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4.0 out of 5

"The hotel staff was very accommodating Since we were traveling with pets The room was on the first floor with a close exit to the pet area which was ... " More

By a verified traveler on Fri 17 Aug 2018

Hotel Description

3-star hotel near Asheville Outlets

In Asheville

At this Asheville hotel, you'll be within 3 miles (5 km) of Center for Spiritual Living and 6 miles (10 km) of Asheville Outlets. Asheville Treetops Adventure Park and New Belgium Brewing Company are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 156 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include room service, free weekday newspapers, and free local calls.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$72* Per night/room Jan 5 - Jan 6

Room, 1 King Bed, Smoking (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, Non Smoking, Bathtub (Whirlpool)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, Smoking, Bathtub (Whirlpool)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Holiday Inn Asheville Biltmore ratings based on 55 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Asheville Biltmore

Everyone (15) Family (4)
3 out of 5
$25 credit card required for check-in for "incidentals" at check-in even though Travelocity states this charge is at check-out, not checking-in. $100 is required if you use cash instead of card. My card was declined, not for lack of funds, but issues with my bank. We only had $25 cash on-hand and had to drive out of our way to the bank to correct the issue. Not the hotel's fault for the card issue, but they were not understanding or helpful at all. Particularly given that we already paid over $100 dollars for the room and ended up having no charges on check-out anyway.

Posted by on Oct 12, 2019

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4 out of 5

Posted by on Sep 29, 2019

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1 out of 5
After paying the money upfront they said no room. I had confirmation on the reservation in the morning but everything changed by evening. Very unethical staff and managers in the holiday inn facility, just greedy for more money and do not value their word or commitment. No good management or man would do this after taking the money. I always staying holiday Inn during my vacations/trips. It was always my first choice. I am definitely rethinking now. It will never be my first choice, probably not even the last choice. Worst experience ever.

Posted by on Sep 2, 2019

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4 out of 5
Loved the size of the room and the presence of a comfortable easy chair to relax in.

Posted by on Aug 10, 2019

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5 out of 5
Very nice room, staff was awesome, Nice pools, indoor and outdoor, nice jacuzzi, Great restaurant and lounge.

Posted by , from Claremont NC on May 27, 2019

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1 out of 5
they put is right by the pool where you could hear screaming kids constantly so of course the dog barked . Then I get a call from the front desk that the dog was barking. Then we hear random noises literally all niggt coming from pool equipment or whatever. Dont stay here

Posted by on May 5, 2019

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5 out of 5
The room just looked like it just needed to be updated a little.

Posted by , from richland michigan, us on Apr 14, 2019

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4 out of 5
Quiet, comfortable room. Great bed and pillows. Very helpful and friendly staff. Terrific breakfast bar with lots of fresh fruit.

Posted by on Jan 17, 2019

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4 out of 5

Posted by on Jan 5, 2019

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3 out of 5

Posted by on Dec 22, 2018

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About the Holiday Inn Asheville Biltmore

Location 435 Smokey Park Hwy, Asheville, NC 28806

Renovations + Closures

The property will be renovating from 01 November 2019 to 01 March 2020 (completion date subject to change). The following areas are affected:

  • Guestrooms

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Holiday Inn Asheville Biltmore offers its guests an indoor pool, a seasonal outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite business center. The business-friendly Holiday Inn Asheville Biltmore also features multilingual staff, a picnic area, and coffee/tea in a common area. Free self parking is available.

  • 156 guestrooms or units
  • 6 levels
  • 4500 sq ft of conference space
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Asheville, NC (AVL-Asheville Regional) (18.3 km / 11.4 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Asheville Biltmore offers 156 accommodations with coffee/tea makers and complimentary weekday newspapers. 27-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

435 Grill - This restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 25.00 per pet, per day

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds. Safety features at this property include a carbon monoxide detector and a smoke detector. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7.00 and USD 12.00 per person (approximately)
  • Pet fee: USD 25.00 per pet, per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Asheville Biltmore Hotel
  • Biltmore Holiday Inn
  • Holiday Inn Asheville
  • Holiday Inn Asheville Biltmore
  • Holiday Inn Biltmore
  • Holiday Inn Biltmore Asheville
  • Holiday Inn Biltmore Hotel
  • Holiday Inn Biltmore Hotel Asheville
  • Holiday Inn Asheville Biltmore East Hotel Asheville
  • Asheville Biltmore Asheville
  • Holiday Inn Asheville Biltmore Hotel
  • Holiday Inn Asheville Biltmore Asheville
  • Holiday Inn Asheville Biltmore Hotel Asheville

You should know

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.