4/10 Poor
Todd
Traveled with family
Jan 22, 2024
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
My Wife Laurie and I recently stayed at this property. My wife has mobility issues and we requested a walk in shower. We were disappointed with the single hand held shower head and with the wrong shower curtain, water leaked all over the floor creating an unsafe situation. One of the 2 room darkening power shades didn't work and the first night the room was flooded with light from adjoining parking lot lights. Hotel management was made aware of the blinds, and attempted to repairs them, without success. Both nights adjoining room guests were loud and partying until 3:30am. When we called the front desk to complain about the noise, the night desk clerk said there were many groups renting other rooms and that there was nothing they could do. Consequently, my wife and I did not have a restful stay at this property, and will not return in the future. When we checked out, the front desk clerk suggested we contact Expedia as that was who we booked the room with originally. We look forward to hearing from Expedia.