Heart of Des Moines
Your stay at this Downtown Des Moines hotel places you within 2 miles (3 km) of Science Center of Iowa and Wells Fargo Arena. Greater Des Moines Botanical Garden and Iowa State Capitol Building are also within 2 miles (3 km).
This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like on-the-go breakfast and free self parking.
Aug 16, 2023 by Wendy
Thank you, Colleen, for taking the time to write a reply. We are so happy the location and room were both perfect for you & your family. Come back soon!
Jul 3, 2023 by Rossie, GM
Thank you for taking the time to leave such a detailed review. We appreciate the feedback and will take it under consideration.Safe Travels-
Apr 14, 2023 by Wendy
Thank you, Beverly, for the kind words and wonderful review. We appreciate the perfect 5 out of 5 score and hope you come back soon!
Feb 20, 2023 by Rossie, GM
Thank you for the great 5 out of 5 review! We look forward to welcoming you back the next time you visit Des Moines.Safe Travels-
Aug 2, 2021 by Rossie GM
Thank you for staying with us and thank you for your review. We appreciate it!
Mar 24, 2021 by Rossie GM
Thank you for your feedback and for choosing our hotel for your stay in Des Moines. I hope that our mother is feeling better and will soon be traveling to visit us again.
Feb 2, 2021 by Rossie W. GM
Thank you for your feedback. We appreciate it!
Nov 25, 2019 by Rossie W
Thank you for your feedback- we appreciate the opportunity to improve our customer service whenever possible. I am sorry that we weren't' able to meet your expectations and I do hope that you will stay with us again so that we can change that.
Oct 26, 2018 by Rossie W
Thank you for your review. We look forward to welcoming you back!
The following facilities or services will be unavailable from September 3 2023 to September 7 2023 (dates subject to change):
Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel offers its guests an indoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. The business-friendly Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available.
Available in all rooms: Free WiFi , Free wired internet , High-speed internet access
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed
Free self parking , Free RV, bus, truck parking
Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel offers 102 accommodations with safes and complimentary newspapers. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Premium satellite television is provided. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free on-the-go breakfast daily from 6:30 AM to 9:30 AM.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.