SureStay Plus Hotel by Best Western Elizabeth City

2.5 star property
Hotel perfectly located for exploring Elizabeth City

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Elizabeth City

Lobby
Outdoor pool
Exterior
Desk, laptop workspace, iron/ironing board, free WiFi
Coffee service
Reviews
6.4

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
848 Halstead Blvd, Elizabeth City, NC, 27909
  • Popular LocationWaterfront Park3 min drive
  • Popular LocationDowntown Waterfront Market4 min drive
  • Popular LocationElizabeth City State University4 min drive
  • AirportNorfolk, VA (ORF-Norfolk Intl.)59 min drive

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking

10/10 Exceptional
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

7.5/10 Good
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

10/10 Exceptional
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

10/10 Exceptional
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Elizabeth City

City center stay.Within 3 miles (5 km) of this Elizabeth City hotel, you'll find Museum of the Albermarle and Elizabeth City Area Convention & Visitors Bureau. Waterfront Park and Arts of the Albemarle are also within 3 miles (5 km).

What's nearby

  • Museum of the Albermarle - 3 min drive
  • Waterfront Park - 3 min drive
  • Elizabeth City Area Convention & Visitors Bureau - 3 min drive
  • Downtown Waterfront Market - 4 min drive
  • Elizabeth City State University - 4 min drive

Getting around

  • Norfolk Intl. Airport (ORF) - 60 min drive

Restaurants

  • Sonic Drive-In - 3 min drive
  • McDonald's - 11 min walk
  • Chick-Fil-A - 10 min walk
  • Wendy's - 9 min walk
  • Mi Cancun - 2 min drive

About this property

SureStay Plus Hotel by Best Western Elizabeth City

Hotel perfectly located for exploring Elizabeth City
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly SureStay Plus Hotel by Best Western Elizabeth City also features an outdoor pool, coffee/tea in a common area, and laundry facilities. Free self parking is available. A complete renovation of SureStay Plus Hotel by Best Western Elizabeth City was completed in November 2022.

This Elizabeth City hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
SureStay Plus Hotel by Best Western Elizabeth City offers 65 accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers.

This Elizabeth City hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 8 to June 2:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Property is also known as

Elizabeth City Hotel
SureStay Plus Hotel by Best Western Elizabeth City Hotel

Frequently asked questions

How close is SureStay Plus Hotel by Best Western Elizabeth City to the airport?

SureStay Plus Hotel by Best Western Elizabeth City is 53 mi (60-min drive) away from the Norfolk Intl. Airport (ORF) airport, the closest popular airport to the property.

Does SureStay Plus Hotel by Best Western Elizabeth City have an airport shuttle?

Airport shuttle services are not available at SureStay Plus Hotel by Best Western Elizabeth City.

Does SureStay Plus Hotel by Best Western Elizabeth City offer free breakfast?

SureStay Plus Hotel by Best Western Elizabeth City offers free buffet breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at SureStay Plus Hotel by Best Western Elizabeth City?

No, there is no casino at this hotel.

What time is check-in at SureStay Plus Hotel by Best Western Elizabeth City?

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM.

Is there free parking at SureStay Plus Hotel by Best Western Elizabeth City?

This hotel offers free self parking.

Does SureStay Plus Hotel by Best Western Elizabeth City have a pool?

SureStay Plus Hotel by Best Western Elizabeth City features an outdoor pool. The pool is closed seasonally each year from September 8 to June 2.

Does SureStay Plus Hotel by Best Western Elizabeth City have a spa?

There are no spa services available at this hotel.

How close is SureStay Plus Hotel by Best Western Elizabeth City to downtown Elizabeth City?

SureStay Plus Hotel by Best Western Elizabeth City is 1.3 mi away from Elizabeth City.

SureStay Plus Hotel by Best Western Elizabeth City Reviews

Reviews

6.4
Rating 10 - Excellent. 63 out of 247 reviews" "
Rating 8 - Good. 57 out of 247 reviews" "
Rating 6 - Okay. 40 out of 247 reviews" "
Rating 4 - Poor. 38 out of 247 reviews" "
Rating 2 - Terrible. 49 out of 247 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Trevor

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was disgusting. Had cigarette ashes on the floor behind my night stand even though it’s a non smoking. Whole second floor and my room smelled like marijuana. There was hair all in my “clean” washcloth. Would not recommend this place to anyone.

8/10 Good

Roosevelt

Stayed 2 nights in Feb 2024

10/10 Excellent

Schanndra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious. Bed sleeps 💤 amazing.
Stayed 1 night in Feb 2024

10/10 Excellent

Curtia, Rose hill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miss ma’am at the front desk was very friendly and informative. She answered every question I had with the best information
Stayed 1 night in Feb 2024

10/10 Excellent

Antoina

Stayed 1 night in Feb 2024

4/10 Poor

Gerald

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was nothing like the pictures presented online. The hotrl had a stinch and it was dsted. The towels were VERY dingy and the heat wssn't working properly... Smh
Stayed 1 night in Jan 2024

6/10 Okay

Ahmad

Business traveler
Liked: Cleanliness, staff & service, room comfort
This hotel is okay. I thought this was a newer hotel building. Everything in the room was clean, but old. feels like a cheap motel . the coffee was not good. towels are clean but really old.
Stayed 1 night in Jan 2024

4/10 Poor

Charlie

Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Front lobby staff more worried about playing with their cellphone then check-in and check-out. Roaches in room, halls smelled like smoke, nicotine runs on walls and television. The shower head was clogged and dirty, low water pressure, and slippery floor. Elevators were very dark(damaged lighting) making them feel cramped. Majority of tenants were traveling workers and floors were typically muddy.
Stayed 1 night in Jan 2024

10/10 Excellent

Gayle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service!
The service was amazing. We had an issue with a shower curtain rod that was broken . We went to the front desk Danielle immediately changed our room. My husband needs a fan to sleep went talk to Danielle she let him borrow her personal fan. Danielle was so awesome and accommodating. The hotel was clean breakfast was good with fresh coffee. No complaints.
Stayed 3 nights in Jan 2024

6/10 Okay

Candace

Traveled with family and small children, Traveled with group
Liked: Staff & service
Disliked: Cleanliness
The first room we were put in smelled heavily of cigarette smoke, especially in the bathroom. The carpet was dirty and dusty. There was food from a previous occupant between the bed and night stand. The pillow cases were visibly dirty. The fridge was not cold. When we complained, the front desk receptionist moved us and asked “did yall mess up the bed?” as if she was planning to put some other guest in that room. The next room we got was better but still had issues. Fridge was not cold and the shower head was disgusting. The sheets were stained. The other staff were friendly and were glad to help when we needed something.
Stayed 2 nights in Jan 2024