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"Conveniently located to shopping, restaurants & sporting events. Staff very friendly. " More

By a verified traveler on Fri 27 Oct 2023

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Hotel Description

3-star hotel near Spectrum Center

Uptown Charlotte stay

A stay at this Uptown Charlotte hotel places you steps from Spectrum Center and within a 10-minute walk of Charlotte Convention Center. Queen City Quarter and Bank of America Corporate Center are also within half a mile (1 km).

Free breakfast

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the gym and free self-serve breakfast each morning.

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max
$158* Per night/room Mar 25 - Mar 26

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed with Sofa bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

HYATT house Charlotte/Center City ratings based on 25 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for HYATT house Charlotte/Center City

Everyone (14) Couples (8) Family (2)
1 out of 5
Bad part of town rats outside the hotel one of the reasons we chose this hotel was because they had an inside restaurant and bar but they informed us it was closed for several days. That really made me mad cause after driving all day I just wanted to get something to eat and go to bed and now we had to find someplace to eat out. Plus seeing the rats outside really tore it

Posted by on Jan 1, 2024

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5 out of 5

Posted by on Dec 2, 2023

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4 out of 5

Posted by on Nov 21, 2023

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5 out of 5

Posted by on Nov 19, 2023

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1 out of 5
The toilet and shower were dirty. There was food on the carpet around the bed. The mattress was so sagging we had to take the fold out bed mattress and put it on the floor to sleep. Very disappointed for a hotel with this quality level supposedly.

Posted by on Nov 8, 2023

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5 out of 5
Conveniently located to shopping, restaurants & sporting events. Staff very friendly.

Posted by on Oct 27, 2023

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Comment from Hotel Management

Oct 29, 2023 by Hyatt House Charlotte

Thank You for the 5/5 feedback. We hope you come back to see us very soon.

5 out of 5

Posted by on Oct 26, 2023

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4 out of 5

Posted by on Oct 22, 2023

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Comment from Hotel Management

Oct 27, 2023 by Hyatt House Charlotte

Thank you for the 4/5 feedback. We are glad you enjoyed your stay here in the Queen City and look forward to your next visit. Please let us know how we can make this a 5/5.

2 out of 5
I was really excited about the location soo close to the venue we have a concert at Walking distance that was awesome ..but let me tell you something about the cleanliness of our room the pillows have a horrible smell you can tell the pillows cases weren’t chance at all you can smell the nasty sweat from someone else Soo the first night I was sleeping with disgust with my daughters The next day I ask the housekeeper to change them and she end up being the manager but when I told her about the issue she was like ok Nasty housekeeping service

Posted by on Oct 12, 2023

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Comment from Hotel Management

Oct 21, 2023 by Hyatt House Charlotte

Thank You for the feedback. We apologize for inconvenience you may have experienced. Please let us know when you come back and we will make sure is VIP'd before you check in.

4 out of 5

Posted by on Jun 16, 2023

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Comment from Hotel Management

Jul 7, 2023 by Hyatt House Charlotte

Thank You for the 4/5 feedback. Please let us know how we can make it a 5/5

About the HYATT house Charlotte/Center City

Location 435 E Trade Street, Charlotte, NC 28202

Property Features

HYATT house Charlotte/Center City offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 2183 square feet (203 square meters) and includes conference space. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly HYATT house Charlotte/Center City. Parking is available for a fee. This 3-star Charlotte hotel is smoke free.

  • 1 building
  • 163 guestrooms or units
  • 17 levels
  • Meeting rooms
  • 2183 sq ft of conference space
  • 203 sq m of conference space
  • Built in 2010
  • Breakfast available (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Charlotte Station (3 km / 1.9 mi)
  • Metro station: CTC - Arena Tram Stop (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

HYATT house Charlotte/Center City offers 163 accommodations with iPod docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Pillowtop beds
  • IPod dock
  • HD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Desk chair

Food & Drink

Guests are served free self-serve breakfast daily from 7:00 AM to 10:00 AM.

HYATT house Charlotte/Center City has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

This property does not offer self-parking. Valet parking is available for a surcharge.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Pets cannot be left unattended
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 17
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Children stay free
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HYATT house
  • HYATT house Charlotte/Center City
  • HYATT house Hotel Charlotte/Center City
  • HYATT house Charlotte/Center City Hotel
  • HYATT house Charlotte/Center Hotel
  • HYATT house Charlotte/Center
  • HYATT house CharlotteCenter
  • HYATT house Charlotte/Center City Hotel
  • HYATT house Charlotte/Center City Charlotte
  • HYATT house Charlotte/Center City Hotel Charlotte

You should know

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.