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"Very clean, they also were very aware of COVID and done everything they could to keep everyone safe. " More

By a verified traveler on Mon 28 Sep 2020

Hotel Description

3-star hotel near Five Flags Center

City center stay

You'll be steps from Five Flags Center and within a 10-minute walk of National Mississippi River Museum and Aquarium with a stay at this Downtown Dubuque hotel. Diamond Jo Casino and Grand River Center are also within half a mile (1 km).

Free shuttle, parking

This hotel features an indoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the 8 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the fitness center and perks like free self parking and a free area shuttle.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 193 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Room service, coffee/tea makers, and free newspapers are also available.

Executive Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$99* Per night/room May 16 - May 17

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (Walk In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (HEARING)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Dubuque/Galena, an IHG Hotel ratings based on 24 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Dubuque/Galena, an IHG Hotel

Everyone (8) Couples (1) Family (4)
5 out of 5
Very clean, they also were very aware of COVID and done everything they could to keep everyone safe.

Posted by , from Rockford Illinois on Sep 28, 2020

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Comment from Hotel Management

Sep 28, 2020 by Hotel GM

Thank you for noticing our Covid efforts. We are trying to do our best to make our guests feel safe in Dubuque.

4 out of 5
location near many places that I wanted to go and see. Good restaurants close by.

Posted by on Oct 7, 2019

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Comment from Hotel Management

Oct 7, 2019 by Hotel Manager

I'm glad you enjoyed your time in Downtown Dubuque. I hope we see you again soon.

5 out of 5
Quiet. Great bed sheets and fluffy pillows. Bath towels were well stocked.

Posted by on Sep 22, 2019

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Comment from Hotel Management

Sep 27, 2019 by Hotel GM

I am glad you enjoyed your stay. It sounds like you had man good experiences with our linens.

3 out of 5
Great location, friendly staff Lobby furniture shabby and dirty/ room was not very clean-floors were dirty in bathroom. Also saw many pets in hotel

Posted by on Sep 9, 2019

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Comment from Hotel Management

Sep 9, 2019 by GM

I appreciate your comments on the staff and location. We are also replacing our lobby furniture and will be done by the end of the month. Yes we are pet friendly, so you will always see them on the weekends.

4 out of 5
The property was very nice - the rooms have very thin walls so noise between rooms is an issue

Posted by on Aug 16, 2019

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Comment from Hotel Management

Aug 20, 2019 by Hotel GM

Thanks for your feedback. We do offer a sleep kit to help with noise reduction at night free of charge.

5 out of 5

Posted by on Jul 18, 2019

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Comment from Hotel Management

Jul 23, 2019 by Joshua

We greatly appreciate you staying with us. Hope to see you again in the future.

5 out of 5
Everything was good - it was clean, staff was friendly, the restaurant was good, and you can walk to a lot of the local shops and eating places because of the location.

Posted by on May 12, 2019

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Comment from Hotel Management

May 20, 2019 by Hotel GM

Clean and Friendly are our goals this year. Glad we delivered.

3 out of 5
I liked that Five Flags was right across the street, very convenient. I did not like being in room 505, with a leaky ceiling in the bathroom. It made me really nervous because within 1/2 hour it got really bad, we did call maintenance, and they came right away. They did switch us to another room, but that is always a hassle when we were already in room 505. A little disappointed that we did not get a discount on our room, with the leaky ceiling. Our friends were right across from us, and we wanted to hang out after the concert together, but we were on two different floors. Just not 100% satisfied, booked our rooms to be by our friends, then had a leaking ceiling, then we could not be by our friends.

Posted by on Mar 12, 2019

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Comment from Hotel Management

Mar 23, 2019 by Hotel Gm

I am sorry about the issues you experienced. I hope we get a chance to make it up on your next visit.

5 out of 5

Posted by on Feb 27, 2019

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Comment from Hotel Management

Apr 1, 2019 by Hotel GM

Thanks for the high 5!

3 out of 5

just OK

Pros: breakfast, friendly staff
Cons: overall condition, price for what you get
Location: convenient to downtown Dubuque
I have generally had very good experiences at Holiday Inn, but my stay in Dubuque was not up to those standards. It wasn't terrible by any means. The room was fairly comfortable, and the staff was friendly and helpful (although they originally assigned me to the wrong room). The complimentary breakfast buffet was very good. The hotel itself though is not in very good condition -- the parking deck has serious leaks, and the place generally looks several decades old. If I had booked a room at a budget chain, I would have been fairly satisfied, but I paid more and expected more.

Posted by , from Pekin, IL on Aug 3, 2016

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Comment from Hotel Management

Sep 30, 2016 by Manager

Mark, thank you for sharing feedback of your stay at the Holiday Inn Dubuque. We are glad you enjoyed your breakfast and our great staff. We regret any issues with our parking ramp and apologize for any inconvenience. We thank you for commenting and hope you will stay with us again. Hotel Management Holiday Inn Dubuque

About the Holiday Inn Dubuque/Galena, an IHG Hotel

Location 450 Main St, Dubuque, IA 52001

Property Features

Holiday Inn Dubuque/Galena, an IHG Hotel offers its guests an indoor pool, a spa tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 9500 square feet (883 square meters) and includes conference space. An arcade/game room, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Dubuque/Galena, an IHG Hotel. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Free self parking is available. This 3-star Dubuque hotel is smoke free.

  • 193 guestrooms or units
  • 5 levels
  • 9500 sq ft of conference space
  • 883 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Dubuque, IA (DBQ-Dubuque Regional) (13.4 km / 8.3 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Dubuque/Galena, an IHG Hotel offers 193 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy full breakfast for a fee.

River Rock Kitchen & Tap - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 40 per accommodation, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted.

  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • LGBTQ friendly

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.00 and USD 15 per person (approximately)
  • Pet fee: USD 40 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Dubuque/Galena
  • Holiday Inn Dubuque/Galena Dubuque
  • Holiday Inn Dubuque/Galena Hotel
  • Holiday Inn Dubuque/Galena Hotel Dubuque
  • Holiday Inn Dubuque/Galena
  • Holiday Dubuque Galena, An Ihg
  • Holiday Inn Dubuque/Galena, an IHG Hotel Hotel
  • Holiday Inn Dubuque/Galena, an IHG Hotel Dubuque
  • Holiday Inn Dubuque/Galena, an IHG Hotel Hotel Dubuque

You should know

  • Holiday Inn Dubuque/Galena, an IHG Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 6 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.