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4.4 out of 5

"Now charging for parking. I stayed at the property in March/April of this year and they charge for parking. I make this trip to California and back ... " More

By a verified traveler on Wed 22 Sep 2021

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Hotel Description

Enjoy free breakfast at this 3-star El Paso hotel

In El Paso

Within 3 miles (5 km) of this El Paso hotel, you'll find El Paso Desert Botanical Garden and Adventure Zone. Also, Bob-O's Family Fun Center is within 3 miles (5 km) and Sunland Park Mall is within 6 miles (10 km).

Free breakfast

This hotel features an outdoor pool and a 24-hour gym. Enjoy the spa tub and free perks like buffet breakfast and WiFi in public areas. Self parking, a 24-hour business center, and express check-in are also offered.

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$118* Per night/room Aug 21 - Aug 22

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

SpringHill Suites by Marriott El Paso ratings based on 9 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for SpringHill Suites by Marriott El Paso

Everyone (4) Couples (2) Family (3)
5 out of 5
Now charging for parking. I stayed at the property in March/April of this year and they charge for parking. I make this trip to California and back 3 times a year. At the previous hotel I didn’t feel safe and made the switch. Please don’t make me shop for a new property.

Posted by , from MESQUITE on Sep 22, 2021

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Comment from Hotel Management

Sep 22, 2021 by Kati Hiraldo, Assist General Manager

Dear Allison, Thank you for taking the time to give us your feedback. We appreciate your loyalty to our property. Yes, we are charging 10$ parking fee is one of the policies acquire when our franchise changed back in April. I hope we continue to be your stopping property when traveling through El Paso.

2 out of 5
We've stayed in many SpringHill Suites and this was the worst by far! The mattress was so bad that we barely slept at all. The bathroom was poorly lit, and felt old and dirty. The whole hotel felt old and not maintained well at all.

Posted by on May 23, 2021

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Comment from Hotel Management

May 24, 2021 by Kati Hiraldo, Front Office Manager

Dear Valued Guest, Thank you for taking the time to give us your feedback. Your comments will be share with the association to avoid thin inconvenience in the future. See you next time!!

5 out of 5
I liked how clean it was, and how welcoming the hostess was.

Posted by on Aug 8, 2020

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Comment from Hotel Management

Aug 8, 2020 by Kati Hiraldo, Front Office Manager

Dear Valued Guest, We appreciate you choosing Springhill Suites for your stay in El paso. I am delighted customer service and property was up to Marriott standards. I hope to see you again when travel brings you back to El Paso.

5 out of 5

Posted by on Jul 13, 2019

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Comment from Hotel Management

Aug 16, 2019 by Damaris

Thank you for rating us!

4 out of 5
Liked everything about this hotel except its wooden floors. At 5 am those staying directly above me began walking around and for the next hour it was scrunch, scrunch, scrunch over and over as they walked around.

Posted by on Apr 28, 2019

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Comment from Hotel Management

Apr 29, 2019 by Damaris

Thank you for taking the time to leave us some feedback regarding your recent stay. We are sorry missed the mark on making your stay relaxing and enjoyable. We hope you give us the opportunity to serve you better in the future.

5 out of 5
Clean, great location, comfortable beds...overall great place to stay!

Posted by on Jan 8, 2019

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Comment from Hotel Management

Mar 6, 2019 by Damaris

Thank you so much for your comments!

5 out of 5
Professional front desk service, beautiful and large rooms, great and free breakfast. Perfect night. Highly recommended.

Posted by on Dec 7, 2015

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5 out of 5

Hotel was centrally locate,clean.

Pros: Friendly personel, clean
Cons: New mattress
Location: Easy access
Mattress was old it sank in the middle. Didn't have any amenities in the room like soap and shampoo. But it was promptly corrected.

Posted by on Sep 23, 2015

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4 out of 5

Room service missed

My wife and I stayed two nights(Fri and Sat)..quiet weekend, the hotel did not appear sold out, but we were gone all day on Sat (14 hours) so we did not know until Sat night that our room had not been cleaned. Front desk apologized but could not clean the room that late at night...their records showed that our room had the Do not disturb stub out(Wrong...the room next door did) The front desk offered to move us to another room but we declined since packing and unpacking was involved and we were tired. Front desk manager said he would notify management and we would receive some sort of communication or correspondence...none as yet nine days later. We stayed here ,same hotel, in May 2010 and were very pleased then

Posted by on Feb 7, 2011

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About the SpringHill Suites by Marriott El Paso

Location 7518 Remcon Cir, El Paso, TX 79912

Property Features

SpringHill Suites by Marriott El Paso offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Free breakfast is served daily. Event space at this hotel measures 1273 square feet (115 square meters). SpringHill Suites by Marriott El Paso also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available. This 3-star El Paso hotel is smoke free.

  • 1 building
  • 103 guestrooms or units
  • 4 levels
  • 1273 sq ft of conference space
  • 115 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

SpringHill Suites by Marriott El Paso offers 103 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Refrigerators and microwaves are provided. This El Paso hotel provides complimentary wired and wireless Internet access. LCD televisions come with cable channels. Housekeeping is provided daily.

  • Pull-out sofa bed
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • El Paso Springhill Suites
  • Springhill Suites El Paso
  • Springhill Suites Marriott El Paso
  • Springhill Suites Marriott Hotel El Paso
  • SpringHill Suites Marriott El Paso Hotel
  • SpringHill Suites riott Paso
  • SpringHill Suites by Marriott El Paso Hotel
  • SpringHill Suites by Marriott El Paso El Paso
  • SpringHill Suites by Marriott El Paso Hotel El Paso

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.