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4.5 out of 5

"This hotel was very nice. It was clean and staff was friendly. Morning breakfast was great selection and coffee was good. I would definitely hold on b ... " More

By a verified traveler on Sat 27 Nov 2021

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Hotel Description

Hotel perfectly located for exploring El Paso

Heart of El Paso

At this El Paso hotel, you'll be within 9 miles (15 km) of Cielo Vista Mall and 12 miles (20 km) of Thomason Hospital. El Paso Zoo and El Paso County Coliseum are within 12 miles (20 km).

Free perks

A gym is featured at this hotel, along with free self parking. Guests will appreciate free perks like continental breakfast and WiFi in public areas. Staff at the 24-hour front desk can provide around-the-clock assistance.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$95* Per night/room Oct 6 - Oct 7

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Palace Inn ratings based on 15 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Palace Inn

Everyone (7) Couples (3) Family (4)
1 out of 5
Thank goodness only for 1 night flood was super Dirty, room are smelly not again , you get what you paid for😬😷

Posted by on May 21, 2022

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Comment from Hotel Management

Jun 12, 2022 by Palace Inn Blue El Paso

We apologize for not meeting all of your expectations. Your feedback is important to us, and we will use it to improve our services going forward. We value your business and hope you both will give us another chance to provide you with a better experience.

5 out of 5
This hotel was very nice. It was clean and staff was friendly. Morning breakfast was great selection and coffee was good. I would definitely hold on back

Posted by on Nov 27, 2021

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Comment from Hotel Management

Nov 28, 2021 by Palace Inn Blue El Paso

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

5 out of 5
Clean

Posted by on Jul 23, 2021

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Comment from Hotel Management

Jul 23, 2021 by Palace Inn Blue El Paso

Thanks for staying with us! We appreciate your feedback and we look forward to your next visit.

5 out of 5

Posted by on Jun 27, 2021

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Comment from Hotel Management

Jul 7, 2021 by Palace Inn Blue El Paso

Thank you for choosing the Palace Inn Blue El Paso and sharing your great experience. We are happy you were impressed with all our service and facilities. It was a pleasure having you as our guest, and we look forward to hosting you again soon.

5 out of 5
Very clean around hotel and inside room and all the employees were very polite

Posted by on Jun 5, 2021

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Comment from Hotel Management

Jun 5, 2021 by Palace Inn Blue El Paso

We're delighted you had an excellent stay at the Palace Inn Blue El Paso. It is a pleasure to know how much you liked our clean facility and friendly service. Thank you for your recommendations, and we look forward to welcoming you again the next time you are in our area!

3 out of 5
Although check-in was not as friendly as I liked, it was very quick and simple. The room was fantastic. It was clean and modern. It reminded me of a Las Vegas style room. The bathroom and bedroom was spacious. The room also had a dining table, which I really appreciated. Great room overall!

Posted by on Mar 30, 2021

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Comment from Hotel Management

Apr 1, 2021 by Chief

Thank you for your feedback and we appreciate you staying with us

5 out of 5

Posted by on Mar 28, 2021

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Comment from Hotel Management

Apr 9, 2021 by Paresh

Thank you for feedback and we appreciate you staying with us. We are delighted that your stay with was a memorable visit. See you soon. Thanks again

5 out of 5
Nice, clean and very comfortable amenities. Would stay here again.

Posted by , from Indiana on Oct 26, 2020

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Comment from Hotel Management

Nov 1, 2020 by MEL

THANK YOU FOR YOUR FEEDBACK.

5 out of 5
Exceptionally clean, very friendly staff and most of all they had a Bible still some God-fearing loving people in this country.

Posted by , from Banner Elk on Jul 19, 2020

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Comment from Hotel Management

Jul 19, 2020 by Chief

Thank you for your feedback and we appreciate you staying with us. Thanks again for the wonderful comment.

5 out of 5
It was very clean and well maintained. Mgmt. was very courteous.

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 20, 2020 by mel

thank you for you feedback.

Renovations + Closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Free breakfast is available daily. WiFi is free in public spaces. Free self parking is available. This El Paso hotel is smoke free.

  • 42 guestrooms or units
  • Continental breakfast (free)
  • Front desk (24 hours)
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Palace Inn offers 42 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures

Hotel Names

  • Palace Inn El Paso
  • Palace El Paso
  • Palace Inn Hotel
  • Palace Inn El Paso
  • Palace Inn Hotel El Paso
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.