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4.7 out of 5

"The property was very well kept, the staff was very pleasant and the room was extremely clean and well stocked. We had no problems at this location. " More

By a verified traveler on Sun 26 Nov 2023

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Hotel Description

Waynesville guestrooms with free WiFi

In Waynesville

Stay at this Waynesville hotel and you'll be within 2 miles (3 km) of Balsam Spa and 6 miles (10 km) of LoneBackpacker Gallery of World Photography. Smoky Mountain Jumphouse and Barber Orchard Fruitstand are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a picnic area, and luggage storage are also offered.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$86* Per night/room Apr 14 - Apr 15

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Smoky Mountain Inn ratings based on 20 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Smoky Mountain Inn

Everyone (8) Couples (2) Family (3)
5 out of 5
The property was very well kept, the staff was very pleasant and the room was extremely clean and well stocked. We had no problems at this location.

Posted by on Nov 26, 2023

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5 out of 5

Posted by on Jul 30, 2023

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5 out of 5

Posted by on Sep 8, 2022

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5 out of 5
I am somewhat of a hotel snob. I was pleasantly surprised with this hotel. It looks to have been recently refurbished. Our room was clean and modern. No lingering smells. I will definitely stay here again.

Posted by on Feb 22, 2022

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5 out of 5

Posted by on Feb 11, 2022

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5 out of 5
Staff members were extremely nice and helpful!

Posted by on Oct 10, 2021

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5 out of 5
Beautiful Mountain view. Friendly staff. Convenient location.

Posted by , from JOHNS ISLAND on Sep 17, 2021

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5 out of 5
Recently updated rooms. Great location, they have probably the nicest staff of any hotel I have ever stayed at, ever! Will stay here again and again!!

Posted by on Nov 4, 2019

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4 out of 5

Posted by on Jul 10, 2019

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5 out of 5
The one bad thing is, if you need an elevator to the second level, there isn't one. You have to park in the back, up the small hill. The problem is, when we were there, a motorcycle group was also there; they used all available parking spaces for their cars/trucks, their trailers (after unhitching them from the cars/trucks), and motorcycles. Having severe arthritis in both knees caused a lot of pain as my wife and I had to carry our luggage up the steps because we could not park on the upper level. The parking spaces are very tight.

Posted by on May 25, 2019

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About the Best Western Smoky Mountain Inn

Location 130 Shiloh Trl, Waynesville, NC 28786

Property Features

Best Western Smoky Mountain Inn offers its guests an outdoor pool and a fitness center. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served. The business-friendly Best Western Smoky Mountain Inn also features a vending machine, a picnic area, and complimentary newspapers in the lobby. Self parking is free. This Waynesville hotel is smoke free.

  • 58 guestrooms or units
  • Breakfast available (free)
  • Business center (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Smoky Mountain Inn offers 58 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

Guests are served free breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • No elevator (single level property)
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures

Hotel Names

  • BEST WESTERN Smoky Mountain
  • BEST WESTERN Smoky Mountain Inn
  • BEST WESTERN Smoky Mountain Inn Waynesville
  • BEST WESTERN Smoky Mountain Waynesville
  • Best Western Smoky Mountain Hotel Waynesville
  • Best Western Waynesville
  • Waynesville Best Western
  • Smoky Mountain Waynesville
  • Best Western Smoky Mountain Inn Hotel
  • Best Western Smoky Mountain Inn Waynesville
  • Best Western Smoky Mountain Inn Hotel Waynesville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.