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4.6 out of 5

"We really enjoyed our week at the Best Western Plus Chena River Lodge. The staff was incredible. They were helpful, kind and courteous. They truly mad ... " More

By a verified traveler on Sun 19 Feb 2023

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Hotel Description

Fairbanks guestrooms with comfy beds

In shopping district

Stay at this Fairbanks hotel and you'll be within half a mile (1 km) of Chena River and 2 miles (3 km) of Pioneer Park. University of Alaska-Fairbanks and 40 Below Fairbanks are also within 2 miles (3 km).

Renovated in 2019

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. There's a gym on site, and a 24-hour front desk and dry cleaning are also provided.

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$164* Per night/room Mar 29 - Mar 30

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Plus Chena River Lodge ratings based on 27 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Chena River Lodge

Everyone (20) Couples (1) Family (5)
5 out of 5

Posted by , from La Crescenta on Sep 27, 2023

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Comment from Hotel Management

Oct 17, 2023 by Cyndy-Guest Experience Representative

We are glad you chose to stay with us at the Best Western Plus Chena River Lodge Fairbanks, Alexandra, and receive the best possible service from our team! Thank you for the excellent rating, and we hope you will think of us when you return to visit Alaska again.

5 out of 5

Posted by on Mar 14, 2023

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Comment from Hotel Management

Mar 16, 2023 by Cyndy-Guest Experience Representative

Jolar, We are grateful for your excellent rating! Thank you for taking a moment to share your thoughts on the service from the staff at the Best Western Plus Chena River Lodge hotel in Fairbanks. We hope you will return to be our guest again soon.

5 out of 5

Posted by on Feb 19, 2023

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Comment from Hotel Management

Mar 12, 2023 by Cyndy-Guest Experience Representative

Karin, We are glad you enjoyed an excellent stay at the Best Western Plus Chena River Lodge Fairbanks. Please allow us to welcome you again soon.

5 out of 5

Posted by on Feb 19, 2023

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Comment from Hotel Management

Mar 12, 2023 by Cyndy-Guest Experience Representative

Thank you for the excellent rating, Karin. We are delighted you enjoyed staying with us at the Best Western Plus Chena River Lodge in Fairbanks. We hope to host your next visit to Alaska.

5 out of 5
We really enjoyed our week at the Best Western Plus Chena River Lodge. The staff was incredible. They were helpful, kind and courteous. They truly made us feel we were at home. Special shout out to Rufus, and Joshua. For us, this was a five star experience.

Posted by on Feb 19, 2023

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Comment from Hotel Management

Feb 20, 2023 by Cyndy-Guest Experience Representative

Thank you for an excellent rating, Karin! Rufus and Joshua will be told of your appreciation of their service. We are all happy to know you felt at home at the Best Western Plus Chena River Lodge in Fairbanks. Offering courteous and prompt service is one of our top priorities. We are eager to welcome you for another great experience in the future.

4 out of 5
Staff is friendly and helpful

Posted by on Jan 28, 2023

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Comment from Hotel Management

Jan 29, 2023 by Cyndy-Guest Experience Representative

Thank you for your positive feedback, David! We are happy to assist guests with future reservations and directions to area attractions or restaurants. We hope you will return to our hotel in Fairbanks again.

5 out of 5
The front desk was nice and helpful. The breakfast was amazing.

Posted by on Mar 25, 2022

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Comment from Hotel Management

Mar 25, 2022 by Cyndy-Guest Experience Representative

April, It was a pleasure to provide excellent service to you during your recent visit to our Best Western Chena River Lodge hotel. We are delighted you enjoyed our complimentary breakfast and comfortable spaces. We look forward to seeing you again soon.

5 out of 5

Posted by on Apr 17, 2021

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Comment from Hotel Management

Apr 28, 2021 by Cyndy-Best Western Fairbanks

Thank you for a delightful review! We are so happy your stay was a good one and hope you will choose to visit again soon.

5 out of 5

Posted by on Oct 5, 2020

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Comment from Hotel Management

Oct 5, 2020 by Brittany - Best Western Plus Team

Our team is happy to see that you enjoyed your stay with us! We look forward to having you back with us again in the future!

5 out of 5

Posted by on Mar 1, 2020

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Comment from Hotel Management

Mar 2, 2020 by Brittany - Best Western Plus Team

We truly appreciate your feedback! Thank you for staying with us and we can't wait to provide you another 5 star stay in the future.

About the Best Western Plus Chena River Lodge

Location 1255 Tvsa Way, Fairbanks, AK 99709

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. A fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Best Western Plus Chena River Lodge. Self parking is free. A complete renovation of Best Western Plus Chena River Lodge was completed in February 2019. This Fairbanks hotel is smoke free.

  • 1 building
  • 67 guestrooms or units
  • 3 levels
  • Built in 2009
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking , Free parking nearby

Transport

  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Best Western Plus Chena River Lodge offers 67 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries. This Fairbanks hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Desk chair

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hunting nearby
  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Mountain climbing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 2:00 AM
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per accommodation, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 0
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Chena Lodge
  • Best Western Chena River
  • Best Western Chena River Lodge
  • Best Western Plus Chena River
  • Best Western Plus Chena River Lodge
  • Best Western Plus Chena River Lodge Fairbanks
  • Best Western Plus Chena River Lodge Hotel
  • Best Western Plus Chena River Lodge Hotel Fairbanks
  • Chena River Lodge
  • Chena River Lodge Best Western
  • Best Western Plus Chena River Hotel Fairbanks
  • BEST WESTERN PLUS Chena River Lodge Fairbanks, Alaska
  • Best Western Plus Chena River Fairbanks
  • BEST WESTERN PLUS Chena River Lodge Fairbanks Alaska
  • Alaska
  • Best Western Plus Chena River Lodge Hotel
  • Best Western Plus Chena River Lodge Fairbanks
  • Best Western Plus Chena River Hotel Fairbanks
  • Best Western Plus Chena River Lodge Hotel Fairbanks

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Best Western Plus Chena River Lodge.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.