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"Loved that we were given breakfast to go bags at checkout. " More

By a verified traveler on Tue 06 Apr 2021

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Hotel Description

3-star hotel perfect for exploring Cherokee

City center stay

You'll find Oconaluftee Islands Park and Eastern Cherokee Agency within 2 miles (3 km) of this hotel. Cherokee Bear Zoo and Cherokee Welcome Center are also within 2 miles (3 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the 4 conference rooms, along with the 24-hour business center. You'll appreciate the area shuttle, lobby fireplace, and laundry facilities.

Free WiFi, cable TV

The 154 guestrooms have TVs with cable channels and offer free WiFi and coffee/tea makers. Other amenities include free weekday newspapers, free local calls, and hair dryers.

Two double beds nonsmoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$81* Per night/room Nov 8 - Nov 9

One king bed nonsmoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Chestnut Tree Inn Cherokee ratings based on 32 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Chestnut Tree Inn Cherokee

Everyone (17) Couples (9) Family (4)
5 out of 5
Loved that we were given breakfast to go bags at checkout.

Posted by on Apr 6, 2021

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Comment from Hotel Management

Apr 6, 2021 by Diane

Thank you, we hope you will consider us for your next visit to Cherokee.

3 out of 5
It was very clean and the staff was nice. It was also quiet..

Posted by on Apr 5, 2021

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Comment from Hotel Management

Apr 5, 2021 by Diane

Thank you for your kind words

4 out of 5
Older hotel but clean and the staff was very friendly.

Posted by on Feb 15, 2021

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Comment from Hotel Management

Feb 16, 2021 by Diane

Many thanks, we hope you will consider us for your next visit!

4 out of 5
Not too far from casino Nice staff and rooms seemed updated but could have used abetter mattress

Posted by on Feb 14, 2021

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Comment from Hotel Management

Feb 15, 2021 by Diane

Thank you, we hope you will consider us for your next visit.

4 out of 5
Room was clean, bed was comfortable, cable tv worked. Wifi was slow, only vending was in the lobby area.

Posted by on Nov 30, 2020

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Comment from Hotel Management

Nov 30, 2020 by Diane

Thank you for your feedback, we hope you will consider us for your next visit.

2 out of 5
Room was dated and musty smelling, and tub was rusty.

Posted by , from Waco, Tx on Oct 19, 2020

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Comment from Hotel Management

Oct 21, 2020 by Diane

Sorry you had this experience... we are looking into it right away

5 out of 5

Posted by on Aug 1, 2020

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Comment from Hotel Management

Aug 3, 2020 by Diane

Thank you SO MUCH!

1 out of 5
I never checked in a I could r cancel y'alls chat kept treezing

Posted by on Jul 17, 2020

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Comment from Hotel Management

Jul 17, 2020 by Diane

I can't even respond because this makes NO sense, if you didn't check in how are you able to give a review.

5 out of 5
It was close to everything. We didnt have to drive far.

Posted by on Jun 19, 2020

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Comment from Hotel Management

Jun 19, 2020 by Diane

Thank you for the review, we appreciate your business. Have a wonderful day.

5 out of 5
We like that they offer a free hot buffet breakfast.

Posted by on Feb 17, 2020

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Comment from Hotel Management

Feb 17, 2020 by Diane

Thank you

About the Chestnut Tree Inn Cherokee

Location 37 Tsalagi Rd, Cherokee, NC 28719

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Property Features

WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 2500 square feet (232 square meters) and includes conference space. The business-friendly Chestnut Tree Inn Cherokee also features complimentary newspapers in the lobby, a fireplace in the lobby, and laundry facilities. Free self parking is available. This 3-star Cherokee hotel is smoke free.

  • 154 guestrooms or units
  • 2 levels
  • 3 buildings
  • 2500 sq ft of conference space
  • 232 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Chestnut Tree Inn Cherokee offers 154 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Premium cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas. Individually-wrapped food options are available for breakfast.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • 3 percent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Cherokee Chestnut Tree Inn
  • Cherokee Tree
  • Chestnut Inn
  • Chestnut Inn Cherokee
  • Chestnut Tree Cherokee
  • Chestnut Tree Inn
  • Chestnut Tree Inn Cherokee
  • Chestnut Tree Inn Cherokee Hotel Cherokee
  • Chestnut Tree Inn Cherokee Hotel
  • Chestnut Tree Inn Cherokee Cherokee
  • Chestnut Tree Inn Cherokee Hotel Cherokee

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.