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4.6 out of 5

"They shut the hot water between 11pm and 4am with no credit or action to compensate for this lack of comfort. I would have expected a discount or comp ... " More

By a verified traveler on Tue 03 Dec 2019

Hotel Description

4-star hotel near Calgary Tower, connected to a shopping center

City center retreat

Your stay at this Downtown Calgary hotel places you within 2 miles (3 km) of Calgary Tower and Stampede Park. Scotiabank Saddledome and Calgary Telus Convention Centre are also within 2 miles (3 km).

Business services

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. You'll appreciate the spa tub, bar/lounge, and convenience store.

Comfy beds, WiFi

The 323 guestrooms feature thoughtful touches like pillow menus and bathrobes, while living rooms and microwaves offer the conveniences of home. Flat-screen TVs come with digital channels, and other amenities include WiFi and Select Comfort beds.

Deluxe Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 Bedroom, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Club Suite, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Traditional Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Suites Calgary Eau Claire ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Suites Calgary Eau Claire

Everyone (3) Family (1)
4 out of 5
They shut the hot water between 11pm and 4am with no credit or action to compensate for this lack of comfort. I would have expected a discount or complementary upgrade if avail or at least a treat to show their support.

Posted by on Dec 3, 2019

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5 out of 5

Posted by on Jul 23, 2019

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4 out of 5

Nice Calgary Hotel

Pros: Nice accommodations.
Cons: More information given to staff about valet parking/retrieval of car. Wait for vehicle was long at time.
Location: Take a short drive to the Calgary Olympic Park.
Very nice hotel in downtown Calgary. Very clean room and friendly staff.

Posted by , from Tucson, AZ on Jul 30, 2018

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5 out of 5
The staff was super attentive and really in tune with what I needed before I even asked. Loved my stay!

Posted by on Jul 14, 2019

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5 out of 5
We were able to get early checkin , which was great for our stay

Posted by on May 19, 2019

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About the Sheraton Suites Calgary Eau Claire

Location 255 Barclay Parade SW, Calgary, AB T2P 5C2

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Spa tub

Property Features

As a guest of Sheraton Suites Calgary Eau Claire, you'll find an indoor pool, a waterslide, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 11840 square feet (1100 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Suites Calgary Eau Claire. Parking is available for a fee. This 4-star Calgary hotel is smoke free.

  • 323 guestrooms or units
  • 15 levels
  • 11840 sq ft of conference space
  • 1100 sq m of conference space
  • Built in 1998
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Waterslide
  • Number of living rooms
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator (on request)
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Calgary Intl. Airport (YYC) (19.6 km / 12.2 mi)
  • Metro station: 4th Street SW Station (0.7 km / 0.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Sheraton Suites Calgary Eau Claire offers 323 accommodations with minibars and safes. Accommodations offer separate living rooms and include sofa beds. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Calgary hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Separate bedroom
  • Living room
  • Select Comfort beds
  • Pull-out sofa bed
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.

Flower & Wolf - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Late night fare is available from 24-hour room service.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Weight limit: 40 lbs
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer and masks are required in public areas.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: CAD 25.00 per person (approximately)
  • Fee for in-room wireless Internet: CAD 12.60 per day (rates may vary)
  • Fee for in-room wired Internet: CAD 12.60 per day (rates may vary)
  • Valet parking fee: CAD 29 per night (in/out privileges)
  • Late check-out fee: CAD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Calgary Sheraton Eau Claire
  • Calgary Sheraton Suites
  • Eau Claire Sheraton
  • Eau Claire Sheraton Calgary
  • Sheraton Eau Claire Calgary
  • Sheraton Suites Calgary Eau Claire
  • Sheraton Suites Eau Claire
  • Sheraton Suites Eau Claire Calgary
  • Sheraton Suites Eau Claire Hotel
  • Sheraton Suites Eau Claire Hotel Calgary
  • Sheraton Hotel Calgary Eau Claire
  • Sheraton Suites Calgary Eau Claire Hotel Calgary
  • Sheraton Suites Calgary Eau Claire Hotel
  • Sheraton Calgary
  • Calgary Sheraton
  • Sheraton Suites Calgary Eau Claire Hotel
  • Sheraton Suites Calgary Eau Claire Calgary
  • Sheraton Suites Calgary Eau Claire Hotel Calgary

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.