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 El Paso •1 Room
 El Paso • 1 Room
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La Quinta Inn by Wyndham El Paso Cielo Vista

2.5-star property
9125 Gateway West, El Paso, TX 1-855-201-7819

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3.2 out of 5
See all 13 Travelocity Reviews

"This building is older and needs some attention. The breakfast was just waffles and other continental choices. We had eggs and meat at previous La " More

By a verified traveler on Wed 12 Feb 2020

Points Of Interest

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Hotel Description

Hotel near Cielo Vista Mall in El Paso

In suburbs

You'll find The Fountains at Farah and The Woodhouse Day Spa - El Paso within a 15-minute walk of this El Paso hotel. Cielo Vista Mall and Del Sol Medical Center are also within 2 miles (3 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free full breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the express check-out and free Internet in public areas. There's an outdoor pool on site, and a 24-hour front desk and dry cleaning are also provided.

Free Internet, flat-screen TVs

The 117 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and premium bedding. Coffee/tea makers, free local calls, and hair dryers are also available.

Room, 2 Double Beds, Accessible, Non Smoking (Mobility Accessible)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$39* Per night/room Mar 3 - Mar 4

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

La Quinta Inn by Wyndham El Paso Cielo Vista ratings based on 13 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for La Quinta Inn by Wyndham El Paso Cielo Vista

Everyone (7) Family (8)
2 out of 5
I was given a smoking room. The room appeared clean but when I went to bed the sheets smelled of smoke. There were cigarette burns on the edge of the tub. I not asked if I wanted a smoking or non smoking room. I guess I should not have assumed that I would get a non smoking room.

Posted by , from Dallas on Sep 16, 2020

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Comment from Hotel Management

Sep 18, 2020 by Tina

Hello Patricia, Thank you for completing our survey and for your comments. I am saddened to hear this happened to you during your stay. I will be sharing your review with our staff to help improve on the service we are providing. I do apologize for any inconvenience this caused you.

5 out of 5

Posted by on Jul 15, 2020

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Comment from Hotel Management

Jul 18, 2020 by Tina

Hello, Thank you for completing our survey.

1 out of 5

Posted by on Jun 2, 2020

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Comment from Hotel Management

Jun 2, 2020 by Tina

Hello, thank you for completing the survey. I am saddened to see we did not meet your expectations. I will be sharing your survey with our staff to help improve on the service we are providing.

2 out of 5
Very run down and our first room had a refrigerator full of mold. Their solution was to move us to another room. Our second room had a non working microwave and we were told maintenance not available and he would be in in the morning to fix but he never showed. On our last night the ceiling was leaking water through the light fixture. We were concerned about a broken pipe but they basically just gave us a towel for the floor and again stated no maintenance until the morning. Front staff was very nice but they had no clue as to what to do about water leaking. No emergency maintenance available so she called general manager who claimed to have checked attic and found no leaks yet water still dripping in our bathroom. Overall the beds were very comfortable but the tub and sink looked like they had never been deep cleaned. The floor not vacuumed because I nearly stepped on a nail and plastic pieces from tags all over the room. I would not stay here again. This property needs a major facelift and definitely needs a maintenance worker around the clock.

Posted by , from El Paso on Mar 3, 2020

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Comment from Hotel Management

Mar 6, 2020 by Tina

Hello, First I would like to thank you for competing the survey and for your comments. I am saddened to hear this happened to you. We are in the process of hiring another maintenance. I will be sharing your review with the staff to help improve on service we are providing.

3 out of 5
This building is older and needs some attention. The breakfast was just waffles and other continental choices. We had eggs and meat at previous La

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 20, 2020 by Tina

Hello, First I would like to thank your for completing the survey and for your comments. I will be sharing your review with our staff to help improve on the service we are providing. Since our La Quinta is not a franchise we do not offer a full breakfast, I am sorry for any inconvenience this may have caused you.

2 out of 5

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 21, 2019 by Arturo

Thank you for completing the survey.

5 out of 5
Friendly staff and clean rooms! Definitly would stay there again.

Posted by on Sep 11, 2019

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Comment from Hotel Management

Sep 16, 2019 by tina

Hello, First I would like to thank you for completing your survey and for your comments. I am happy to see we met your expectations, we hope to see you again soon.

1 out of 5
Our linen wasn’t changed as we found hair and a gun wrapper in the bed. Our carpet was wet causing us to wear shoes at all times and our room to be humid. The tv volume did not work and stayed loud so we had to keep it off. The hair dryer did not work.

Posted by on Sep 6, 2019

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Comment from Hotel Management

Sep 9, 2019 by Arturo

Hello, First I want to thank you form completing the survey. I also want to apologize this the issues in the room, I have shared the comment with the staff so we can improve on the service we are providing. aa

5 out of 5
We had people in the next room who was smoking and it was coming into our room by way of the A/C we complained to the desk and they moved us to another room and had a talk to the other people. I have asthma and the smoke was bothering me.

Posted by on May 20, 2019

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Comment from Hotel Management

Jul 14, 2019 by tina

Hello, First I would like to thank you for completing the survey I have shared your comments with the staff and we hope to see you again soon.

4 out of 5
A place to rest while traveling across to my parents hometown in Dallas. Easy access from 10 freeway. The room was clean but you could clearly see stains on the bed skirt, the facilities definitely shows it’s age. Breakfast had the bare minimum. It served its purpose for the night.

Posted by on Dec 30, 2018

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Comment from Hotel Management

Jan 1, 2019 by Arturo

Thank you for taking the time and letting us know about your stay. I have shared your comments with the staff so we can improve on our product.

About the La Quinta Inn by Wyndham El Paso Cielo Vista

Location 9125 Gateway West, El Paso, TX 79925

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Free breakfast is served. WiFi and wired Internet are free in public spaces. An outdoor pool, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly La Quinta Inn by Wyndham El Paso Cielo Vista. Self parking is free. This El Paso hotel is smoke free.

  • 117 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: El Paso International Airport (ELP) (5.5 km / 3.4 mi)
  • Parking: Free self parking

Room Amenities

La Quinta Inn by Wyndham El Paso Cielo Vista offers 117 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. This El Paso hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows cleaning and disinfection practices of Count on Us (Wyndham) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) cleaning and disinfection practices.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Hotel Names

  • La Quinta El Paso Cielo Vista
  • La Quinta Inn El Paso Cielo Vista
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  • La Quinta Inn by Wyndham El Paso Cielo Vista Hotel El Paso

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.