City center retreat
Within a 15-minute walk of this Charlotte Center City hotel, you'll find Charlotte Convention Center and Spectrum Center. Bank of America Stadium and Fillmore Charlotte are also within 3 miles (5 km).
This smoke-free hotel includes 2 restaurants, an indoor pool, and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. You'll appreciate the seasonal outdoor pool, bar/lounge, and rooftop terrace.
Aug 1, 2023 by Hotelmgmt
Thank you for your perfect rating of the Sheraton Charlotte Hotel! We are glad you enjoyed your stay, but we do apologize for any inconvenience you experienced with parking. Our team will discuss your feedback, and we hope for the opportunity to host you again soon!
Apr 1, 2023 by Hotelmgmt
We’re glad you enjoyed staying with us, Bruce! It was a pleasure welcoming you to the Sheraton Charlotte Hotel and we appreciate you taking a moment to highlight our caring service and commitment to cleanliness. We look forward to creating another five-star experience for you soon!
Mar 6, 2023 by Hotelmgmt
Pamela, we never take a perfect score for granted and we’re pleased to find that your lasting impressions of us are so high. Thank you for calling our hotel "home" during your recent visit and we hope to welcome you back through our doors in the future.
Dec 31, 2022 by HotelMgmt
Thank you for your compliments, Luis. We hope you can return soon and enjoy more of our comforts and amenities here at Sheraton Charlotte Hotel! See you then!
Dec 10, 2022 by Hotelmgmt
We regret to read our rates did not suit your preferences. We will be sure to share this internally. We also regret you endured any disruptions in your room. We follow a strict protocol and assure you this will be investigated and resolved promptly. We will share your helpful feedback with our team so that our attention to detail does not fall short again. Thank you.
Nov 19, 2022 by Hotelmgmt
David, thank you for choosing to stay with us at the Sheraton Charlotte Hotel! We couldn't be happier to know that our luxurious accommodations and convenient location made your visit to the area so memorable. We appreciate your input on our parking fee and we hope you'll return soon for another five-star getaway!
Sheraton Charlotte Hotel offers its guests a seasonal outdoor pool, an indoor pool, and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and 29 meeting rooms. Event space at this hotel measures 68195 square feet (6335 square meters) and includes a conference center. A rooftop terrace, a vending machine, and multilingual staff are also featured at the business-friendly Sheraton Charlotte Hotel. For a fee, parking is available. This 4-star Charlotte hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless
Self parking (surcharge) , Valet parking (surcharge)
Sheraton Charlotte Hotel offers 305 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 11:00 AM.
Social Bar & Kitchen - This restaurant specializes in American cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.
Craft City - This poolside bistro serves lunch only. Guests can enjoy drinks at the bar. Open select days.
Cloud Bar by David Burke - This rooftop bar serves dinner only. Open select days.
Red Salt by David Burke - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.