is available on request.

aloft, Room, 2 Queen Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$128* Per night/room Jan 23 - Jan 24

aloft, Room, 2 Queen Beds, Non Smoking, Mountain View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

aloft, Room, 1 King Bed, Non Smoking, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

aloft, Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

aloft, Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

aloft, Room, 1 King Bed, Mountain View, Poolside

Bed Count 1 King Bed Maximum Occupancy 2 Max

Aloft Asheville Downtown ratings based on 12 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Aloft Asheville Downtown

Everyone (10) Family (2)
5 out of 5
Perfect location for Asheville Also enjoyed outside patio bar as well as a wonderful pool area

Posted by on Apr 26, 2021

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Comment from Hotel Management

Apr 26, 2021 by Brandon M.

Dear Anonymous, We are thrilled by your awesome review of the Aloft Asheville. We love that you were able to enjoy the patio bar and outdoor pool space. We hope to host you again soon.

4 out of 5
Loved pool table and lobby. Great place for families. Rooms well designed. Beautiful view

Posted by on Apr 18, 2019

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Comment from Hotel Management

Apr 23, 2019 by Monica

Happy to see you and your family had a great stay! Thank you for choosing us!

5 out of 5

Posted by on Mar 15, 2019

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Comment from Hotel Management

Apr 16, 2019 by Monica

We appreciate your feedback! Thank you for staying with us!

5 out of 5

Posted by on Jan 13, 2019

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4 out of 5
Dog friendly, right in the middle of restaurants and bars downtown. If you don’t like dogs, don’t stay here. Some barking at night so bring earplugs.

Posted by on Dec 24, 2018

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5 out of 5
Nice hotel in excellent location. I would definitely recommend staying here.

Posted by on Oct 15, 2018

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5 out of 5

Very nice!

Pros: location and modern vibe
Cons: Only complaint was that there were no water bottles in the room for when I woke up thirsty!!!
Location: LOTS of great shops and restaurants
Super modern and very convenient. Came to enjoy the art galleries and restaurants nearby which this hotel is right in the middle of...

Posted by , from NC on Feb 15, 2018

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Comment from Hotel Management

Mar 22, 2018 by Monica

Glad to hear you had a great stay! Instead of water bottles, our hotel is eco-friendly with our water has carafes in the room which can be filled with our reverse osmosis water on each floor. But, we do also have bottles of water downstairs in our re:fuel area as well for next time!

3 out of 5

Good location but that's the best thing about it

While the location is hard to beat, walkable to everything in downtown, we were there for 3 nights and our room was never made up! We were on the 4th floor street view and the street noise at night was very loud. Sounded like we were outside. The old fashioned air unit was very loud and turned on and off all night long, waking us up every time it came on. The beds were hard so none of the 4 of us slept well while there. The 2nd floor lobby was cool and my teens had fun playing pool in a family friendly environment. Good late night food from the bar which was good b/c Asheville restaurants close early at 9 or 9:30. Pet friendly hotel and there were a lot of dogs there which is fine if you like dogs.

Posted by , from TN on Mar 24, 2017

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5 out of 5

Weekend Delight

Asheville and Aloft in the summer are a great match. Location, location, and then location put you in the heart of downtown with easy access to food, beer, shopping, music, and chocolate. Fresh brews and dogs are everywhere and dogs are allowed in the hotel! This hotel is clean, easy parking, rooms are compact but complete, small staff at times but always helpful.

Posted by on Jun 28, 2016

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5 out of 5

Great downtown hotel with an upscale feel.

Pros: Modern cool vibe in lobby bar.
Cons: Robes in rooms would be a nice addition.
Location: Location was great for downtown shopping and dining.
I enjoyed my stay at this property. I have seen it before but the rates are usually too high. For some reason they were more reasonable the last time I was looking so I booked a room. The parking garage under the hotel is safe and convenient. $7 fee lets you use your room card to come and go, via self park. Reasonable enough. The hotel has a vibrant bar in the lobby and overall has a very cool vibe. They do have a lot of pets around which is sort of strange if you are not into pets. It looks like some employees are allowed to bring their dogs to work with them. They were small and well behaved so it did not bother me, but too many dogs could definitely be a problem. That being said, there were not too many. I think I saw 3, but I am used to 0 so it was odd. My room was spacious and tatstefully decorated. Bathroom was sort of small - Big shower, no tub quality linens. I was by myself so it suited me fine. Counter space is pretty limited, but it is modern and nice. I was on the 6th floor, with a nice city view from my windows. Nice desk, chair and bench seating area. Bed was comfortable with adequate pillows. Everything was very clean as should be expected. Closet and built in drawers are by the bathroom so unnecessary furniture is not cluttering up the room. I didn't use the pool, but it looks very nice. If the weather is nice the rooftop outdoor space seems very cool. I like this hotel, would definitely stay here again if the rate is under $150.

Posted by on Feb 23, 2016

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About the Aloft Asheville Downtown

Location 51 Biltmore Avenue, Asheville, NC 28801

Property Features

Aloft Asheville Downtown offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 649 square feet (60 square meters). A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly Aloft Asheville Downtown. Parking is available for a fee. This 3-star Asheville hotel is smoke free.

  • 1 building
  • 115 guestrooms or units
  • 6 levels
  • 649 sq ft of conference space
  • 60 sq m of conference space
  • Built in 2012
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet


Self parking (surcharge)


  • Parking: Self parking available for a surcharge

Room Amenities

Aloft Asheville Downtown offers 115 accommodations with iPod docking stations and safes. Beds feature premium bedding. 42-inch LCD televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, designer toiletries, and complimentary toiletries. This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

  • IPod dock
  • HD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rollaway beds (free)
  • Housekeeping (on request)
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Re-fuel - This bistro serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Ziplining nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Ecotours nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby


If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies


  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed


This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • UnionPay
  • Pets allowed (no fees)
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 20 per person (approximately)
  • Covered self parking fee: USD 10.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aloft Asheville Downtown
  • Aloft Hotel Asheville Downtown
  • Aloft Asheville Downtown Hotel
  • Aloft Asheville Hotel
  • Aloft Asheville Downtown Hotel
  • Aloft Asheville Downtown Asheville
  • Aloft Asheville Downtown Hotel Asheville

You should know

  • The seasonal pool will open in May and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.