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In shopping district
A stay at this Ballantyne resort places you within 6 miles (10 km) of Quail Hollow Club and 9 miles (15 km) of SouthPark Mall. Carowinds Theme Park is within 12 miles (20 km) and Billy Graham Library is within 16 miles (25 km).
18-hole golf course
A golf course, a full-service spa, and 3 indoor pools are all featured at this smoke-free resort. Traveling on business? Take advantage of the 29 conference rooms, 24-hour business center, and free valet parking. Enjoy the 4 outdoor tennis courts and perks like free self parking and free WiFi.
Free Internet, soaking tubs
Boasting deep soaking bathtubs, the 244 guestrooms also offer free WiFi and pillowtop beds. LED TVs come with cable channels, and other amenities include free wired Internet and 24-hour room service.
Sep 3, 2019 by The Ballantyne
Thank you for the review! We hope you have another chance to stay with us in the future!
Aug 26, 2019 by Director of Rooms
Dear Guest, thank you for choosing us and for sharing your views with fellow travelers. It's delightful to know that you thoroughly enjoyed your stay at The Ballantyne, A Luxury Collection Hotel, Charlotte. We strive to make every guest feel at home, so it is great to see that we accomplished that goal. Thank you for your comments. We look forward to welcoming you back soon. Schuyler Clark, Director of Rooms
Apr 8, 2019 by General Manager
Dear Guest, thank you for choosing our hotel. We were disheartened to see the rating and sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Raj Radke, General Manager
Aug 7, 2018 by Hotel Management
We thank you for taking the time to share this feedback with us. Please accept our sincere apologies that you were not made aware of our property undergoing renovations while booking. We hope that you would consider staying with us in the future after the completion of our renovations.
The Ballantyne, A Luxury Collection Hotel, Charlotte offers its guests a full-service spa, a golf course, and 3 indoor swimming pools. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this resort measures 6230 square feet (579 square meters) and includes a conference center. An outdoor pool, a 24-hour health club, and a spa tub are also featured at the business-friendly The Ballantyne, A Luxury Collection Hotel, Charlotte. Self parking and valet parking are free. A complete renovation of The Ballantyne, A Luxury Collection Hotel, Charlotte was completed in September 2018. This 4-star Charlotte resort is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Free self parking , Free valet parking
The Ballantyne, A Luxury Collection Hotel, Charlotte offers 244 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets and premium bedding. 55-inch LED televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Charlotte resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 1:00 PM.
Gallery Restaurant - Overlooking the golf course and garden, this restaurant specializes in American cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
The Ryal - Overlooking the golf course and garden, this lobby lounge specializes in American cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Outdoor Pool Bar - Onsite bar. Open select days.
Late night fare is available from 24-hour room service.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including outdoor tennis courts, a 24-hour health club, and complimentary bicycles. 3 indoor swimming pools are on site along with an outdoor pool. Other recreational amenities include a spa tub, a sauna, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The Spa at Ballantyne has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.