"The personnel was kind and welcoming. The sheets were worn and appeared to be stained. The shower curtain was ripped. The room was clean but somewha ... " More
Southwest Colorado Springs stay
With a stay at this Southwest Colorado Springs hotel, you'll be within 2 miles (3 km) of Broadmoor World Arena and 6 miles (10 km) of United States Olympic Complex. Also within 9 miles (15 km) are Red Rock Canyon and Garden of the Gods.
This hotel features a restaurant, an indoor pool, and a bar/lounge. Families will appreciate the children's pool and onsite laundry facilities. Enjoy the 24-hour gym and perks like free self parking and free WiFi.
Apr 25, 2023 by jg
Thank you for taking the time to tell us about your recent stay with us. We are sorry to hear that we fell short of your expectations. Please, consider staying with us again so we can show you our better side.
Apr 6, 2023 by Vanessa Front Office Supervisor
Kathryn, Thank you for taking the time to share your feedback. I am so happy to hear that you felt safe in our clean environment during your stay. I do hope to see you again the next time you are in the area.
Jan 8, 2023 by Vanessa Front Office Supervisor
Scott, thank you for taking the time to share your feedback. If you don't mind me asking, is there anything that we could have done to make your stay more enjoyable.
Dec 11, 2022 by Vanessa Front Desk Supervisor
William,Thank you for taking the time to share your experience. I'm happy that we were able to make you feel welcomed. We hope that we will see you again soon.
Nov 3, 2022 by Vanessa Front Office Supervisor
Roxane, thank you for taking the time to rate your recent stay. I agree, our cookies are the best. I am glad to see that you enjoyed your stay. I truly hope to see you again soon. We will have a warm Chocolate chip and walnut cookie waiting for you.
Apr 12, 2022 by Raj Vyas (Front Office Manager)
Hi Kimberlee! My name is Raj Vyas and I am the Front Office Manager for the Doubletree Colorado Springs. I wanted to thank you for the amazing rating and kind words! I'll make sure I have Housekeeping take a look at that stain and have it removed. We really appreciate you and hope to see you again the next time you're in the area!
Feb 14, 2022 by jg
Thank you for your kind words regarding your recent stay with us! We hope to welcome you back again soon!
Feb 10, 2022 by Raj Vyas (Front Office Manager)
Good Afternoon Lourdes! My name is Raj Vyas and I am the Front Office Manager for the Doubletree Hilton Colorado Springs. I wanted to thank you for the kind words and great survey! We hope to see you again the next time you're in the area. Warm Regards, Raj Vyas
Dec 25, 2021 by jg
Thank you for taking the time to tell us about your recent visit to our hotel. I will share these comments with the housekeeping team in order to improve the services we provide. We hope to see you back again soon.
DoubleTree by Hilton Colorado Springs offers its guests a children's pool, an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A library, a terrace, and multilingual staff are also featured at the family-friendly DoubleTree by Hilton Colorado Springs. Free self parking is available.
Available in all rooms: Free WiFi , High-speed internet access , Internet access (surcharge)
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Free self parking
DoubleTree by Hilton Colorado Springs offers 299 air-conditioned accommodations with laptop-compatible safes and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Colorado Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:00 AM.
Made Market - This coffee shop serves breakfast, lunch, and light fare.
The Millhouse - This restaurant serves breakfast, lunch, dinner, and light fare. Open daily.
The Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.
An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and guests can access their rooms with a mobile device. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.