Save

Quality Suites University

2.5 star property
Hotel near Sunland Park Mall in El Paso

Choose dates to view prices

Photo gallery for Quality Suites University

Exterior
Suite, Non Smoking | Pillowtop beds, desk, iron/ironing board, free WiFi
Free daily buffet breakfast
Reception
Pillowtop beds, desk, iron/ironing board, free WiFi
Reviews
6.4

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping
  • LaundryLaundryLaundry
  • Pet friendlyPet friendlyPet friendly
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
949 Sunland Park Dr, El Paso, TX, 79922
  • Popular LocationSunland Park Mall11 min walk
  • Popular LocationSunland Park Racetrack and Casino2 min drive
  • Popular LocationWestern Playland Amusement Park2 min drive
  • AirportEl Paso, TX (ELP-El Paso Intl.)16 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

7.5/10 Good
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Pillowtop beds, desk, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Pillowtop beds, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

8.9/10 Excellent
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Pillowtop beds, desk, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking

10/10 Exceptional
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, Non Smoking

7.2/10 Good
  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior
Quality Inn And Suites
Pool
Breakfast included
Free airport shuttle
Pet friendly
4.1 out of 5, Very Good, (1008)
The price is $105
per night
$123 total
includes taxes & fees
Jun 15 - Jun 16
Quality Inn And Suites

About the neighborhood

El Paso

Heart of El Paso.Within a 15-minute walk of the hotel, you'll find Sunland Park Mall and Bob-O's Family Fun Center. El Paso Desert Botanical Garden and Sunland Park Racetrack and Casino are also within 2 miles (3 km).

What's nearby

  • Sunland Park Mall - 11 min walk
  • Sunland Park Racetrack and Casino - 2 min drive
  • Western Playland Amusement Park - 2 min drive
  • Don Haskins Center - 7 min drive
  • University of Texas at El Paso - 7 min drive

Getting around

  • El Paso Union Depot - 8 min drive
  • El Paso International Airport (ELP) - 17 min drive

Restaurants

  • Sunland Park Racetrack & Casino - 3 min drive
  • Whataburger - 18 min walk
  • Thunderbird Taproom - 3 min drive
  • Twin Peaks - 4 min walk
  • Sonic Drive-In - 19 min walk

About this property

Quality Suites University

Hotel near Sunland Park Mall in El Paso
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. The business-friendly Quality Suites University also features multilingual staff, coffee/tea in a common area, and a fireplace in the lobby. Self parking is free.

This El Paso hotel is smoke free.

  • 1 building
  • 61 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers for purchase
  • Fireplace in lobby
  • Elevator
  • No smoking on site
Quality Suites University offers 61 accommodations with MP3 docking stations and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • MP3 dock
  • TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Weight limit: 25 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • In-room safe fee: USD 2.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites University El Paso
Comfort Suites University Hotel El Paso
Quality Suites University Paso
Quality Suites University Hotel
Quality Suites University El Paso
Quality Suites University Hotel El Paso

Frequently asked questions

How close is Quality Suites University to the airport?

Quality Suites University is 13.1 mi (17-min drive) away from the El Paso International Airport (ELP) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Suites University?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Quality Suites University on Jul 1, 2024 start from $72.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Suites University have an airport shuttle?

Airport shuttle services are not available at Quality Suites University.

Does Quality Suites University offer free breakfast?

Quality Suites University offers free buffet breakfast every day from 6 AM to 9 AM.

Is there a casino at Quality Suites University?

No, there is no casino at this hotel, but Sunland Park Racetrack and Casino (2-min drive) is nearby.

What time is check-in at Quality Suites University?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Quality Suites University?

This hotel offers free self parking.

Does Quality Suites University have a pool?

Quality Suites University does not have a pool.

Does Quality Suites University have a spa?

There are no spa services available at this hotel.

How close is Quality Suites University to downtown El Paso?

