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4.3 out of 5

"Conveniently located downtown. Beds very comfortable. Rooms fair. Employees at front desk were very welcoming and friendly. " More

By a verified traveler on Sun 30 Apr 2023

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Hotel Description

Hotel near Wells Fargo Arena in Des Moines

Heart of Des Moines

With a stay at this Downtown Des Moines hotel, you'll be close to Wells Fargo Arena and Iowa Events Center. Also nearby are Veterans Memorial Auditorium and Hy Vee Hall.

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the laundry service. There's a gym on site, and a 24-hour front desk and a fireplace in the lobby are also provided.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$117* Per night/room May 30 - May 31

Suite, 1 King Bed with Sofa bed, Non Smoking, River View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking, River View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Jetted Tub, River View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Inn & Suites Event Center ratings based on 32 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Inn & Suites Event Center

Everyone (20) Couples (3) Family (5)
5 out of 5
Conveniently located downtown. Beds very comfortable. Rooms fair. Employees at front desk were very welcoming and friendly.

Posted by on Apr 30, 2023

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Comment from Hotel Management

May 2, 2023 by Crystal

I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

2 out of 5
Overall, the cleanliness was poor and no hot tub

Posted by on Apr 24, 2023

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Comment from Hotel Management

Apr 26, 2023 by Crystal

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

4 out of 5
Clean room. Bathroom very small. Quick and friendly check in.

Posted by , from Davenport on Mar 1, 2023

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Comment from Hotel Management

Mar 4, 2023 by Crystal

We would like to thank you for taking the time to complete our online survey. Feedback from our guest is very important to us and your input helps us in our efforts to providing excellent service.

5 out of 5

Posted by on Dec 20, 2022

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2 out of 5
Good water pressure. Good size room. Crack in flooring anx chipping of tile. Bathroom door had a hole in it.

Posted by on Dec 15, 2022

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Comment from Hotel Management

Dec 16, 2022 by Crystal

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

5 out of 5

Posted by on Dec 9, 2022

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4 out of 5

Posted by on Nov 8, 2022

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5 out of 5
It was a clean and affordable hotel. We also appreciated that it was within walking distance from the Performing Arts Center and good restaurants.

Posted by on Jun 6, 2022

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Comment from Hotel Management

Jun 10, 2022 by Crystal

Thank you for taking the time to fill out our online survey with such positive feedback! Thank you for sharing your experience.

5 out of 5
Lovely

Posted by on May 29, 2022

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Comment from Hotel Management

Jun 12, 2022 by Crystal

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

4 out of 5
it was okay but the clerk had to swipe my credit card again even if it the room was already paid for.

Posted by on Mar 14, 2022

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Comment from Hotel Management

Mar 15, 2022 by Crystal

When you prepaid directly to expedia, we are unable to view your credit card, this is not provided to the hotel. We swipe the credit card at check in for back up in case of any guest smoking in the room.

About the Comfort Inn & Suites Event Center

Location 929 3rd St, Des Moines, IA 50309

Property Features

Free breakfast is served. Public spaces have free WiFi. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn & Suites Event Center. Free self parking is available.

  • 155 guestrooms or units
  • 7 levels
  • Buffet breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Comfort Inn & Suites Event Center offers 155 air-conditioned accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 10 per pet, per day, plus a deposit of USD 10 per day
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Children stay free - maximum age 17
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 10 per day
  • Pet fee: USD 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Event Des Moines
  • Quality Inn Event
  • Quality Inn Event Des Moines
  • Des Moines Quality Inn
  • Quality Inn & Suites Event Center Des Moines, Iowa
  • Quality Inn & Suites Event Hotel Des Moines
  • Quality Inn And Suites Event Center
  • Quality Inn Des Moines
  • Quality Inn Event Center
  • Comfort Inn Event Center Hotel Des Moines
  • Comfort & Suites Event Center
  • Comfort Inn & Suites Event Center Hotel
  • Comfort Inn & Suites Event Center Des Moines
  • Comfort Inn & Suites Event Center Hotel Des Moines

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.