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4.6 out of 5

"Clean. Friendly. Safe !! Beautiful grounds. Direct TV. Very peaceful !! " More

By a verified traveler on Tue 16 Mar 2021

Hotel Description

3-star hotel near University of Texas at El Paso

In El Paso

You'll find University of Texas at El Paso and Don Haskins Center within a 15-minute walk of this El Paso hotel. Las Palmas Medical Center and Chihuahuan Desert Gardens are also within half a mile (1 km).

Renovated in 2017

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour fitness center and perks like free self parking and a free area shuttle.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and microwaves, the 153 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include room service, coffee/tea makers, and hair dryers.

Standard King

Bed Count 1 King Bed Maximum Occupancy 3 Max
$102* Per night/room May 29 - May 30

Suite, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

One King Bed, Non-Smoking, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hilton Garden Inn El Paso / University ratings based on 10 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn El Paso / University

Everyone (3) Family (4)
5 out of 5
Clean. Friendly. Safe !! Beautiful grounds. Direct TV. Very peaceful !!

Posted by on Mar 16, 2021

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4 out of 5
The hotel was very clean and comfortable. Will definitely stay again.

Posted by on Feb 16, 2021

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5 out of 5
The staff was very nice. We ate in the bar and the food was fabulous.

Posted by , from Goodyear Az on Jul 19, 2020

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4 out of 5
Comfortable beds, but need and extra cleaning in the bathroom

Posted by on Jul 22, 2019

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3 out of 5
The room was ok, but the bed was not comfortable and the room temperature was hard to regulate.

Posted by on Jan 21, 2019

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5 out of 5

Great hotel for activities at UTEP

Pros: Perfect for attending a football game at UTEP
Location: On the UTEP campus. Just a short drive from downtown El Paso.
We stayed at this hotel when we were in El Paso for a football game at UTEP. It is located on the UTEP campus and could not be more convenient for activities at UTEP or anywhere on the west side of El Paso. The stadium is an easy walk from the hotel. Hotel parking is free for guests. There is free wifi in the rooms. Our room was spacious and exceptionally clean. The staff at the hotel were all so friendly and helpful. There is a nice pool area and a restaurant and bar. For anyone needing a hotel close to Providence hospital, the hotel is just across the street and would be perfect. We thoroughly enjoyed our stay here and would definitely choose this hotel again.

Posted by , from Texas on Sep 19, 2016

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5 out of 5

Trip for Husband

Pros: At night when I would walk from the hospital the parking lot was lighted . I ordered my food and took it up to my room because I was so tired
We got there on time maybe a little early but that was no problem the staff was very nice. Our room was nice and clean we were in El Paso Texas because my husband was having surgery and the hospital was only a block away so I could walk back and forth for the next three days very easy for me.. My husband is doing well and we are home now .

Posted by on May 20, 2016

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5 out of 5

This hotel was very accomodating with a nice feel.

Pros: Close restaurants, clean
Love the location. Have stayed here twice while visiting family and will stay there in the future. Arrived early on check-in day, yet staff had no problem checking me in. Not quite the resort feel, but still has some nice touches to it. My new home in EP.

Posted by , from Phoenix, AZ, USA on Nov 30, 2012

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5 out of 5

I enjoyed my brief stay thoroughly! It's proximity to the university made it perfect for my needs.

Pros: Close restaurants, Free Internet, Quiet
I picked this hotel because of the location. I attended homecoming at the University of Texas at El Paso and since I needed to get around the campus it was perfectly located. I would recommend this hotel to all my friends!

Posted by , from Mansfield, Texas on Oct 26, 2011

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5 out of 5

Hilton Garden Inn at UTEP

This Hotel provided one of the best experiences I have ever had. The staff were very friendly and accomidating, the room was great, the bed was to die for!!! Seriously. The restaurant was cozy and food was good. They even gave us a ride to the football stadium at no charge! I was 100% happy with the entire stay.

Posted by on Oct 31, 2010

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About the Hilton Garden Inn El Paso / University

Location 111 W University Ave, El Paso, TX 79902

Property Features

Hilton Garden Inn El Paso / University offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. A rooftop terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Garden Inn El Paso / University. An area shuttle within 3 mi and a roundtrip airport shuttle during limited hours are free. Self parking is free. A complete renovation of Hilton Garden Inn El Paso / University was completed in 2017. This 3-star El Paso hotel is smoke free.

  • 1 building
  • 153 guestrooms or units
  • 5 levels
  • Built in 2006
  • Dining venue
  • Bar or lounge
  • Terrace on the roof
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: El Paso International Airport (ELP) (14.4 km / 9 mi)
  • Train station: El Paso Union Depot (2.8 km / 1.7 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 3 mi
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn El Paso / University offers 153 accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. This El Paso hotel provides complimentary wired and wireless Internet access. 36-inch LCD televisions come with premium cable channels. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6 AM to 10 AM.

Great American Grill - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 11.45 for adults and USD 7.95 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn El Paso University
  • Hilton Garden Inn University El Paso
  • Hilton Garden Inn University Hotel El Paso
  • Hotel Hilton Garden Inn El Paso / University El Paso
  • Hotel Hilton Garden Inn El Paso / University
  • Hilton Garden Inn El Paso University Hotel
  • Hilton Garden Inn El Paso University
  • El Paso Hilton Garden Inn El Paso / University Hotel
  • Hilton Garden Inn El Paso / University El Paso
  • Hilton Garden Inn University Hotel
  • Hilton Garden Inn University
  • Hilton Paso University Paso
  • Hilton Paso University Paso
  • Hilton Garden Inn El Paso / University Hotel
  • Hilton Garden Inn El Paso / University El Paso
  • Hilton Garden Inn El Paso / University Hotel El Paso

You should know

  • Hilton Garden Inn El Paso / University offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.