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4.5 out of 5

"The restaurant menu is limited and the food was not very good. Most motels are offering a free breakfast. " More

By a verified traveler on Thu 21 Sep 2023

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Hotel Description

Enjoy the indoor pool at this 4-star Calgary hotel

Near the airport

Within 6 miles (10 km) of this hotel, you'll find Speeders Indoor Prokarts and Country Hills Golf Club. Deerfoot Mall and Youthlink Calgary: The Calgary Police Interpretive Centre are also within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the gym and perks like free self parking.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$100* Per night/room Oct 29 - Oct 30

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Business Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel 11 by Sonesta ratings based on 17 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel 11 by Sonesta

Everyone (8) Couples (3) Family (4)
4 out of 5
The restaurant menu is limited and the food was not very good. Most motels are offering a free breakfast.

Posted by on Sep 21, 2023

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Comment from Hotel Management

Sep 24, 2023 by Pauline C.

Our goal is to give great service and remarkable experience, Douglas. I am sorry that we weren't able to meet your expectations. As it turns out, we are constantly upgrading our restaurant menu, which includes a wide variety of appetizers, main courses, sides, and desserts, as well as vegetarian and gluten-free options. We have different dinner specials every day; we wish we had heard about your suggestions during your stay so we could address them to our Executive Chef. Also, because we are a full-service hotel, breakfast is not included, although the restaurant is open for both in-house and walk-in customers. I hope this information helps and looking forward to better serve you in the future. Cheers!

4 out of 5

Posted by , from Santa Barbara on Sep 13, 2023

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Comment from Hotel Management

Oct 4, 2023 by Pauline C.

.Thank you for taking the time to leave us a great feedback, Robert. It is a pleasure to be your choice of hotel and we are delighted that you enjoyed your stay. I look forward to better serve you in the future. Cheers!

5 out of 5
Quick check in! Wonderful customer service! Beautiful clean rooms.

Posted by on Jul 31, 2023

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Comment from Hotel Management

Jul 31, 2023 by Pauline C.

Thank you for the awesome feedback, Deborah. It is a pleasure to be your choice of hotel and we are delighted that you had a great stay. Looking forward to your next visit to Calgary. Cheers!

5 out of 5
All staff were friendly and helpful from cleaners, shuttle driver, reception, and dinning.

Posted by on Jul 9, 2023

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Comment from Hotel Management

Jul 9, 2023 by Pauline C.

Thank you for the awesome feedback, Carol. It is a pleasure to be your choice of hotel and we are delighted that you enjoyed your stay and appreciate our team. Looking forward to your next visit to Calgary. Cheers!

5 out of 5

Posted by , from siuwanee on Jun 17, 2023

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Comment from Hotel Management

Jul 7, 2023 by Pauline. C

Thank you for taking the time to share your awesome feedback, Penni. It is a pleasure to be your choice of hotel and we are delighted that you enjoyed your stay. Looking forward to your next visit to Calgary. Cheers!

2 out of 5
Great hotel with the exception of really rude staff. Stay somewhere else it’s not worth having to deal with while your traveling.

Posted by on Jun 11, 2023

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Comment from Hotel Management

Jun 12, 2023 by Pauline C.

We appreciate you sharing your concern and experience here at Hotel 11, Salene. We're glad that you found our hotel to be great. As it turns out, our team is known for its friendliness and it is very concerning that you felt that way. I will investigate and discuss this concern with the whole team to see what went wrong to prevent future occurrences. We hope you can give us another chance to better serve you in the future. Take care and safe travels!

5 out of 5

Posted by on Jun 5, 2023

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Comment from Hotel Management

Jun 25, 2023 by Pauline C.

Thank you for taking the time to share your awesome feedback, Michael. It is a pleasure to be your choice of hotel and we are delighted that you enjoyed your stay. Looking forward to your next visit to Calgary. Cheers!

4 out of 5

Posted by on Jan 3, 2023

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Comment from Hotel Management

Mar 9, 2023 by Pauline C.

Thank you for the wonderful feedback, Marlene. We're glad you enjoyed your stay here at Wyndham Garden. If there is anything else we could have done to make your stay even better, please do not hesitate to let us know. We look forward to your next visit to Calgary. Have a lovely week and safe travels!

5 out of 5
Travel for business. Stopped one night at the hotel. Very good conditions - near the airport (5 min driving distance), shuttle available, excellent breakfast (not included in room price though). Clean and comfortable room. Very friendly and polite and helpful help desk people. I’ll definitely stay here again when with business in Calgary.

Posted by on Nov 13, 2022

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Comment from Hotel Management

Nov 14, 2022 by Pauline. C

Thank you for your excellent feedback. It is a pleasure to be your choice of hotel, and we are delighted you enjoyed your stay with us. Looking forward to your next visit to Calgary. Have a lovely week and safe travels!

4 out of 5
Airport ahuttle times not flexible. 5 people including me took taxis instead. Also very limited movie channels

Posted by , from Ajax on Sep 23, 2022

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Comment from Hotel Management

Sep 26, 2022 by Pauline C.

We appreciate you sharing your experience, Raymond. As it turns out, the courtesy shuttle runs every hour on the hour, but if it is full, we are making another half-hour trip. We also provide pick-up and drop-off services from several hangars. With regard to the movies, there is a variety of selections there however you just need to encode your credit card details for renting the movie. I hope this information helps and we look forward to better serving you in the future. Cheers!

About the Wyndham Garden Calgary Airport

Location 11 Freeport Cres NE, Calgary, AB T3J 0T4

Property Features

Hotel 11 by Sonesta offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a 24-hour business center and 3 meeting rooms. Event space at this hotel measures 3700 square feet (344 square meters) and includes conference space. A library, a vending machine, and an arcade/game room are also featured at the business-friendly Hotel 11 by Sonesta. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. This 4-star Calgary hotel is smoke free.

  • 156 guestrooms or units
  • 5 levels
  • 3700 sq ft of conference space
  • 344 sq m of conference space
  • Built in 2015
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Game room or arcade
  • Library
  • Convenience store
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Hotel 11 by Sonesta offers 156 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.

Hotel 11 by Sonesta has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Casino nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • UnionPay
  • Guest education on local ecosystems and culture
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 17
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 7.95–17.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wyndham Garden Calgary Airport Hotel
  • Wyndham Garden Calgary Airport
  • Hotel 11 by Sonesta Hotel
  • Hotel 11 by Sonesta Calgary
  • Wyndham Garden Calgary Airport
  • Hotel 11 by Sonesta Hotel Calgary

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.