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Sheraton Charlotte Hotel

4.0 star property
Hotel near Charlotte Convention Center, connected to the convention center in Charlotte

Choose dates to view prices

Photo gallery for Sheraton Charlotte Hotel

Rooftop terrace
Point of interest
View from room
Daily cooked-to-order breakfast for a fee
Meeting facility
Reviews
8.2

Very good

Popular amenities

  • Pet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Pool
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
  • Restaurant

Check out the area

Map
555 South McDowell Street, South Tower, Charlotte, NC, 28204
  • Popular LocationCharlotte Convention Center10 min walk
  • Popular LocationSpectrum Center13 min walk
  • Popular LocationBank of America Stadium20 min walk
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)11 min drive

Room options

View all photos for Club Room, 1 King Bed, City View

1 bedroom, in-room safe, desk, blackout drapes

Club Room, 1 King Bed, City View

  • 321 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, City View

1 bedroom, in-room safe, desk, blackout drapes

Club Room, 2 Double Beds, City View

  • 321 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Club Room, 1 King Bed

  • 321 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

1 bedroom, in-room safe, desk, blackout drapes

Club Room, 2 Double Beds

  • 321 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Corner

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Corner

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Corner

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 2 Double Beds, Corner

  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, City View

  • 321 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Double Beds, City View

  • 321 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Traditional Room, 1 King Bed

  • 321 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

1 bedroom, in-room safe, desk, blackout drapes

Traditional Room, 2 Double Beds

  • 321 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, blackout drapes

Club Suite, 1 Bedroom

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Corner

Junior Suite, 1 King Bed, Corner | Living area | LCD TV

Junior Suite, 1 King Bed, Corner

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 321 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Le Meridien Charlotte
Pool
Pet friendly
Free WiFi
Restaurant
4.0 out of 5, Very Good, (1004)
The price is $135
per night
$156 total
includes taxes & fees
May 27 - May 28
Le Meridien Charlotte

About the neighborhood

Charlotte

Uptown Charlotte stay.Within a 15-minute walk of this Uptown Charlotte hotel, you'll find Charlotte Convention Center and Spectrum Center. Bank of America Stadium and Fillmore Charlotte are also within 3 miles (5 km).

What's nearby

  • NASCAR Hall of Fame - 9 min walk
  • Charlotte Convention Center - 10 min walk
  • Spectrum Center - 13 min walk
  • Bank of America Stadium - 20 min walk
  • Fillmore Charlotte - 5 min drive

Getting around

  • Charlotte Station - 8 min drive
  • McDowell Street Tram Stop - 8 min walk
  • Charlotte-Douglas Intl. Airport (CLT) - 11 min drive

Restaurants

  • Metropolitan - 10 min walk
  • Burger King - 14 min walk
  • Wendy's - 8 min walk
  • Buffalo Wild Wings - 9 min walk
  • Midnight Diner - 13 min walk

About this property

Sheraton Charlotte Hotel

Hotel near Charlotte Convention Center, connected to the convention center in Charlotte
Sheraton Charlotte Hotel offers its guests a seasonal outdoor pool, an indoor pool, and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 29 meeting rooms. Event space at this hotel measures 68195 square feet (6335 square meters) and includes a conference center. A rooftop terrace, a vending machine, and multilingual staff are also featured at the business-friendly Sheraton Charlotte Hotel. For a fee, parking is available.

This Charlotte hotel is smoke free.

  • 305 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 68195 sq ft of conference space
  • 6335 sq m of conference space
  • Terrace on the roof
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Sheraton Charlotte Hotel offers 305 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Free crib
  • Indoor pool
  • Mini-fridge
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Area shuttle
  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 35 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 8 to 18 for adults and USD 8 to 18 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8.00–18.00 for adults, and USD 8.00–18.00 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 35 per night
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • The seasonal pool will open May 29 and close September 06.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlotte Sheraton Hotel
Sheraton Charlotte
Sheraton Charlotte Hotel
Sheraton Hotel Charlotte
Sheraton Charlotte Hotel Hotel
Sheraton Charlotte Hotel Charlotte
Sheraton Charlotte Hotel Hotel Charlotte

Frequently asked questions

How close is Sheraton Charlotte Hotel to the airport?

Sheraton Charlotte Hotel is 7.3 mi (11-min drive) away from the Charlotte-Douglas Intl. Airport (CLT) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Charlotte Hotel?

As of May 13, 2024, prices found for a 1-night stay for 2 adults at Sheraton Charlotte Hotel on May 19, 2024 start from $135.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Charlotte Hotel have an airport shuttle?

Airport shuttle services are not available at Sheraton Charlotte Hotel.

Does Sheraton Charlotte Hotel offer free breakfast?

Free breakfast isn’t offered at Sheraton Charlotte Hotel, but cooked-to-order breakfast is offered for a fee of between USD 8.00 and 18.00 for adults, USD 8.00 and 18.00 for children.

Is there a casino at Sheraton Charlotte Hotel?

No, there is no casino at this hotel.

What time is check-in at Sheraton Charlotte Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Sheraton Charlotte Hotel?

Free parking is not available at this hotel. Self parking is available for USD 25 per night, and valet parking for USD 35 per night.

Does Sheraton Charlotte Hotel have a pool?

Sheraton Charlotte Hotel features an indoor pool and a seasonal outdoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Sheraton Charlotte Hotel have a restaurant?

There are 2 onsite restaurants, offering options like American cuisine and a poolside location.

Does Sheraton Charlotte Hotel have a spa?

There are no spa services available at this hotel.

How close is Sheraton Charlotte Hotel to downtown Charlotte?

Sheraton Charlotte Hotel is 0.7 mi away from Charlotte.

Sheraton Charlotte Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 556 out of 1054 reviews" "
Rating 8 - Good. 206 out of 1054 reviews" "
Rating 6 - Okay. 118 out of 1054 reviews" "
Rating 4 - Poor. 99 out of 1054 reviews" "
Rating 2 - Terrible. 75 out of 1054 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Felicia

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room 419 was old and carpet was dirty bathroom was dirty they need to redo tub area will never box this hotel again
Stayed 2 nights in May 2024

10/10 Excellent

Shanecua

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was easy, the place is clean, and staff are very helpful!!
Stayed 1 night in Mar 2024

10/10 Excellent

STEVE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived early on the day of my reservation, and they accompanied me with a room right away. Staff was friendly and cordial.
Stayed 1 night in Feb 2024

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the views were amazing! The customer service that was given from the beginning to end was truly great! Will definitely book again with this hotel

4/10 Poor

Elijah

Stayed 1 night in Feb 2024

8/10 Good

Jarmal

Good
Stayed 2 nights in Feb 2024

4/10 Poor

Karana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uncomfortable stay @ Sheraton
I had a horrible experience at the Sheraton NC, the smell of the hall ways were of old ancient building. The hot water was stupid to put on medium heat, it’s either well hot or ice water cold. The bed is very uncomfortable gave me a backache. Also I got to the hotel @ 12:30/1 am due to flight delayed and they charged me for the night I didn’t stay, when booking close @ 0000.
Stayed 2 nights in Feb 2024

10/10 Excellent

Alisa

Liked: Cleanliness
Stayed 2 nights in Dec 2023

6/10 Okay

Stephanie

Traveled with family
Stayed 2 nights in Feb 2024

8/10 Good

Caleb

Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Feb 2024