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4.6 out of 5

"Great hotel with awesome sushi. Would love to stay here again! " More

By a verified traveler on Mon 20 Jan 2020

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Hotel Description

4-star family-friendly hotel near Tivoli Gardens, connected to the convention center

Heart of Copenhagen

Your stay at this Copenhagen City Centre hotel places you within 2 miles (3 km) of Tivoli Gardens and City Hall Square. Stroeget and Nyhavn are also within 2 miles (3 km).

Dining options, 3 bars/lounges

This smoke-free hotel includes 4 restaurants, an indoor pool, and a gym. Families will appreciate the playground, kid-friendly dining, and supervised childcare. Relax with a drink at one of the 3 bars/lounges and get perks like free WiFi.

Free WiFi, flat-screen TVs

The 679 soundproofed guestrooms offer free WiFi and minibars. Other amenities include room service, premium bedding, and flat-screen TVs with cable channels.

Standard double room with a double bed or twin beds

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$134* Per night/room Nov 7 - Nov 8

Superior single room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Superior double room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family room for 4 people

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard single room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

2 rooms next to or across from each other

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Tivoli Hotel ratings based on 8 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Tivoli Hotel

Everyone (4) Family (3)
5 out of 5

Posted by on Jul 2, 2021

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5 out of 5
Great hotel with awesome sushi. Would love to stay here again!

Posted by on Jan 20, 2020

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Comment from Hotel Management

Jan 27, 2020 by Morten Frandsen, Booking Koordinator

Dear Guest, Thank you very much for taking the time to review Tivoli Hotel & Congress Center on Travelocity. We are very happy to hear that you enjoyed your stay, and that you especially liked the food at the Sticks N Sushi Penthouse restaurant at the hotel. We will be looking forward to welcome you back again in the future. Wishing you a lovely day! Yours Sincerely Morten Frandsen, Booking Koordinator TIVOLI HOTEL & CONGRESS CENTER

5 out of 5

Posted by on Sep 15, 2019

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5 out of 5

Posted by on Aug 17, 2019

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Comment from Hotel Management

Aug 23, 2019 by Morten Frandsen, Booking Koordinator

Dear Guest, Thank you very much for taking the time to review Tivoli Hotel & Congress Center. And thank you for giving us top-ratings!:) We hope this means that we can have the pleasure of welcoming you here again sometime in the future. Wishing you a lovely day! Yours sincerely, TIVOLI HOTEL & CONGRESS CENTER Morten Frandsen, Booking Koordinator

5 out of 5
We enjoyed our stay at the Tivoli. The hotel is so big we got lost inside. The dinner buffet at the Brasserie inside the hotel was good but expensive. They have several happy hours going on at the same time at different places inside the hotel.

Posted by on Jul 23, 2019

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Comment from Hotel Management

Jul 23, 2019 by Morten Frandsen, Booking Koordinator

Dear Guest, Thank you very much for taking the time to review Tivoli Hotel & Congress Center on Expedia. We are very happy to hear that you enjoyed your stay, and enjoyed the dinner buffet in our Brasserie Restaurant. We hope we can have the pleasure of welcoming you back again in the future. Yours Sincerely TIVOLI HOTEL & CONGRESS CENTER Morten Frandsen, Booking Koordinator

4 out of 5

Posted by on Jun 3, 2019

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4 out of 5
Concierge desk was superb and wonderfully helpful all the time. Front desk staff was also great. Bathroom tub and shower were difficult and UNSAFE to use. Tub bottom was narrow and difficult to stand in, anti-slip in bottom was too small and shower use wetted the bathroom floor excessively.

Posted by on May 3, 2019

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4 out of 5
Lovely and interesting setting. Sushi restaurant onsite was fabulous.

Posted by on Mar 5, 2019

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Property Features

Tivoli Hotel offers its guests an indoor pool and a fitness center. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 53820 square feet (5000 square meters) and includes a conference center. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Tivoli Hotel. For a fee, parking is available. This 4-star Copenhagen hotel is smoke free.

  • 679 guestrooms or units
  • 12 levels
  • 2 buildings
  • 4 dining venues
  • 3 bars or lounges
  • 53820 sq ft of conference space
  • 5000 sq m of conference space
  • Built in 2010
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Train station: Copenhagen Central Station (1.5 km / 1 mi)
  • Metro station: Dybbølsbro Station (0.7 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Tivoli Hotel offers 679 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Copenhagen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:00 AM.

Tivoli Brasserie - This brasserie serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Tivoli Bar and Lounge - This bar serves dinner and light fare. A children's menu is available. Open daily.

Sticks'n'Sushi - This restaurant specializes in sushi and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

MASH Penthouse - This steakhouse specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 4 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Hiking/biking trails on site
  • Windsurfing nearby
  • Playground on site
  • Ecotours nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Bicycle rentals on site
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for DKK 150.0 per night.

Pet Policy

  • Pets: DKK 250 per pet, per day, plus a one-time cleaning fee of DKK 200
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, JCB International, and Eurocard; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and lunch, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available through room service
  • Online Penalty Collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: DKK 200 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between DKK 80 and DKK 185 per person (approximately)
  • Self parking fee: DKK 195 per day
  • Pet fee: DKK 250 per pet, per day plus DKK 200 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: DKK 150.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Tivoli
  • Tivoli Copenhagen
  • Tivoli Hotel
  • Tivoli Hotel Copenhagen
  • Tivoli Hotel Hotel
  • Tivoli Hotel Copenhagen
  • Tivoli Hotel Hotel Copenhagen

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.