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Palm Garden Hotel

3-star property
495 N Ventu Park Rd, Thousand Oaks, CA 1-855-201-7819

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4.0 out of 5
Very good!
See all 9 Travelocity Reviews

".,,....... ........... ......... ... " More

By a verified traveler on Sat 16 Jan 2021

Points Of Interest

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Hotel Description

3-star hotel near The Oaks

In regional park

Within 3 miles (5 km) of this Thousand Oaks hotel, you'll find The Oaks and Conejo Valley Botanic Garden. Los Robles Hospital and Medical Center and Civic Arts Plaza are also within 6 miles (10 km).

Renovated in 2019

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the fitness center and free perks like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 140 guestrooms also offer free WiFi and LCD TVs with digital channels. Room service, coffee/tea makers, and free local calls are also available.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$105* Per night/room Mar 14 - Mar 15

Room, 2 Queen Beds (Courtyard)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed (Courtyard)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Palm Garden Hotel ratings based on 9 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Palm Garden Hotel

Everyone (6) Couples (1) Family (3)
5 out of 5
.,,....... ........... ......... ...

Posted by on Jan 16, 2021

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Comment from Hotel Management

Jan 16, 2021 by Efreyn

We're glad you enjoyed your stay, we hope to see you again!

4 out of 5
Front desk check in was quick and excellent. Restaurant was good.

Posted by on Sep 20, 2019

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5 out of 5
The renovated rooms are spectacular. The staff is very accommodating and VERY quick to respond to our needs. The breakfast buffet was very good. I love the fact that the pool is heated all year round.

Posted by on Jul 12, 2019

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5 out of 5

Posted by on Dec 17, 2018

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5 out of 5

Posted by , from Michigan on Nov 26, 2018

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4 out of 5
Charles was extremely professional helping my daughter and myself seeing we had luggage and struggling to find our room key. I will definitely stay here again. The beds were so comfortable as well.

Posted by , from Riverside,CA on Sep 18, 2018

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3 out of 5

Clean hotel close to amenities

Hotel was clean, comfortable and near shopping, restaurants. Stayed in room in back of hotel - looked like upgrades had not been completed on doors, crown molding, restrooms. Restroom needed updating. Beds were comfortable. Offers great breakfast buffet for guests.

Posted by , from Az on Feb 23, 2018

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4 out of 5

very nice hotel and staff!

I like this hotel very much. It's pet friendly, and staff was so nice of waiving our pet extra charge because we only stayed for 1 night. Yes, I absolutely recommend this hotel and will come again. Happy New Year!

Posted by , from fremont CA on Jan 2, 2018

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1 out of 5

Motel at Best

Pros: Nothing
Cons: Nothing
Upon arriving at this location I immediately was greeted by a homeless woman. I had review the hotel before booking but it was nothing like the review that I read. Upon entering the lobby there was no wait so I was greeted right away I was told that I booked through a third party and all I needed was to leave a deposit per night. I was told where my room was, it was located in the back of the complex by the maid and maintenance quarters. I let the staff know that I was traveling alone and that I didn't feel safe having to go to the back of the hotel and up three flights of stairs with luggage. I was told that if I wanted another room that all the rooms are the same but it would be $20.00 for the courtyard view and that they did have an elevator but it was only on one side of the hotel. I asked if they had security and I was told yes but security doesn't come until 9pm. I went to the room and I immediately started looking for another hotel, I was in the area for orientation for my son college and all other rooms were booked. The room was not very clean and in fact the same hair was in my shower during my entire stay and my sheets were never changed. When viewing the safety policies it states that you should lock, latch and deadboat your room door, and that never leave any personal items in the room. The policy also stated that they only provide safes for the courtyard view rooms. I took my luggage in and out the room daily because nothing seemed secure.

Posted by , from MI on Sep 1, 2017

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About the Palm Garden Hotel

Location 495 N Ventu Park Rd, Thousand Oaks, CA 91320

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):

  • Dining venue(s)

Property Features

Palm Garden Hotel offers its guests an outdoor pool, a children's pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. A business center and a meeting room are available. Event space at this hotel measures 6500 square feet (604 square meters) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Palm Garden Hotel. Free self parking is available. A complete renovation of Palm Garden Hotel was completed in August 2019. Smoking is allowed in designated areas at this 3-star Thousand Oaks hotel.

  • 140 guestrooms or units
  • 3 levels
  • 4 buildings
  • 6500 sq ft of conference space
  • 604 sq m of conference space
  • Built in 1970
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Los Angeles Intl. (LAX) (72.2 km / 44.8 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Palm Garden Hotel offers 140 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 42-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in August 2019.

  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.

The Irish Pub - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 5.0 per night.

Pet Policy

  • Pets: USD 50 per accommodation, per week (maximum USD 200 per stay)
  • Only dogs and cats are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per week (maximum USD 200 per stay)
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Garden Palm Hotel
  • Hotel Palm Garden
  • Palm Garden
  • Palm Garden Hotel
  • Palm Garden Hotel Thousand Oaks
  • Palm Garden Thousand Oaks
  • Hotel Palm Garden
  • Palm Garden Hotel Hotel
  • Palm Garden Thousand Oaks
  • Palm Garden Hotel Thousand Oaks
  • Palm Garden Hotel Hotel Thousand Oaks

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.