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Aloft El Segundo - Los Angeles Airport

3-star property
475 N. Pacific Coast Highway, El Segundo, CA 1-855-201-7819
3.7 out of 5
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See all 18 travelocity Reviews

"Loved the room. And staff was amazing and very helpful. Great service. Would stay again if in California. " More

By a verified traveler on Sat 04 Nov 2023

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Hotel Description

3-star Art Deco hotel with outdoor pool

Near the airport

Within 6 miles (10 km) of this hotel, you'll find Loyola Marymount University and Kia Forum. SoFi Stadium is within 6 miles (10 km) and Redondo Beach Pier is within 9 miles (15 km).

Free airport shuttle

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. There's in-room fitness on site, and a 24-hour front desk and a terrace are also provided.

Room, 1 King Bed (Mobility Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$134* Per night/room May 10 - May 11

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds (Mobility Accessible, Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Breezy, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds (Hearing Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Aloft El Segundo - Los Angeles Airport ratings based on 18 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Aloft El Segundo - Los Angeles Airport

Everyone (10) Family (6)
4 out of 5

Posted by on Dec 24, 2023

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Comment from Hotel Management

Jan 14, 2024 by Customer Service

Thank you for taking the time to leave us a 4/5 rating, Claudette!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Aloft El Segundo Los Angeles Airport.

1 out of 5
Although our stay was ultimately good and the property was conveniently located to a variety of nice places to eat, I am giving my overall rating as a 1 because of the nearly impossible pre-checkin process which was required because we had booked for two nights but we’re not arriving until the morning of the second night. I booked through Travelocity, and felt that I was being punished at every step of the way because I had not booked directly through the property. I called immediately after booking to explain our situation and was told that we would need to do a pre-checkin online through the Marriot Bonvoy app; I only had the Travelocity itinerary number and was not able to check in on Bonvoy, and after contacting the property again, was only given the Marriott confirmation numbers after I informed them that since they would not provide me with the information I needed, I would have to cancel as we would be arriving after a very long day of travel and wanted to be assured that our room would be available. On the day that we needed to complete the pre-checkin, I was not able to do so as the Bonvoy app did not recognize our confirmation number. I contacted the property multiple times by messaging, email, and phone calls and was told each time that the problem was due to booking through a 3rd party. Many hours and much frustration later, Serena saved the day and liked our Travelocity booking to the Marriott reservation. Ridiculous, will avoid staying at a Marriott in future.

Posted by , from KAILUA on Nov 19, 2023

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Comment from Hotel Management

Nov 21, 2023 by Customer Service

Victoria, it's regrettable to hear about the difficulties you encountered with the pre-checkin process. We understand how important a smooth start is to any stay, especially after a long day of travel. Our goal is to provide excellent service, and it seems we could have done better during the pre-checkin process.The issue regarding third-party bookings and the lack of proper instructions or assistance is something that we will address. We are glad to hear that Serena was able to assist and secure your reservation. We appreciate your feedback, and it will definitely contribute to enhancing the way we serve our guests in the future.Although your recent experience wasn’t perfect, we hope you will give us another chance to impress you in the future. We promise a superior experience on your next visit.

5 out of 5
Loved the room. And staff was amazing and very helpful. Great service. Would stay again if in California.

Posted by on Nov 4, 2023

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Comment from Hotel Management

Nov 5, 2023 by Customer Service

Thank you for the outstanding review, Linda!We're delighted your experience at Aloft El Segundo Los Angeles Airport was so wonderful! We strive to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our job!We look forward to sharing another amazing experience with you soon!

5 out of 5

Posted by on Oct 3, 2023

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Comment from Hotel Management

Oct 26, 2023 by Customer Service

Leticia, it's great to hear that you had a successful stay at Aloft El Segundo Los Angeles Airport. We're delighted that we were able to meet your expectations and hope to have the opportunity to welcome you again in the future. Safe travels!

4 out of 5

Posted by on Jul 30, 2023

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Comment from Hotel Management

Sep 14, 2023 by Hotel Management

Thank you for choosing the Aloft El Segundo/LAX for your recent stay.

