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"Property is near to dining and shopping options. They are understaffed and I was given keys to a room that had not yet been cleaned or prepared. The ... " More

By a verified traveler on Wed 02 Jun 2021

Hotel Description

Hotel near Sunland Park Racetrack and Casino in El Paso

In El Paso

With a stay at this El Paso hotel, you'll be steps from Bob-O's Family Fun Center and within a 15-minute walk of Sunland Park Mall. Sunland Park Racetrack and Casino and El Paso Desert Botanical Garden are also within 2 miles (3 km).

Free perks

An indoor pool, free self parking, and free newspapers are featured at this hotel. Guests will appreciate free perks like buffet breakfast and WiFi in public areas. A safe deposit box is provided and the front desk is staffed around-the-clock.

Free WiFi, cable TV

In addition to TVs with cable channels, the 63 guestrooms offer free WiFi and coffee/tea makers. Free local calls, safes, and free toiletries are also available.

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$54* Per night/room Aug 18 - Aug 19

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sleep Inn University ratings based on 6 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Sleep Inn University

Couples (1) Family (3)
1 out of 5
Check in was at 3:00PM, i arrived at 6:00PM to be told our rooms have not yet been cleaned. Door locks did not work. A/Cs did not work.

Posted by on Jun 21, 2021

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3 out of 5
Property is near to dining and shopping options. They are understaffed and I was given keys to a room that had not yet been cleaned or prepared. The indoor pool is still closed and not available for use.

Posted by on Jun 2, 2021

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4 out of 5
I liked everything, except breakfast. The breakfast served tasted like yesterday’s food that was reheated. Hardly saw any of the staff, upfront. We left and came back and noticed that there wasn’t anyone upfront. Hotel was clean & location was in a good spot.

Posted by on Oct 15, 2019

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4 out of 5

Our stay

the hotel staff was great and the room was very nice. Got there late but still had out room reserved. Thank God for the indoor pool cause after a long ride from tSan Antonio the kids were full ofenergy and needed to release it. The room was clean andthe beds were comfortable but too soft, Will stay there again whenpassing thru.

Posted by on Dec 31, 2008

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4 out of 5

Nice place, but older mattresses.

One of 3 hotels this trip and the middle of the pack. Good service from the staff. The mattress' need to be replaced. Slight sag in the middle. Bath towels a little threadbare. Please clean the carpets. I know that I had the 1st room in from the parking lot, but please clean the carpet. Over all a nice enough place. Easy access to restuarants, shopping, groceries anything else you might need. Easy access to Interstate 10 too. Continental breakfast was good. Better then some places just down the street. Believe me, I have been there too. I would stay here again. Don't forget to ask for discounts! AARP, government employee anything you might be entitled to.

Posted by on Dec 30, 2008

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3 out of 5

ELP

Front desk clerk tried to charge for prepaid reservation. Was rude when showed paperwork that indicated this was a prepaid room. Stated she'd had the same problem with another traveler. Nice hotel in a convenient location.

Posted by on May 31, 2006

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Comment from Hotel Management

Nov 2, 2014 by

On behalf of our entire team I would like to apologize for the problem you'd encounter upon your check in . I thank you for staying with us and we hope to see you soon.

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Free breakfast is available. WiFi is free in public spaces. An indoor pool, a vending machine, and coffee/tea in a common area are also featured at Sleep Inn University. Free self parking is available. Smoking is allowed in designated areas at this El Paso hotel.

  • 1 building
  • 63 guestrooms or units
  • 3 levels
  • Built in 1996
  • Buffet breakfast (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: El Paso International Airport (ELP) (21.1 km / 13.1 mi)
  • Train station: El Paso Union Depot (9.6 km / 6 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Sleep Inn University offers 63 air-conditioned accommodations with safes and coffee/tea makers. Cable television is provided. This El Paso hotel provides complimentary wireless Internet access. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Safe
  • Toiletries (free)
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sleep Inn University
  • Sleep Inn University El Paso
  • Sleep Inn University Hotel
  • Sleep Inn University Hotel El Paso
  • El Paso Sleep Inn
  • Sleep Inn El Paso
  • Sleep Inn University Hotel
  • Sleep Inn University El Paso
  • Sleep Inn University Hotel El Paso

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.