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4.5 out of 5

"The hotel was very nice. The staff was extremely friendly! Other then being a little pricey, the whole experience was above and beyond. " More

By a verified traveler on Sat 30 Dec 2017

Hotel Description

3.5-star hotel near Biltmore Village

City center stay

Within a 10-minute walk of this Downtown Asheville hotel, you'll find U.S. Cellular Center and The Orange Peel. Biltmore Village and University of North Carolina at Asheville are also within 3 miles (5 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, as well as the business center and free WiFi in public areas. There's a rooftop terrace on site, and a 24-hour front desk and dry cleaning are also provided.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 132 guestrooms also offer free WiFi and Smart TVs with cable channels. Other amenities include Netflix, free bottled water, and hair dryers.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$129* Per night/room Jan 20 - Jan 21

Room, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Mountain View

Bed Count 1 King Bed Maximum Occupancy 4 Max

AC Hotel Asheville Downtown ratings based on 6 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for AC Hotel Asheville Downtown

Everyone (5) Family (1)
4 out of 5

Posted by on Sep 18, 2019

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5 out of 5

Posted by on Jul 29, 2019

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5 out of 5
Loved the balcony even though it was a little to hot to sit outside for long. Absolutely hated the toilet. It's square and insanely uncomfortable.

Posted by on Jul 20, 2019

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4 out of 5

Posted by on May 6, 2019

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4 out of 5

Posted by on Mar 22, 2019

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Comment from Hotel Management

Apr 16, 2019 by Guest Services Supervisor

Thanks for staying with us. We appreciate your feedback!

5 out of 5
The hotel was very nice. The staff was extremely friendly! Other then being a little pricey, the whole experience was above and beyond.

Posted by on Dec 30, 2017

Was this review helpful to you?

About the AC Hotel Asheville Downtown

Location 10 Broadway Street, Asheville, NC 28801

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi is free in public spaces. Event space at this hotel measures 2087 square feet (194 square meters) and includes conference space. A fitness center, a rooftop terrace, and coffee/tea in a common area are also featured at the business-friendly AC Hotel Asheville Downtown. For a fee, parking is available. This 3.5-star Asheville hotel is smoke free.

  • 132 guestrooms or units
  • 9 levels
  • 2087 sq ft of conference space
  • 194 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Asheville, NC (AVL-Asheville Regional) (23.8 km / 14.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

AC Hotel Asheville Downtown offers 132 air-conditioned accommodations with safes and complimentary bottled water. 32-inch Smart televisions come with premium cable channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

AC Kitchen and Lounge - Onsite restaurant.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 4 PM

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets: USD 75 per accommodation, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • UnionPay
  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD $10 and USD $20 for adults, USD $10 and USD $20 for children (approximately)
  • Self parking fee: USD 15.00 per day
  • Pet fee: USD 75 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ac Asheville Downtown
  • Ac Asheville Asheville
  • AC Hotel Asheville Downtown Hotel
  • AC Hotel Asheville Downtown Asheville
  • AC Hotel Asheville Downtown Hotel Asheville

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.