Matala Bay Hotel

3.0 star property
Family-friendly 3-star hotel with a children's pool

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Photo gallery for Matala Bay Hotel

Seasonal outdoor pool, open 6:00 AM to 11:30 PM, pool umbrellas
Seasonal outdoor pool, open 6:00 AM to 11:30 PM, pool umbrellas
Front of property
Deluxe Quadruple Room (Family-Open Plan) | In-room safe, individually decorated, individually furnished, desk
Daily buffet breakfast (EUR 10 per person)
Reviews
7.8

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
Matala, Faistos, Crete Island, 70200
  • Popular LocationBeach of Matala5 min walk
  • Popular LocationRed Beach18 min walk
  • Popular LocationCaves of Matala1 min drive
  • AirportHeraklion (HER-Nikos Kazantzakis)62 min drive

Room options

Deluxe Quadruple Room (Family-Open Plan)

8/10 Very Good
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

Deluxe Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

Standard Double Room Single Use

8.3/10 Very Good
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

Superior Suite, 2 Bedrooms

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Standard Double Room

  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

Similar properties

About the neighborhood

Matala

Beach, shopping nearby .Within a 10-minute walk of the hotel, you'll find Beach of Matala and Roman Caves. Red Beach and Komos Beach are also within 3 miles (5 km).

What's nearby

  • Beach of Matala - 5 min walk
  • Red Beach - 18 min walk
  • Caves of Matala - 1 min drive
  • Komos Beach - 5 min drive
  • Matala Caves - 12 min drive

Getting around

  • Nikos Kazantzakis Airport (HER) - 63 min drive

Restaurants

  • 365 ALL DAY Restaurant - 4 min walk
  • Plaka Seafood Restaurant - 9 min walk
  • Port Side Matala - 8 min walk
  • Scala - 10 min walk
  • Boho - 7 min walk

About this property

Matala Bay Hotel

Family-friendly 3-star hotel with a children's pool
Matala Bay Hotel offers its guests a seasonal outdoor pool and a children's pool. There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A library, a terrace, and multilingual staff are also featured at the family-friendly Matala Bay Hotel. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Faistos hotel.

  • 75 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 bars or lounges
  • 2 coffee shops
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
Matala Bay Hotel offers 75 accommodations with safes and hair dryers. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas. Flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads.

This Faistos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free international calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, French, German, Greek

Property amenities

Family friendly

  • Children's pool
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available for a fee: EUR 10 for adults and EUR 5 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 15
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Library
  • Outdoor pool (guest access)
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Outdoor space

  • Furnished balcony

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free international calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: EUR 15

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, cash, and mobile payments. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 6:00 AM to 11:30 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Matala Bay Hotel
Matala Bay Hotel Faistos
Matala Bay Faistos
Matala Bay Hotel Hotel
Matala Bay Hotel Faistos
Matala Bay Hotel Hotel Faistos

Frequently asked questions

How close is Matala Bay Hotel to the airport?

Matala Bay Hotel is 40.3 mi (63-min drive) away from the Nikos Kazantzakis Airport (HER) airport, the closest popular airport to the property.

Does Matala Bay Hotel have an airport shuttle?

Airport shuttle services are not available at Matala Bay Hotel.

How close is Matala Bay Hotel to the beach?

This hotel is a short 5-minute walk from Beach of Matala and 0.5 mi (3-min drive) from Red Beach. Don't forget your sunscreen!

Does Matala Bay Hotel offer free breakfast?

Free breakfast isn’t provided at Matala Bay Hotel, but buffet breakfast is offered for a fee of EUR 10 for adults and EUR 5 for children.

Is there a casino at Matala Bay Hotel?

No, there is no casino at this hotel.

What time is check-in at Matala Bay Hotel?

Check-in start time: 1:00 PM; Check-in end time: anytime.

Is there free parking at Matala Bay Hotel?

This hotel offers free self parking and extended parking.

Does Matala Bay Hotel have a pool?

Matala Bay Hotel features a seasonal outdoor pool and a children's pool. Guests can enjoy pool access from 6:00 AM to 11:30 PM.

Does Matala Bay Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Matala Bay Hotel have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Matala Bay Hotel to downtown Faistos?

Matala Bay Hotel is 0.3 mi away from Matala.

Matala Bay Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 29 out of 92 reviews" "
Rating 8 - Good. 37 out of 92 reviews" "
Rating 6 - Okay. 13 out of 92 reviews" "
Rating 4 - Poor. 5 out of 92 reviews" "
Rating 2 - Terrible. 8 out of 92 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Liliana

Traveled with family
Liked: Cleanliness
Location of the hotel was good and it had a pool which was useful on windy days and unusual for the area. The food at breakfast was very repetitive, however it was nice to have fresh yogurt and honey. At dinner, no soft drinks or water were provided which is the first time we’ve ever encountered this on a half board package. If we wanted water, we had to buy a 500 ml bottled water for 1€ which was 25 cents in local stores. The room was a nice and beds were made everyday, although linen and towels could have been changed more often. Not all staff were friendly and made us feel uncomfortable at times.
Stayed 11 nights in Jun 2023

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Matala
The room was basic and a little dated, although the bathroom had been upgraded and was very nice. I was disappointed there was no tea/coffee making facilities in the room. Pool and restaurant were both lovely. Breakfast choices were excellent and varied. All in all a great stay.
Stayed 2 nights in Jun 2023

6/10 Okay

Elizabeth

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Pool is good, rooms are clean, it's a bit dated and showing it's age, some repairs are needed, shower tap fell off, airco rattles, bannisters are badly fixed, broken tiles. Some staff are sometimes very rude.
Stayed 8 nights in Sep 2022

8/10 Good

Alessia

Traveled with family
Liked: Staff & service, property conditions & facilities
Nice pool, good position. Good breakfast. However, the room is very small and the airconditioning was stinking. All in all good value.
Stayed 4 nights in Jul 2022

10/10 Excellent

Orsolya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel close to the beach.
The hotel is close to the beach. The hotel has own parking area. There is an elevator in the hotel. The rooms were clean, the staff was very nice. The breakfast and the dinner was tasty. This hotel was good choice for us. I recommend it for visiting Matala.
Stayed 2 nights in Jul 2022

10/10 Excellent

David

Stayed 1 night in Jun 2022

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice bright & very handy hotel
Very clean & bright hotel only 7 minutes walk away from Matala beach. Helpful staff, nice pool & great Cretan entertainment on the Saturday night made this a very pleasant 2 night stay. Breakfast was provided too
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff. Nice pool. Good breakfast buffet. Walkable to the beach and everything. I would stay here again.
Stayed 2 nights in Jul 2021

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

8/10 Good

Yannick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021