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4.4 out of 5

"Friendly staff. Nice building from the inside it seems like it has been recently renovated " More

By a verified traveler on Mon 17 Aug 2020

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Hotel Description

Family-friendly 4-star hotel near Calgary Zoo

Near the airport

Within 6 miles (10 km) of this hotel, you'll find Calgary Zoo and Scotiabank Saddledome. Calgary Tower and Stampede Park are also within 6 miles (10 km).

Family-friendly fun

This hotel features an indoor pool and a gym. There's fun for all ages with a children's pool and a waterslide. Relax with a drink at the bar/lounge and enjoy perks like free self parking and free WiFi.

Free Internet, comfy beds

Featuring conveniences like refrigerators and coffee/tea makers, the 305 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Pillowtop beds, iPod docks, and 24-hour room service are also available.

1 King bed, Non smoking, (No Waterpark Access)

Bed Count 1 King Bed Maximum Occupancy 5 Max
$104* Per night/room Jan 21 - Jan 22

Room, 2 Queen Beds, Non Smoking (Waterpark Access)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

1 Queen Bed, Non Smoking (Waterpark Access)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking (No Waterpark Access)

Bed Count 1 King Bed Maximum Occupancy 2 Max

1King Bed , Non Smoking (Waterpark Access)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Sheraton Cavalier Calgary Hotel ratings based on 8 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Cavalier Calgary Hotel

Everyone (4) Family (4)
5 out of 5

Posted by on Dec 22, 2019

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5 out of 5
Awesome place and amazing staff! Room supsr clean and the pool area is phenomenal

Posted by on Aug 2, 2019

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4 out of 5
I would recommend staying here for a night after flying in or before flying out, but would not stay here for more than a night. It’s too far from everything.

Posted by on Jul 6, 2019

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4 out of 5

Fun Hotel Pool for Kids

Pros: Water slides
Cons: Building maintenance. Had issues with the room cooling system and had to move to another room.
Location: The hotel is about a 15 minute drive to the Calgary Zoo and to TelusSpark Science Center.
Stayed for 2 nights. The kids really enjoyed the waterslides and pool each evening. There were some maintenance issues with our room but the hotel staff had excellent customer service when solving the issues for us. The beds were very comfortable. The room was very quiet with no sound coming from the next room or the hallway. The breakfast buffet was delicious and came with numerous choices to please everyone in our group, adults and kids. Buy the breakfast plan when reserving your room. Doing this saved us money.

Posted by , from Kalispell, MT on Jun 30, 2017

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5 out of 5
Friendly staff. Nice building from the inside it seems like it has been recently renovated

Posted by , from Kelowna on Aug 17, 2020

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2 out of 5
I loved the water slides. It was perfect for the kids. I was surprised and disappointed that there was not a microwave in the room, there was no continental breakfast and when we went to shower prior to checkout, there was absolutely no hot water! It wasn’t even warm, only ice cold!

Posted by on Feb 17, 2020

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5 out of 5
More signs for inside the hotel for location of pool and restaurants.

Posted by on Apr 1, 2019

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5 out of 5
This is an excellent hotel. The staff are outstanding at customer service. They are pleasant, friendly and make you feel very welcome. The rooms were clean and the beds very comfortable. The restaurants are also top notch and it's nice to have them right in the hotel, The swimming pool was clean and it was nice to have an area where you could get food and drinks. The decor in the hotel was beautiful. My family and I were very pleased with the hotel and would definitely come back again.

Posted by on Mar 25, 2019

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About the Sheraton Cavalier Calgary Hotel

Location 2620 32 Ave NE, Calgary, AB T1Y 6B8

Renovations + Closures

The following facilities or services will be unavailable from January 10 2022 to January 14 2022 (dates subject to change):

  • Swimming pool

Property Features

Sheraton Cavalier Calgary Hotel offers its guests a children's pool, an indoor pool, a waterslide, and a fitness center. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 12064 square feet (1121 square meters) and includes conference space. The family-friendly Sheraton Cavalier Calgary Hotel also features gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. Self parking is free. This 4-star Calgary hotel is smoke free.

  • 305 guestrooms or units
  • 8 levels
  • 12064 sq ft of conference space
  • 1121 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Waterslide
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Sheraton Cavalier Calgary Hotel offers 305 accommodations with iPod docking stations and safes. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards.

  • Pillowtop beds
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

24-hour room service is available.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.

  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, guests aged 12 and older must provide proof of COVID-19 vaccination or proof of a negative test for COVID-19 (issued within 72 hours before arrival to access the property's public areas, including the restaurant, bar, pool, and spa facilities.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.

Pet Policy

  • Pets: CAD 25 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 12 and CAD 20 per person (approximately)
  • Covered extended parking fee: CAD 35.00 per week
  • Pet fee: CAD 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Calgary Sheraton
  • Calgary Sheraton Cavalier
  • Cavalier Calgary
  • Cavalier Sheraton Calgary
  • Sheraton Calgary
  • Sheraton Calgary Cavalier
  • Sheraton Cavalier
  • Sheraton Cavalier Calgary
  • Sheraton Cavalier Hotel
  • Sheraton Cavalier Hotel Calgary
  • Sheraton Cavalier Calgary Hotel
  • Sheraton Cavalier Calgary
  • Sheraton Cavalier Calgary Hotel Hotel
  • Sheraton Cavalier Calgary Hotel Calgary
  • Sheraton Cavalier Calgary Hotel Hotel Calgary

You should know

  • Pool access available from 4:00 PM to 9:30 PM.
  • Up to 3 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.