Quality Suites University is 5.3 mi away from El Paso.

Quality Suites University Reviews

Reviews

6.4
Rating 10 - Excellent. 232 out of 1001 reviews" "
Rating 8 - Good. 220 out of 1001 reviews" "
Rating 6 - Okay. 177 out of 1001 reviews" "
Rating 4 - Poor. 164 out of 1001 reviews" "
Rating 2 - Terrible. 208 out of 1001 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Willy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
At first we had room 215 but when we walked in someone was already staying there so they transfered us to room 221 but the A/C wasn't working there so they transfered us to room 211, the A/C wasn't working either until late at night I discovered the filter was completely clogged, the shower faucet was stock so the shower didn't work, there were no towels in the room, there was not hot water in the sink, there was no remote for the TV. Overall it was terrible, we will never stay there again.
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Broken Bed
One of our Queen beds was broken.
Stayed 1 night in Feb 2024

2/10 Terrible

Jasmin

Traveled with family and small children, Business traveler
Disliked: Staff & service
Made the reservation under one name, and went back in to Expedia to change name. Got everything changed and at time of check in receptionist would not let us check in due to her saying that other name was still on reservation. We showed her multiple times that reservation had been changed and she still said no to letting us check in. Asked to speak to a manager and she said he wasn’t available. Asked when he’d be in and she said I don’t know. Made us make a new reservation and pay AGAIN. and assured us manager would fix issues and refund for one room. Since only one room was used and really double booked for nothing. Have been calling all day the next day and have been given the run around about the manager. “Oh he’s not in” “oh he’s at the hotel next door” “oh he JUST left and won’t be back” or plain out “what is the problem” from regular employees. Such un professionalism from receptionist and honestly just lack of care. Do better management and get people who are willing to do their job and help people out instead of making us waste $200 for nothing.
Stayed 1 night in Feb 2024

10/10 Excellent

Darien

Liked: Staff & service
The staff was courteous and were a great help whenever I needed it. And there was a fantastic breakfast selection on offer
Stayed 1 night in Feb 2024

8/10 Good

paulo

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
The toilets had issues. Our room wasn't cleaned Saturday morning. The elevator was constantly wet. The toilet on the first floor was broken with no sign.
Stayed 2 nights in Feb 2024

2/10 Terrible

Mark

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Jerald

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel itself needs to be updated, in our room the bed would lean up when you sit on it, the room had a weird stench. When to change room and that room was a little better,
Stayed 2 nights in Jan 2024

2/10 Terrible

Jose

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The manager here is the same manager as the place (Sleep Inn) across the parking lot. He was very rude!! The rooms at Quality were absolutely disgusting, dirty, stunk and the door to one of our 2 rooms didn't even lock. When we brought it to their attention it was as if they already knew the condition of these rooms. So why are they still being rented out?! This place really needs to be demolished and remodeled. The front clerk at Quality did offer us rooms at Sleep Inn across the parking lot and since it was like 1am, we took it. Getting settled into our rooms took nearly 2 hours. Then we were offered a comp but it had to be through the manager who wasn't available at that time so we went back in the morning and he refused and didn't even apologize for what we went through. Upon check out at Sleep Inn he was there and although I was being helped by the young boy at the counter, he stepped in and refused to give me a receipt! He said I wasnt allowed to have it because I reserved my room through Expedia. I have never heard of this or had any issues before, even at other Sleep Inns. He was rude and unprofessional. We will never be back!!
Stayed 2 nights in Jan 2024

6/10 Okay

Cristina

Stayed 2 nights in Dec 2023

4/10 Poor

Maricruz

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk staff was very friendly and helpful. However the building is run down, and the room was very dirty. The bathtub was extremely dirty the sheets and pillows had stains. The tables, coffee tables and microwave countertop was dirtty a d sticky like it was never wipped or cleanes. There was rat poop on the beds
Stayed 2 nights in Jan 2024