5 out of 5
First time staying at the Aloft. The front desk staff was very friendly. Room was clean. So many food options nearby. All in all a great stay

Posted by on Jun 1, 2023

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Comment from Hotel Management

Jun 2, 2023 by serena

We are so happy you enjoyed your stay. We hope to see you again soon!

1 out of 5
We had to check in later than planned but the guy working was very unsocial..didn’t greet us just asked our name..said he needed a card for incidentals and when I asked how much that was he said I don’t know like $100 or something. We got to our room to find a semi clean bathroom, the tv was broken and when I called down from the room phone they wouldn’t answer. I called the hotel from my private phone and they answered finally..the answer I received regarding the phone was it’s been out for awhile through the whole hotel. I don’t know what to tell you. We stayed the night because we had an early flight and wanted a good night sleep and that didn’t happen because the A/C wasn’t staying cold. It was just like a fan was running at room temperature. Just extremely disappointed in the service we received considering ALOFT is a hotel we prefer to stay at when out of town. Won’t be coming back and

Posted by on Jan 22, 2023

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Comment from Hotel Management

Jan 24, 2023 by John Garcia

Hi Katherine,I want to especially apologize for the lack of customer service you received. To be met with attitude or indifference by any of our team members does not come close to meeting the standard we have set for the Aloft staff. Our apologies about the issues with the temperature that you experienced throughout your stay with us. This is one of the challenges we experience with being an older property, and something that we are trying to work on. We hope that we will have another opportunity to welcome y.

5 out of 5
Dark, dingy, odd designs.

Posted by , from Milford on Jan 1, 2023

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Comment from Hotel Management

Feb 28, 2023 by Dennis

Thanks for staying with us and for the review.

1 out of 5
Many rooms appeared to be available when I made my same-day reservation on Travelocity. Arrived at almost midnight on Christmas Eve to find complete bedlam in the lobby and no rooms available at all. Turned away despite paid-in-full reservation on my credit card!

Posted by , from Manchester on Dec 25, 2022

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4 out of 5
Between the shower and the toilet I was glad I brought flip flops and Clorox wipes. Paola at the front desk was fantastic at check in. The location was fantastic for our needs. Otherwise it was not a great stay.

Posted by , from Fairfield on Jul 4, 2022

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Comment from Hotel Management

Jul 5, 2022 by Anthony J.

Thanks so much, we do hope you choose our hotel again.

About the Aloft El Segundo - Los Angeles Airport

Location 475 N. Pacific Coast Highway, El Segundo, CA 90245

Property Features

Aloft El Segundo - Los Angeles Airport offers its guests an outdoor pool and in-room fitness. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and 3 meeting rooms. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Aloft El Segundo - Los Angeles Airport. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee. This Art Deco El Segundo hotel is smoke free.

  • 1 building
  • 249 guestrooms or units
  • 9 levels
  • Built in 1979
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Aloft El Segundo - Los Angeles Airport offers 249 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers. This El Segundo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LED television
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • In-room fitness
  • Desk chair

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 9:00 AM.

WXYZ - Overlooking the pool and garden, this restaurant serves light fare only. Guests can enjoy drinks at the bar. Happy hour is offered.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and in-room fitness.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 8.00–15.00 for adults, and USD 8.00–15.00 for children
  • Self parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aloft El Segundo Los Angeles Airport Hotel
  • Aloft El Segundo Los Angeles Airport Hotel
  • Aloft El Segundo Los Angeles Airport
  • Hotel Aloft El Segundo - Los Angeles Airport El Segundo
  • El Segundo Aloft El Segundo - Los Angeles Airport Hotel
  • Hotel Aloft El Segundo - Los Angeles Airport
  • Aloft El Segundo - Los Angeles Airport El Segundo
  • Aloft Hotel
  • Aloft
  • Aloft El Segundo Los Angeles
  • Aloft El Segundo Los Angeles
  • Aloft El Segundo Los Angeles Airport
  • Aloft El Segundo - Los Angeles Airport Hotel

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.