Central Dubai getaway
With a stay at this Downtown Dubai hotel, you'll be within half a mile (1 km) of Dubai Fountain and 2 miles (3 km) of Dubai Mall. Burj Khalifa and Dubai International Convention and Exhibition Centre are also within 3 miles (5 km).
A full-service spa, 7 restaurants, and an outdoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the health club and perks like free valet parking.
Free Internet, balconies
The 242 soundproofed guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. Other amenities include balconies, minibars, and LCD TVs with satellite channels.
Jul 22, 2019 by Marianne Fitzgerald
Dear Guest, I do appreciate the time you have taken to share the concern. It is disappointing to know that your expectations weren’t met and you had to encounter several inconveniences during the stay. This is definitely something that we unintended to, rest assured that we will take corrective actions and ensure that this kind of disappointments are not repeated. Thank you once again and we look forward to the opportunity to welcome you back to Palace Downtown.
Palace Downtown offers its guests a full-service spa, an outdoor pool, and a health club. There are 7 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 18299 square feet (1700 square meters). A sauna, spa services, and a library are also featured at the luxury Palace Downtown. A roundtrip airport shuttle and an area shuttle are available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Dubai hotel.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Free self parking , Free valet parking
Palace Downtown offers 242 accommodations with minibars and safes. Rooms open to balconies. 42-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets. This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Palace Downtown has 7 restaurants on site.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
IMPORTANT NOTE: On the 31st December, in order to avoid traffic and road closure around the downtown area the check-in time is prior to 2:00 PM.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.