Close to the beach
A stay at this Bocagrande hotel places you steps from Plaza Bocagrande Commercial Center and within a 5-minute walk of Bocagrande Beach. Also, Hospital Naval de Cartagena is within half a mile (1 km) and Clock Tower is within 2 miles (3 km).
Full-service spa, dining
This Beaux Arts hotel features a full-service spa, 3 spa tubs, and a restaurant. Traveling on business? Take advantage of the 4 conference rooms, business center, and airport shuttle. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like free self parking and WiFi in public areas.
Free WiFi, luxe bedding
The 338 soundproofed guestrooms offer free WiFi and room service. Other amenities include sitting areas, premium bedding, and rainfall showerheads.
Aug 11, 2021 by Gerente de Servicio
Apreciado Huésped. Reciba un cordial Saludo, Agradecemos su comentario Esperamos recibirle pronto de regreso a nuestro hotel. Sinceramente, Roberto Castello Gerente de Servicio
Jul 29, 2021 by Operations Manager
Dear Guest, Receive a warm greeting, Thanks for your comments It is a pleasure to know that you have enjoyed your stay. We look forward to receive you back soon to our hotel. Sincerelly, Roberto Castello Operations Manager.
Jan 23, 2020 by Gerente de Servicio
Apreciado Huesped, Reciba un cordial saludo, Nos agradaría conversar directamente con usted y conocer la causa que origino su calificación. Agradecemos si nos contacta directamente. Estaremos atentos para recibir con gusto sus comentarios y sugerencias. Cordialmente Roberto Castello Gerente de Servicio
Jan 13, 2020 by gerente de servicio
Dear Guest Receive a warm greeting, We welcome your comments and suggestions. We apologize for any inconvenience caused. We would like to toalk to your about your stay in our hotel. Cordially, Roberto Castello Service Manager
May 3, 2019 by Gerente de Servicio
Apreciado Huesped Reciba un cordial saludo . Agradecemos y valoramos sus comentarios positivos respecto a nuestro servicio, nos complace saber que hemos cumplido sus expectativas. Esperamos tenerlo de regreso muy pronto a nuestro hotel. Roberto Castello Gerente de Servicio
Jan 21, 2019 by Gerente de Servicio
Dear Guest Yours sincerely. We appreciate and value your comments. We apologize for any inconvenience caused We hope to have you back very soon to our hotel. Thank you for sharing the lovely picture. Sincerely, Roberto Castello Service Manager
Jul 23, 2018 by Gerente de Servicio
Apreciada Willa, Reciba un cordial saludo . Agradecemos y valoramos sus comentarios. Nos complace saber que hemos cumplido con sus expectativas. Esperamos tenerle de regreso muy pronto a nuestro hotel. Cordialmente, Roberto Castello
Estelar Cartagena de Indias Hotel offers its guests a full-service spa, 3 spa tubs, an outdoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There's an onsite business center. There are 4 meeting rooms available. A children's pool, a fitness center, and a rooftop terrace are also featured at the business-friendly Estelar Cartagena de Indias Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This Beaux Arts Cartagena hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Estelar Cartagena de Indias Hotel offers 338 accommodations with safes and complimentary toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. This Cartagena hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
Restaurante Piso 12 - This theme restaurant serves breakfast, lunch, and dinner.
51SKYBAR - Onsite rooftop bar. Open daily.
Lobby Bar Piso 15 - Onsite bar. Open daily.
Room service (during limited hours) is available.
3 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sublime SPA. Services include massages. The spa is equipped with a sauna.
The spa is open select days.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of CovidClean (Safehotels - global expert).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.