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4.0 out of 5

"Property was as described. Rooms were clean. Bed was just okay. " More

By a verified traveler on Mon 29 Nov 2021

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Hotel Description

4-star beachfront hotel near Long Beach Cruise Terminal

Beachfront retreat

Your stay at this Harbor hotel places you within 2 miles (3 km) of Long Beach Cruise Terminal and RMS Queen Mary. Aquarium of the Pacific and Long Beach Convention and Entertainment Center are also within 2 miles (3 km).

Private beach, dining

A private beach and an outdoor pool are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a restaurant and a bar/lounge for dining and drinks, and also a gym on site.

Free WiFi, comfy beds

Featuring conveniences like refrigerators and coffee/tea makers, the 199 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include pillowtop beds, hair dryers, and laptop-compatible safes.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$199* Per night/room Jun 6 - Jun 7

Room, 2 Queen Beds, Non Smoking, Balcony (Water View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds (Water View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Loft, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Balcony (Water View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Maya - a Doubletree by Hilton Hotel ratings based on 20 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Maya - a Doubletree by Hilton Hotel

Everyone (9) Couples (3) Family (8)
5 out of 5

Posted by on Dec 29, 2021

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5 out of 5
Property was as described. Rooms were clean. Bed was just okay.

Posted by on Nov 29, 2021

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Comment from Hotel Management

Nov 29, 2021 by hotel

Thank you for your kind review. We look forward to your next stay with us!

5 out of 5
Loved the view from room and (beach) setting of property

Posted by on Oct 25, 2021

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Comment from Hotel Management

Oct 27, 2021 by Alicia T

Thank you so much for being our guest. We are so glad that you loved our beautiful water view room!

4 out of 5
I loved everything. Just hate we had to pay $30 a night to park.

Posted by on Oct 15, 2021

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Comment from Hotel Management

Nov 1, 2021 by MS

Our pleasure serving you.

4 out of 5
Loved the

Posted by on Aug 19, 2021

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Comment from Hotel Management

Sep 16, 2021 by Hotel Management

Thank you for your review.

2 out of 5
It was very beautiful being on the water.

Posted by on Aug 3, 2021

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Comment from Hotel Management

Sep 8, 2021 by Hotel Management

We are sorry that you felt so strongly about your stay to rate us a 2 star review despite leaving a rather positive comment?

2 out of 5
The walls seemed very thin, we could hear so much noise from the neighbors. Hotel blamed our dog for barking, it was another visitors. The dog barked all night! We were sent a text saying they would ask us to remove our dog if it continued. Very upsetting when it wasn’t our pet. Showers seemed dirty, ceiling in restroom looked moldy. Beds were very uncomfortable. Our family will be staying else where on our next visit.

Posted by on Aug 3, 2021

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Comment from Hotel Management

Aug 11, 2021 by Hotel Management

We are sorry to hear that you did not enjoy your stay with us. We will be sure to communicate the issues you experienced with us to the pertinent departments.

2 out of 5
I paid for 2 hour early check-in but did not get it. Also, parking was very expensive. The front desk was not responsive and we were not able to get enough towels for our stay. They did not answer at the front desk and so we had to go up to the front. They never sent us enough towels.

Posted by on May 24, 2021

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Comment from Hotel Management

May 24, 2021 by Hotel Management

We are sorry to hear that you did not enjoy your stay with us. Early check-in is subject to availability and is not guaranteed. We will let the front desk staff know about the issues you experienced with the towels.

4 out of 5

Posted by on Mar 26, 2021

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Comment from Hotel Management

Apr 8, 2021 by Hotel Management

Thank you for your review We are glad to hear you enjoyed your stay with us.

5 out of 5

Posted by on Feb 16, 2021

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Comment from Hotel Management

Feb 28, 2021 by Eli.

We hope you enjoyed your stay with the Hotel Maya.

About the Hotel Maya - a Doubletree by Hilton Hotel

Location 700 Queensway Drive, Long Beach, CA 90802

Property Features

Simply walk outside to feel the sun on your face at the sand beach. After a day at the beach, enjoy amenities at Hotel Maya - a Doubletree by Hilton Hotel like an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Long Beach hotel.

  • 199 guestrooms or units
  • 5 levels
  • Built in 1974
  • Towels for the beach
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator (on request)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Maya - a Doubletree by Hilton Hotel offers 199 accommodations with laptop-compatible safes and safes. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and refrigerators can be requested.

  • Pillowtop beds
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

Fuego Restaurant - This restaurant specializes in Latin American cuisine and serves breakfast, lunch, and dinner.

Nearby Activities

Recreational amenities at the hotel include a private beach, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 50 lbs)
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and lunch. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 25 per person (approximately)
  • Self parking fee: USD 31 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Doubletree Maya
  • Hilton Maya
  • Hotel Maya Doubletree Hilton Hotel
  • Hotel Maya Doubletree Hilton Hotel Long Beach
  • Maya Doubletree
  • Maya Doubletree Hilton
  • Maya Doubletree Hilton Long Beach
  • Maya Hilton
  • Coast Long Beach Hotel
  • Maya A Doubletree By Hilton
  • Hotel Maya - a Doubletree by Hilton Hotel Hotel
  • Hotel Maya - a Doubletree by Hilton Hotel Long Beach
  • Hotel Maya - a Doubletree by Hilton Hotel Hotel Long Beach

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.