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4.1 out of 5

"My family had a great stay at the Charleston WV location. The made to order breakfast was delicious and our room was spacious, comfortable and clean ... " More

By a verified traveler on Sun 24 Jul 2022

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Hotel Description

3.5-star hotel perfect for exploring Charleston

City center stay

At this hotel, you'll be steps from Charleston Town Center and within a 10-minute walk of Charleston Coliseum & Convention Center. Haddad Riverfront Park and Avampato Discovery Museum are also within half a mile (1 km).

Free breakfast

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the 24-hour gym and free continental breakfast.

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max
$127* Per night/room Oct 28 - Oct 29

Deluxe Suite, Corner (2 Double Beds with Sofa Bed)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Suite, Non Smoking (2 Double Beds with Sofa Bed)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Basic Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites Charleston ratings based on 16 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites Charleston

Everyone (7) Couples (1) Family (7)
4 out of 5
My family had a great stay at the Charleston WV location. The made to order breakfast was delicious and our room was spacious, comfortable and clean. Went to check in at 4:30 and our rooms were not available due to being full. Also, I would recommend all of the parking spots in the front be temporary for people checking in. It was difficult to get into the lot to check in.

Posted by on Jul 24, 2022

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Comment from Hotel Management

Jul 26, 2022 by GM

Dear Lisa, We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. Your feedback, which highlights our successes and areas for improvement, helps us to achieve that goal. We look forward to your return trip. Best, David Hicks General Manager

5 out of 5
Staff was extremely friendly and helpful! Love the amenities and location this property offers. Wish that the parking wasn’t so expensive though.

Posted by , from Charlotte on Feb 22, 2022

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Comment from Hotel Management

Feb 23, 2022 by GM

Dear KERRIE, Sincere thanks for taking the time to share your review. It’s encouraging to know that your visit was pleasant. Our goal is to provide comfort to all our guests who visit our hotel; your feedback allows us to monitor how we are doing. Thank you for acknowledging our staff. I’ll be certain to share your kind sentiments. Thank you again for your generous review. Best, David Hicks General Manager

5 out of 5
Love the atrium and lounge music (is: Thievery Corporation 👍). Great furniture selection and the suites are great!

Posted by on Apr 25, 2021

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Comment from Hotel Management

Apr 26, 2021 by GM

Dear Anonymous, Our staff makes sincere hospitality their priority; I’m glad you enjoyed our friendly associates, atrium, and accommodations. Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Joshua Rubio General Manager

4 out of 5

Posted by on Apr 18, 2021

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Comment from Hotel Management

Apr 28, 2021 by Meagan Hoover F&B Manager

Thank you for taking the time to let us know you enjoyed your stay. We look forward to seeing you again for a 5 star experience soon. Best, Meagan Hoover F&B Manager

4 out of 5
It was a nice location. The staff were nice and friendly.

Posted by on Mar 2, 2021

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Comment from Hotel Management

Mar 2, 2021 by Joshua Rubio

Thank you very much for your kind works and positive review. We look forward to the next opportunity your travels lead you back to our hotel.

4 out of 5

Posted by on Aug 1, 2020

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Comment from Hotel Management

Sep 29, 2020 by Joshua Rubio

Thank you very much rating us a 4 out of 5. We are grateful to have you stay with us and are thankful for your feedback.

5 out of 5

Posted by on Jun 19, 2020

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Comment from Hotel Management

Jul 14, 2020 by Management

Thank you for a great review!

2 out of 5
The hotel isn’t in the greatest shape. Our room is not up to my standards for cleanliness. The extra blanket was dirty and they had to bring us clean.

Posted by on Dec 1, 2019

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4 out of 5
The property is undergoing remodeling cutting off access to some areas. Parking in front of the hotel is tight and directions to the available parking garage can be confusion especially with the hotel surrounded by one way streets. Staff was polite and the property clean, but a small mix-up at check-in because they had us listed as registering through Expedia and therefore the incorrect credit card info.

Posted by on Jul 21, 2019

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2 out of 5
Additional fees for parking and pool was closed for renovations

Posted by on Jul 8, 2019

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About the Embassy Suites Charleston

Location 300 Court St, Charleston, WV 25301

Property Features

Embassy Suites Charleston offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served, and guests can also enjoy a free manager's reception. WiFi is free in public spaces. You'll find a business center on site. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Embassy Suites Charleston. An airport shuttle during limited hours is available for a fee. For a fee, parking is available. This 3.5-star Charleston hotel is smoke free.

  • 1 building
  • 253 guestrooms or units
  • 9 levels
  • Built in 1997
  • Continental breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Charleston Station (1.3 km / 0.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites Charleston offers 253 air-conditioned accommodations with video-game consoles and coffee/tea makers. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

  • Sitting area
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (once per stay)
  • Weekday newspapers (free)
  • Gaming console
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast. The hotel hosts a free manager's reception daily.

Embassy Suites Charleston has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Airport shuttle fee: USD 5.00 per person (one-way)
  • Airport shuttle fee per child: USD 5.00 (one-way), (from 5 to 10 years old)
  • Self parking fee: USD 15.00 per night
  • Nearby parking fee: USD 15.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Charleston Embassy Suites
  • Embassy Suites Charleston
  • Embassy Suites Hotel Charleston
  • Embassy Suites Historic Charleston Hotel Charleston
  • Embassy Suites Charleston Hotel
  • Embassy Suites Charleston Hotel
  • Embassy Suites Charleston Charleston
  • Embassy Suites Charleston Hotel Charleston

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.