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4.5 out of 5

"it was okay but the clerk had to swipe my credit card again even if it the room was already paid for. " More

By a verified traveler on Mon 14 Mar 2022

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Hotel Description

Hotel near Wells Fargo Arena in Des Moines

Heart of Des Moines

With a stay at this Downtown Des Moines hotel, you'll be close to Wells Fargo Arena and Iowa Events Center. Also nearby are Veterans Memorial Auditorium and Hy Vee Hall.

Renovated in 2017

This hotel features an indoor pool and a gym. Business travelers can take advantage of the free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 155 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$112* Per night/room May 29 - May 30

Suite, 1 King Bed with Sofa bed, Non Smoking, River View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking, River View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Jetted Tub, River View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Inn & Suites Event Center ratings based on 24 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Inn & Suites Event Center

Everyone (18) Couples (2) Family (3)
4 out of 5
it was okay but the clerk had to swipe my credit card again even if it the room was already paid for.

Posted by on Mar 14, 2022

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Comment from Hotel Management

Mar 15, 2022 by Crystal

When you prepaid directly to expedia, we are unable to view your credit card, this is not provided to the hotel. We swipe the credit card at check in for back up in case of any guest smoking in the room.

4 out of 5

Posted by on Dec 9, 2021

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5 out of 5
Nice stay! Complimentary breakfast was good! Staff was very friendly! Will definitely stay again.

Posted by on Sep 27, 2021

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Comment from Hotel Management

Sep 27, 2021 by Melissa-Manager

Thank you for your kind words regarding your stay. We look forward to seeing you again in the future.

5 out of 5
great experience

Posted by on Sep 20, 2021

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Comment from Hotel Management

Sep 22, 2021 by Crystal

Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

5 out of 5

Posted by , from OMAHA on Aug 29, 2021

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4 out of 5

Posted by on Aug 7, 2021

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5 out of 5

Posted by on Jul 23, 2021

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4 out of 5

Posted by on May 31, 2021

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Comment from Hotel Management

Jun 14, 2021 by Crystal

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

5 out of 5
The experience was great i really loved the view and i loved the hot tub

Posted by , from Newton,IA on Nov 9, 2020

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Comment from Hotel Management

Nov 10, 2020 by Melissa M-Manager

Thank you for the great rating. I'm glad to hear that you enjoyed your stay. We look forward to seeing you in the future.

5 out of 5
The location to the Wells Fargo Arena was perfect. This allowed me and my guest to walk to the arena from the hotel. The hotel staff was friendly and helpful. We enjoyed the hot breakfast and felt it was coordinated very well.

Posted by on Dec 10, 2019

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Comment from Hotel Management

Dec 11, 2019 by Melissa M-Hotel Manager

Thank you for the great rating and the kind words about the hotel and staff. We look forward to seeing you again.

About the Comfort Inn & Suites Event Center

Location 929 3rd St, Des Moines, IA 50309

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Inn & Suites Event Center offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Free breakfast is available. The business-friendly Comfort Inn & Suites Event Center also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. A complete renovation of Comfort Inn & Suites Event Center was completed in March 2017. This Des Moines hotel is smoke free.

  • 155 guestrooms or units
  • 7 levels
  • Buffet breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Comfort Inn & Suites Event Center offers 155 air-conditioned accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 10 per pet, per day, plus a deposit of USD 10 per day
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 10 per day
  • Pet fee: USD 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Event Des Moines
  • Quality Inn Event
  • Quality Inn Event Des Moines
  • Des Moines Quality Inn
  • Quality Inn & Suites Event Center Des Moines, Iowa
  • Quality Inn & Suites Event Hotel Des Moines
  • Quality Inn And Suites Event Center
  • Quality Inn Des Moines
  • Quality Inn Event Center
  • Comfort Inn Event Center Hotel Des Moines
  • Comfort & Suites Event Center
  • Comfort Inn & Suites Event Center Hotel
  • Comfort Inn & Suites Event Center Des Moines
  • Comfort Inn & Suites Event Center Hotel Des Moines

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.