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HYATT house Charlotte/Center City

3-star property
435 E Trade Street, Charlotte, NC 1-855-201-7819
4.1 out of 5
Very good!
See all 21 travelocity Reviews

"The hotel is located in a great area - which I felt was safe, easy access to restaurants. The staff was great- friendly and provided good information ... " More

By a verified traveler on Mon 02 Jan 2023

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Hotel Description

3-star hotel near Spectrum Center

Charlotte Center City stay

A stay at this Charlotte Center City hotel places you within half a mile (1 km) of Spectrum Center and 2 miles (3 km) of Bank of America Stadium. Charlotte Bobcats Arena and EpiCentre are also within half a mile (1 km).

Free breakfast

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the gym and free self-serve breakfast each morning.

Studio, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$147* Per night/room Feb 16 - Feb 17

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed with Sofa bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

HYATT house Charlotte/Center City ratings based on 21 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for HYATT house Charlotte/Center City

Everyone (10) Couples (6) Family (2)
5 out of 5
The hotel is located in a great area - which I felt was safe, easy access to restaurants. The staff was great- friendly and provided good information. The breakfast was delicious - with COVID still running rapid, that area was spacious. I will be staying here again when I return to CLT.

Posted by , from VIRGINIA BEACH on Jan 2, 2023

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5 out of 5
I

Posted by on Jan 1, 2023

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4 out of 5
Great location. Terrific staff. Some delay in check in due to events and staff shortage. Handled very well by staff.

Posted by on Aug 28, 2022

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4 out of 5

Posted by on Jul 11, 2022

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5 out of 5
This hotel was perfect for me. Clean, spacious, and all the employees were very kind. I'll be back!

Posted by on Jun 27, 2022

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5 out of 5

Posted by on Apr 27, 2022

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5 out of 5
food and beverage were AA I will be back.

Posted by on Apr 6, 2022

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1 out of 5
Food was awful and expensive. Did not get the room price Travelocity offered.

Posted by , from Summerville on Feb 12, 2022

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Comment from Hotel Management

Feb 24, 2022 by HH Charlotte

We are sorry you did not care for our food. The hotel did not change your rate however, you were charged exactly as it came through from Travelocity. Please reach out to them if you feel there was an error.

2 out of 5
I felt so bad for the employees I encountered at check-in. Apparently only a few people showed up for work that day. I had to wait 30 minutes to drop my car off at valet. Then I had to wait two hours to get a room. We weren’t able to walk around the area or have dinner before our concert. The staff was friendly though.

Posted by on Feb 9, 2022

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5 out of 5
Staff was amazing!!! Jasmin at Valet was friendly, helpful and professional

Posted by on Dec 15, 2021

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About the HYATT house Charlotte/Center City

Location 435 E Trade Street, Charlotte, NC 28202

Property Features

HYATT house Charlotte/Center City offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 2183 square feet (203 square meters) and includes conference space. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly HYATT house Charlotte/Center City. Parking is available for a fee. This 3-star Charlotte hotel is smoke free.

  • 1 building
  • 163 guestrooms or units
  • 17 levels
  • 2183 sq ft of conference space
  • 203 sq m of conference space
  • Built in 2010
  • Breakfast available (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Charlotte Station (3 km / 1.9 mi)
  • Metro station: Charlotte Transportation Center Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

HYATT house Charlotte/Center City offers 163 accommodations with iPod docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Pillowtop beds
  • IPod dock
  • HD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Desk chair

Food & Drink

Guests are served free self-serve breakfast daily.

HYATT house Charlotte/Center City has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per week
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

This property does not offer self-parking. Valet parking is available for a surcharge.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 33 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HYATT house
  • HYATT house Charlotte/Center City
  • HYATT house Hotel Charlotte/Center City
  • HYATT house Charlotte/Center City Hotel
  • HYATT house Charlotte/Center Hotel
  • HYATT house Charlotte/Center
  • HYATT house CharlotteCenter
  • HYATT house Charlotte/Center City Hotel
  • HYATT house Charlotte/Center City Charlotte
  • HYATT house Charlotte/Center City Hotel Charlotte

You should know

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.