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"Staff were friendly and helpful. The lobby was nicely decorated for the holidays. The building is unassuming on the outside but the design inside is v ... " More

By a verified traveler on Sun 05 Dec 2021

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Hotel Description

Enjoy the free WiFi at this El Paso hotel

In El Paso

Stay at this El Paso hotel and you'll be within half a mile (1 km) of Bassett Place and 2 miles (3 km) of Thomason Hospital. Texas Tech University Health Sciences Center El Paso and Concordia Cemetery are also within 2 miles (3 km).

Free perks

This hotel features a gym and a seasonal outdoor pool. Enjoy the spa tub and free perks like continental breakfast and free self parking. A business center, free WiFi in public areas, and luggage storage are also on offer.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
$95* Per night/room Aug 12 - Aug 13

Double Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Soluna Hotel ratings based on 9 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Soluna Hotel

Everyone (4) Couples (1) Family (2)
5 out of 5
Staff were friendly and helpful. The lobby was nicely decorated for the holidays. The building is unassuming on the outside but the design inside is very nice, especially the rooms, whose warm tones set it aside from many of the properties I have stayed in.

Posted by , from AUSTIN on Dec 5, 2021

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3 out of 5
The place was clean. They offered a breakfast at the hotel, there was none. I was told I had to pay extra dor my service dog. This was not mentioned on the site or if it was service animal friendly. The man at the front desk was very rude about my service animal and told me that I had to wear a mask, even though ib the state of TX there is no mask mandate.

Posted by on May 3, 2021

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4 out of 5
Nice hotel always use when in town. Good price like it better than many of the chains

Posted by , from El Paso, Tx on Jan 19, 2021

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3 out of 5
Hotel staff when checking in was rude. Free breakfast very disappointing

Posted by , from Phoenix on Dec 21, 2020

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2 out of 5

Posted by on Jun 2, 2020

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4 out of 5

Posted by on Mar 7, 2020

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3 out of 5
Subflooring in room is loose. Hate to be in the room below trying to sleep with all the creaking it makes.

Posted by on Jan 30, 2020

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4 out of 5
It was clean, but appears dated. Peeling paint was hanging from the ceiling over the tub, but it was not a deal breaker. I had no problems really. But I only stayed one night. I noticed on the day before check out there was noise next door. I saw that the room was being renovated along with other rooms on that floor. I was confused on why I was given a room on a floor that was being renovated. It was noisy. Although I was preparing to check out, I could imagine what it would have been like if I would have stayed another day. It wouldn't have been able to chill and rest in the room with all that noise.

Posted by on Aug 12, 2019

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4 out of 5
Hotel was clean and staff was friendly and felt my vehicle was safe in parking lot. I would recommend you don't stay on the first floor. People on the second floor where noisy and the sound traveled down very easly. Other than that a great place to stay

Posted by on Jan 20, 2018

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Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from January 1 to May 25:

  • Swimming pool

Property Features

The Soluna Hotel offers its guests a seasonal outdoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. There's an onsite business center. Free breakfast is available. The Soluna Hotel also features laundry facilities and an elevator. Self parking is free. Smoking is allowed in designated areas at this El Paso hotel.

  • 39 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: El Paso Union Depot (9.6 km / 6 mi)
  • Parking: Free self parking

Room Amenities

The Soluna Hotel offers 39 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

  • Bathrooms are partially open
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer available
  • Telephone
  • Iron and ironing board
  • Air conditioning

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Cribs (infant beds) are available for USD 25.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 25.0 per stay
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Soluna
  • Soluna El Paso
  • Soluna Hotel
  • Soluna Hotel El Paso
  • The Soluna Hotel Hotel
  • The Soluna Hotel El Paso
  • The Soluna Hotel Hotel El Paso
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.